HomeMy WebLinkAboutItem 3 - 2013 RW-Annual-ReportRamsey/Washington Cable Commission
Summary Report of 2013 Cable Commission Activity
Ramsey/Washington Cable Commission
Summary Report of 2013 Cable Commission Activity
Intervention/Resolution of Subscriber Complaints
The Cable Commission office was very active in 2013 helping subscribers and responding to their
problems and complaints. Many complaints stemmed from Comcast’s implementation of fully
digital bandwidth (and elimination of analog video transmissions) that required expanded use of
set top boxes (including DTAs), combined with Comcast’s confusing/frustrating policies relating
to the charges for such DTAs and for “additional outlet service.” Further, Comcast recently
encrypted all its video services, adding more to the confusion, particularly for PEG Universal
Subscribers.
Subscribers who brought problems to the attention of the Cable Commission office received
immediate attention and were able to resolve concerns.
Due to the increasing number of products and services available from Comcast, technical changes
to the cable system, plus any number of service packages and discounts, this area of Cable
Commission business requires continual education and diligence. In that regard, the Cable
Commission and its staff continue to study and learn about the details of Comcast’s new digital
infrastructure, service offerings, hardware, and the related fees. Without that knowledge, it would
be impossible to carry out this function. The importance of continuing education about the latest
cable technology and services as implemented by Comcast is critical.
Franchise Renewal Planning & Preparation
In 2013 the Cable Commission continued ascertainment/due diligence regarding the various
surveying and study for purpose of franchsie renewal preparations and related negotiation with
Comcast. The Cable Commission has coordinated among multiple parties so as to facilitate these
continuing efforts, particularly to ascertain community needs and to review of Comcast
performance. This effort has included the Cable Commission’s Franchise Renewal Committee,
the Commission staff, member municipalities, community institutions, community television
constituents, and citizens in general.
In 2014 the Cable Commission’s planning effort turns to finalizing needs ascertainment
documents and developing a strategic approach with its franchise renewal consultant, Joe Van
Eaton of Best, Best & Krieger, a firm recognized nationally for its expertise in the area of
municipal cable television franchising and renewals. Mr. Van Eaton is providing the lead in the
Cable Commission’s negotiations with Comcast.
2013 Summary – Page Two
Franchise Administration & Enforcement; Rate Regulation – Attachment A
The Cable Commission dealt with numerous, complex issues in this area during 2013, with some
still pending in 2014. The issues included: Review of Comcast rates and the issuance of a Rate
Order; issuance of a franchise violation due to noncompliance by Comcast relative to that Rate
Order; issuance of a franchise violation to Comcast for unlawful negative option billing practices;
and issuance of a franchise violation to Comcast for failing to make available PEG channel
capacity as require by the franchise.
These all are complex matters that required significant, detailed attention on the part of the Cable
Commission.
In March of 2014, the Cable Commission won a major victory from the Federal Communications
Commission (FCC). The FCC rejected Comcast’s appeal of our Cable Commission’s 2013 rate
regulation order. Attachment A is copy of the FCC’s decision.
The decision not only affects Ramsey/Washington area subscribers, but implicates Comcast
subscribers nationwide.
Technical Innovations
New developments included planning/implementation of on-line video-on-demand that our
municipalities can use to let citizens view city meetings via the internet. This is a free-of-charge
technical feature of the Cable Commission’s new centralized Master Control system.
Most recently, the Cable Commission been planning/testing centralized, automated playback of
municipal meeting telecasts on channel 16 using the same, new Master Control system. This has
the potential to reduce the technical work-load of individual cities while improving reliability and
performace of meeting playbacks.
Government Television Network (GTN) – Attachment B
The Government Access Division of the Ramsey/Washington Suburban Cable Commission has
the primary objectives as listed:
1. To provide direct, professional video production services to the member Cities and Townships
of the Commission to enable greater and more sophisticated programming efforts on government
access channels.
