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Each of the twenty-nine staff people bring experience in some of the following areas; management, volunteer <br />coordination, crisis counseling, program development, training, community education, service coordination, and <br />clerical, All have five and forty-three years work experience, and have completed our training program. Nineteen <br />of the twenty-nine staff people who are currently involved with program development, management and <br />coordination of services have been involved with violent relationships. A legal consultant has been retained on <br />a contract basis. <br />VOLUNTEER EXPERIENCE <br />Volunteers are recruited with a focus on including women who have used our services. Currently, one-third of our <br />volunteers fit this description, and the majority of the women who provide services have had personal experience <br />with the battering issues. A volunteer advisory council is elected by the volunteers and works with the volunteer <br />coordinator to assure that volunteers are an integral part of the program. <br />We utilize the community organizing model in providing services. We believe that this encourages more people <br />to speak out against violence and enables more people to hear about the services available. It is difficult to <br />measure the number of battered women we serve indirectly. We send out information to almost every home in <br />our service area. Occasionally, women call us in response to the information they received about our services. <br />There is no way to measure the number of women affected by the information we provide who have not yet acted <br />on it. The number of battered women we serve directly is listed on the attached form. <br />Board and staff believe evaluation is essential and conduct regular evaluations in several ways. The staff self - <br />evaluate and ourevaluated by the Director/Supervisor to assess progress in meeting the specifications of their job <br />description and the tasks of their work program. The Director is evaluated by the Board of Directors. The <br />battered women fill out evaluation forms. Other service providers are asked for input on an annual basis. The <br />State Coalition has established evaluation criteria which are used to measure our program, <br />FLEXIBILITY OF PROGRAMS <br />The Family Violence Network assesses the needs of those in violent relationships and adapts and adds to our <br />programs to meet these needs. For example: a school administrator asked us to send an advocate to talk to a <br />female student who was being abused by her boyfriend. The initial interview quickly grew into a support group <br />at the high school, followed by other similar groups. This led us to purchase an appropriate slide show and <br />develop our Dating Violence Awareness Education Program which is presented at area high schools. <br />C <br />