2. To facilitate and be responsive toward the cable communications interests of Member Cities
and Townships and help to meet the cable TV dissemination needs of these entities. This could
include:
- Information affecting residents' health and safety.
- Information about government services, resources, activities and policiesconcerning how
residents can utilize these services.
- Information about community events.
2013 Summary – Page Three
3. To coordinate programming and technical aspects of government access cable programming
and provide the resources which allow for the creation of unique, municipal cable t.v. channels.
Attachment C includes a log of TV programs produced GTN during 2013 on behalf of its member
municipalities. Additionally, Attachement C includes its policy for Municipal Telecasting
Equipment Grants and a table summarizing the reimbursements provided to each member
municipality.
For more information on GTN, go to www.gtn.org on the Web.
On Location TV Channel 19 – Attachment C
On Location TV on channel 19 is the community events channel operated under the Ramsey
Washington Suburban Cable Commission.
On Location TV staff produce everything from local sporting events, plays and concerts to high
school graduations and community parades and festivals. On Location TV’s tag line “Capturing
the COLORS of Our Communities” is at the heart of each and every production created.
On Location TV actively seeks out and creates relationships with local non-profit organizations
and the business community to showcase positive stories about people, places and community
events found with its twelve member municipalities.
Attachment D contains a log of On Location TV programs produced and aired in 2013. For more
information, check out http://rwcable.com/index.php/ol19 on the Web.
Suburban Community Channels Public Access (SCC) Channels 14 & 15 – Attachment D
Suburban Community Channels is the Cable Commission’s public access television opportunity
for citizens. SCC offers low cost, hands on training and use of media production equipment to
create non-commercial messages and programming for distribution on cable channels 14 and 15
located on the local Ramsey/Washington area cable television system. From the novice to the
experienced producer, teenagers to senior citizens, SCC has the staff, knowledge, and the tools to
help citizens share their ideas, talents, and message with the community through the medium of
television. Attachment E contains a table of 2013 usage statistics for SCC public access. For
more information about SCC, check out www.scctv.org on the Web.
Ramsey/Washington Cable Commission
Victory at Federal Communications Commission
ATTACHMENT A
Federal Communications Commission DA 14-364
Before the
Federal Communications Commission
Washington, D.C. 20554
In the Matter of
Comcast Cable Communications, LLC
Orders Setting Basic Equipment Rates
Appeal of Local Rate Orders and
Petition for Emergency Stay
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File No. CSB-0749-A
North Metro Telecommunications
Commission;
North Suburban Communications
Commission;
Ramsey/Washington Counties Suburban
Cable Commission;
South Washington County
Telecommunications Commission
ORDER
Adopted: March 18, 2014 Released: March 19, 2014
By the Deputy Chief, Policy Division, Media Bureau:
I.INTRODUCTION
1.We dismiss Comcast’s appeal of several local cable rate orders with respect to pay-by-phone
convenience fees, grant the appeal with regard to charging different rates for different models of converter
boxes when equipment costs have been aggregated to calculate a single maximum rate,and deny the
appeal with respect to the unbundling of equipment and service rates. On May 14, 2013, Comcast Cable
Communications, LLC ("Comcast") filed a consolidated appeal of local cable rate orders issued by four
local franchising authorities in Minnesota (“LFAs”). These LFAs are North Metro Telecommunications
Commission (“NMTC”),North Suburban Communications Commission (“NSCC”),Ramsey/Washington
Counties Suburban Cable Commission (“RWCSCC”),and South Washington County
Telecommunications Commission (“SWCTC”).1 Subsequently, Comcast filed a second appeal with
regard to a fifth local cable rate order, also issued by NSCC.2 The appeals were consolidated
(“Consolidated Appeal”)procedurally at the request of the parties.3 The local rate orders (together, the
“Local Orders”) affect several communities in Minnesota and are the result of the LFAs’ review of
Comcast’s 2012 and 2013 FCC Form 1205s ("Comcast 1205s"), which set the maximum permitted rates
that Comcast may charge for equipment used to receive the basic service tier ("BST"). Comcast also filed
1 Appeal of Local Rate Orders by Comcast Cable Communications, LLC, filed May 14, 2013 (“First Appeal”).
2 Comcast Cable Communications, LLC Appeal of the North Suburban Cable Communications Commission Rate
Order, filed June 3, 2013 (“Second Appeal”).
3 See Letter dated March 28, 2013 to John B. Norton, Deputy Chief, Policy Division, Media Bureau from Steven J.
Horvitz, Attorney for Comcast and Steven J. Guzzetta, attorney for the LFAs.
Federal Communications Commission DA 14-364
2
requests to stay the Local Orders (“Stay Petitions”).4 In this Order, we dismiss one issue in the
Consolidated Appeal for lack of jurisdiction,deny the Consolidated Appeal in part and grant it in part,
remand the Local Orders for further action consistent with this Order,and dismiss the Stay Petitions as
moot pursuant to the Cable Act and our rules.5
II.BACKGROUND
2.Local Rate Appeals. The Communications Act of 1934, as amended,provides that, where
effective competition is absent, rates for the BST and associated equipment are subject to regulation by
LFAs.6 Rates for the BST and equipment should not exceed rates that would be charged by systems
facing effective competition, as determined in accordance with Commission regulations for setting rates.7
If the cable operator fails to meet its burden of proof, has improperly calculated its rates, or is
unresponsive to requests for relevant information, the franchising authority may use the “best information
available” to review the operator's proposed rates and, if appropriate, adjust them and order refunds.8
3.Rate orders issued by LFAs may be appealed to the Commission.9 In resolving an appeal of a
local rate order, the Commission will not conduct a de novo review of the rate filings. The Commission
will sustain the LFA's decision if it determines that the LFA acted reasonably in applying the
Commission's rules.10
4.FCC Form 1205. LFAs have jurisdiction to regulate the cable operator's rates for the
installation and lease of equipment used by subscribers to receive the BST.11 All equipment in the
customer’s home used to receive the BST is subject to rate regulation, regardless of whether such
equipment is also used to receive other tiers of regulated or unregulated programming services.12 The
4 Emergency Petition of Comcast Cable Communications, LLC for Immediate Stay of Local Rate Orders, filed May
14, 2013; and Comcast Cable Communications, LLC Emergency Petition for Immediate Stay of the North Suburban
Cable Communications Commission Rate Order, filed June 3, 2013.The LFAs filed oppositions to the Stay
Petitions on May 21, 2013 and June 7, 2013, and a consolidated opposition (“Consolidated Opposition”) to the
Consolidated Appeal on June 18, 2013. Comcast replied to the stay oppositions and also to the Consolidated
Opposition (“Consolidated Reply”).
5 See 47 U.S.C. § 543 (b) (5) (B) and 47 C.F.R. § 76.944.
6 See 47 U.S.C. §§ 151 et seq.;47 U.S.C. § 543 (a)(2).
7 47 U.S.C. § 543 (b); 47 C.F.R. § 76.922, et seq.
8 47 C.F.R. § 76.937(d); Falcon Classic Cable, 15 FCC Rcd 5717, 5720 (2000) ¶ 10; Western Reserve Cablevision,
Inc., 14 FCC Rcd 13391, 13398 (1999).
9 47 U.S.C. § 543 (b)(5)(B); 47 C.F.R. § 76.944 (b).
10 Implementation of Sections of the Cable Television Consumer Protection and Competition Act of 1992: Rate
Regulation, 8 FCC Rcd 5631, 5731 (1993) (“Rate Order”);9 FCC Rcd 4316, 4346 (1994) (“Third
Reconsideration”).If the Commission reverses a franchising authority's decision, it will not substitute its own
decision, but instead will remand the issue to the franchising authority with instructions to resolve the case
consistent with the Commission's decision on appeal.Id. at 5732.
11 47 U.S.C. § 543 (a) (2) (A), (b) (1), (b) (3) (A).
12 47 C.F.R. §76.923 (a).The BST is defined by statute as “any service tier which includes the retransmission of
local television broadcast signals.”See 47 U.S.C. §522 (3).The BST includes, at a minimum, the broadcast signals
(except superstations)distributed by the cable operator, along with any public, educational, or government access
(continued.…)
Federal Communications Commission DA 14-364
3
covered equipment includes converter boxes, remote control units, and inside wiring. Regulated cable
operators that have not been found by the Commission to be subject to effective competition compute
cost-based equipment and installation rates annually using FCC Form 1205.13 The FCC Form 1205s are
filed with and are subject to review by the LFAs.
5.The Consolidated Appeal.In its Consolidated Appeal, Comcast seeks relief from the Local
Orders to the extent they (1)disallow a pay-by-phone convenience fee charged by Comcast to customers
who wish to pay their bill over the telephone;(2) require Comcast to have a single rate for different
models of converters when the costs for the converters have been aggregated under our rules; and (3)
require Comcast to separately calculate and list all rates that are for equipment costs that are included in
package rates.
III.DISCUSSION
A.PAY-BY-PHONE FEE
6.We decline to review the reasonableness of the Local Orders with respect to the pay-by-
phone convenience fee. In the Local Orders, the LFAs disallow a convenience fee of $5.99 charged by
Comcast to customers who wish to pay their bill over the phone. The LFAs postulate that this fee would
have been included in the service rate at the time the cable systems became subject to rate regulation in
1993.14 The LFAs claim that there is no evidence that the fee was removed or unbundled from the service
rate at that time and conclude that charging the fee now would amount to a double recovery of service
costs. In its Consolidated Appeal, Comcast argues that the LFAs have exceeded their authority and
misapplied the Commission’s rate rules by disallowing Comcast’s $5.99 pay-bill-by-telephone
convenience fee.15 Comcast argues that the pay-by-phone option was not available in the relevant
systems in 1993 and therefore no costs associated with that option would have been included in the initial
rate for cable services.16 Comcast asks the Commission to reverse that part of the Local Orders that finds
that Comcast cannot charge a convenience fee of $5.99 to subscribers who pay their bill over the telephone.
7. We address this issue first because it involves a question of jurisdiction. Based on our own
precedent, and without comment on the merits of either party’s arguments, we decline to rule on the
reasonableness of the Local Orders with regard to this issue. Instead, we dismiss this part of the
Consolidated Appeal because we have determined in previous decisions that these types of fees, such as
(…continued from previous page)
channels required by the local franchising authority,as well as any additional video programming signals or services
added to the basic tier by the cable operator. See 47 U.S.C. § 543 (b) (7); 47 C.F.R. § 76.901 (a).
13 See FCC Form 1205, Determining Regulated Equipment and Installation Costs (June 1996). See also 47 U.S.C. §
623 (a)(2)(cable systems subject to effective competition are not subject to rate regulation).
14 Consolidated Opposition at 29. When establishing initial regulated rates, cable operators computed their total
regulated revenue per subscriber from programming tiers and equipment installations and leases and then adjusted
this revenue based on benchmarks that reflected competitive rates or by reducing the revenue by the differential
between competitive and non-competitive cable systems. Cable operators then removed subscriber equipment and
installation costs and allocated the remaining regulated revenue among then-regulated programming tiers to
establish programming tier rates.Equipment prices were established using a cost-based methodology. From that
point on, service and equipment rate increases were calculated separately. See Rate Order, 8 FCC Rcd 5631 (1993).
15 First Appeal at 2.
16 Id.at 6.
Federal Communications Commission DA 14-364
4
late fees, returned check fees,and other similar miscellaneous subscriber charges,are within the purview
of local franchising authorities and not part of our regulatory scheme.17 A convenience fee charged for a
particular payment method chosen by the subscriber falls into this category of miscellaneous fees.18 Local
authorities may regulate such fees if they are permitted to under State or local consumer protection or
other law. Therefore, resolution of this issue would be more appropriately addressed through negotiations
with or appeal to the LFAs, or appeal to a State or local court.
8.Thus, we dismiss this part of the Consolidated Appeal and decline to rule on the reasonableness
of the Local Orders on this issue.
B.CONVERTER CHARGES
9.We find the Local Orders to be unreasonable with respect to the restriction on separate
pricing of aggregated basic-only converters. Our aggregation rules permit an operator to aggregate the
costs of basic-only subscribers' equipment.19 However, the costs of equipment used by basic-only
subscribers may not be aggregated with costs of equipment used by non-basic-only subscribers.20 In its
FCC Form 1205, Comcast aggregated its basic-only converters, including both high definition (“HD”)
and standard definition (“SD”)converters. Comcast then set two different rates for its converters, both
less than the maximum permitted rate (“MPR”)calculated on the FCC Form 1205.
10.In the Local Orders, the LFAs require Comcast to file revised FCC Form 1205s to separately
justify Comcast’s selected rates for HD and SD converters used by subscribers to the basic tier (“basic-
only converters”). The LFAs argue that because Comcast aggregated the costs of its HD and SD basic-
only converters in its FCC Form 1205 and calculated a single MPR for basic-only converters, it cannot
charge separate rates for its HD and SD basic-only converters.21 In the Local Orders, the LFAs do not
challenge Comcast’s aggregation of its basic-only converters but challenge Comcast’s ability to charge
different prices for the converters once a single MPR has been calculated.22 Comcast claims that its
equipment aggregating and discounting practices are fully consistent with Commission rules and
precedent.23
11.We have previously addressed the issue of separate pricing of aggregated equipment in the
context of non-basic-only equipment. Significantly, we stated that once equipment has been aggregated,
17 See, e.g., Falcon Cablevision, 11 FCC Rcd 10511 (CSB 1996); Charter Communications, 20 FCC Rcd 3503 (MB
2005).
18 If there were no choice of payment methods, then such a fee might be considered part of the regulated cable
service charge because all customers would be required to pay the fee as part of their cable bill.
19 See Implementation of Section 301(j) of the Telecommunications Act of 1996, Aggregation of Equipment Costs by
Cable Operators, Report and Order, 11 FCC Rcd 6778, 6789 (1996); 47 C.F.R. § 76.923 (c)(2). See also 47 C.F.R.
§ 76.923 (c) (1) (“Costs of customer equipment . . . may be aggregated . . . into broad categories . . . of the same type
. . . regardless of the levels of functionality . . . ”)
20 Id.
21 Consolidated Opposition at 11.
22 In the Consolidated Opposition the LFAs question Comcast’s ability to aggregate the basic-only converters in the
first place. However, the LFAs did not challenge the aggregation of the basic-only converters in the Local Orders
and we do not address that issue in this Order.
23 Consolidated Reply at 2.
Federal Communications Commission DA 14-364
5
a cable operator “is under no specific obligation to charge the same price for each item of equipment that,
on its Form 1205, is aggregated.”24 Subsequently,we re-affirmed that holding and found that a cable
operator is “not obliged to establish a particular relationship between the rates for its different kinds of
aggregated converters.”25 In other words, once several pieces of equipment of a single type (e.g.,
converter box) have been grouped together and averaged to determine a single MPR, there is no
requirement that a single rate be charged for the equipment or that different rates charged remain in the
same proportion to each other as the costs of the equipment. As long as all charges per unit are under or
equal to the MPR, and the pricing scheme is not discriminatory,26 our rules do not prohibit different
charges for separate classes of converters. Although the equipment at issue in our prior orders was non-
basic-only equipment, the same rationale applies to the basic-only equipment here. The establishment of
different prices for aggregated equipment is not prohibited under our rules. The only relevant requirement
is that all of the separate prices must be equal to or less than the calculated MPR.
12.In the Local Orders, the LFAs also require Comcast to file revised FCC Form 1205s to
separately justify Comcast’s charges for specific models of converters used by subscribers to non-basic
tiers of service (“non-basic-only converters”). Comcast denies that it is charging different prices for
different models of non-basic-only converters.27 We need not resolve the factual dispute as to whether
Comcast charges different prices for different models of converter boxes in the communities because,as
we previously stated in the orders cited above, our rules do not restrict the separate pricing of aggregated
converters as long as all rates are less than or equal to the calculated MPR. For this reason, we find the
Local Orders to be inconsistent with our precedent and therefore unreasonable with respect to this issue.
C.EQUIPMENT UNBUNDLING
13.We find the Local Orders to be reasonable with respect to the unbundling of equipment and
service prices. In the Local Orders, the LFAs require Comcast to remove all costs for regulated
equipment from charges Comcast identifies as the HD Technology Fee, HD DVR Service Fee,and
Digital Adapter Additional Outlet Service Fee. In its Consolidated Reply, Comcast offers to separately
identify any equipment fees that are included in its service bundles and claims that some of its services do
not have an “equipment component.”28 Comcast also argues that,because the service packages are
unregulated, the equipment component need not be separately stated.29 The LFAs respond that each of
the service fees has at some point included equipment as part of its package even if the name of the fee
doesn’t reflect the inclusion of equipment.30
14. Section 76.923(b) of the Commission’s rules requires cable operators to establish separate
equipment and programming rates when setting initial regulated rates, by first unbundling (or separating)
24 See Comcast Cablevision of Dallas, Inc.,et al., 19 FCC Rcd 10628, 10636 (MB 2004) (approving separate rates
for aggregated non-basic equipment).
25 See Comcast Cable of Dallas, Inc.,19 FCC Rcd 17421, 17424 (MB 2004).
26 See 47 U.S.C § 543(e).
27 First Appeal at 6.
28 Consolidated Reply at 17-18
29 Id. at 23-25.
30 Consolidated Opposition at 22.
Federal Communications Commission DA 14-364
6
equipment costs from total regulated revenues.31 As noted above, regulated cable operators computed
their total regulated revenue per subscriber, adjusted this revenue to reflect competitive rates, and then
removed equipment and installation costs from the reduced revenue. This unbundling of equipment from
service allowed equipment rates to be determined using a cost-based methodology, as required by the Cable
Act. The statutory scheme of cost-based equipment prices and competitive service rates has not changed;
thus the unbundling requirement remains in effect today.32 Further, Section 629(a) of the Cable Act allows
multichannel video programming distributors, including cable operators, to offer subscriber premises
equipment for accessing multichannel video programming and other services offered over the system "if
the system operator’s charges to consumers for such devices and equipment are separately stated and not
subsidized by charges for any such service."33
15.Although Congress sunset regulation of the cable programming services tier (“CPST”) for
services provided after March 31, 1999, LFAs were allowed to continue to regulate the BST in systems not
found to be subject to effective competition.34 For regulated cable systems not found to be subject to
effective competition, all customer premises equipment used to receive the BST remained regulated, but
service charges for the CPSTs became unregulated. As a result, the Commission issued several decisions
clarifying that certain non-BST services were now unregulated services.35 However, the equipment
regulations still apply to all the equipment in a subscriber’s home that is provided and maintained by the
cable operator and that is used to receive the BST, even if it is also used to receive additional tiers of
unregulated services.36 So, even as pricing schemes become more complex with the de-regulation of the
CPSTs, the digital transition,and the development of advanced technologies, regulated equipment rates
must still be separately calculated and separately listed on rate cards.
16.In light of our equipment unbundling and rate regulation rules, we find the LFAs’requirement
that Comcast remove all costs for regulated equipment from Comcast’s HD Technology Fee, HD DVR
Service Fee,and Digital Adapter Additional Outlet Service Fee as stated in the Local Orders to be
reasonable.
IV.STAY PETITIONS
17.Because we decide herein the Consolidated Appeal on its merits, we decline to rule on the
Stay Petitions and dismiss them as moot.
31 47 C.F.R. § 76.923 (b). See FCC Form 1200, Setting Initial Maximum Permitted Rates for Regulated Cable
Services Pursuant to Rules Adopted February 22, 1994, “First-Time Filers Form” (May 1994).
32 We disagree with Comcast’s argument that the Commission’s CableCARD rule, 47 C.F.R. 76.1205 (b)
(5)(ii)(B)(2),supports their claim that the unbundling rules no longer apply. That section reiterates that a cable
operator must separately disclose to consumers in a conspicuous manner, with written information,any fees for the
rental of CableCARDS and operator-supplied navigation devices. See 47 C.F.R. 76.1205 (b)(5)(i).See also, 47
C.F.R § 76.1206.
33 47 U.S.C. § 549 (a).
34 47 U.S.C. § 543 (e)(4).
35 See Comcast Cablevision of Dallas, Inc., 19 FCC Rcd 10628 (MB 2004); Comcast Cable of
Indiana/Michigan/Texas, Inc., 19 FCC Rcd 16344 (MB 2004); Comcast Cablevision of Dallas, Inc., 19 FCC Rcd
22687 (MB 2004)
36 See 47 C.F.R. §76.923 (a); see also 47 U.S.C. § 543 (b)(3).
Federal Communications Commission DA 14-364
7
V.ORDERING CLAUSES
18.Accordingly, IT IS ORDERED that the Petitions for Emergency Stay ARE DISMISSED AS
MOOT.
19.IT IS FURTHER ORDERED that the issue of the $5.99 convenience fee is dismissed, and,to
that extent, the Consolidated Appeal IS DISMISSED IN PART.
20.IT IS FURTHER ORDERED that the Consolidated Appeal IS GRANTED IN PART AND
DENIED IN PART, as discussed above,and the Local Orders ARE REMANDED to the local franchising
authorities for further action consistent with this Order.
21.This action is taken pursuant to authority delegated by section 0.283 of the Commission's
rules, 47 C.F.R. § 0.283.
FEDERAL COMMUNICATIONS COMMISSION
John B. Norton,
Deputy Chief, Policy Division
Media Bureau
2013 Monthly Production Logs
Ramsey/Washington Cable Commission
Government Television Network (GTN)
ATTACHMENT B
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal January 30 mn All cities Field/pkgs
Lake Area Beat January 30 mn WBL Studio/pkgs
Oakdale Update January 30 mn Oakdale Studio/pkgs
Your Police Report January 30 mn Maplewood Studio/pkgs
North St. Paul Notes January 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
January 30 sec-
1 mn ea.
all cities post
OBPA January 30 mn Oakdale Single
camera
Spotlight on Maplewood January 30 mn Maplewood Studio/pkgs
RWSCC meeting January 1:30:00 RWSCC- all
cities
Live studio
Fish Creek Archeology January 1 hr Maplewood Hist.Field/Post
Notes: Regular series programs contain from two to eight edited packages each.
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal February 30 mn All cities Field/pkgs
Lake Area Beat February 30 mn WBL Studio/pkgs
Oakdale Update February 30 mn Oakdale Studio/pkgs
Your Police Report February 30 mn Maplewood Studio/pkgs
North St. Paul Notes February 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
February 30 sec-
1 mn ea.
all cities post
OBPA February 30 mn Oakdale Single
camera
Spotlight on Maplewood February 30 mn Maplewood Studio/pkgs
Notes: Regular series programs contain from two to eight edited packages each.
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal March 30 mn All cities Field/pkgs
Lake Area Beat March 30 mn WBL Studio/pkgs
Oakdale Update March 30 mn Oakdale Studio/pkgs
Your Police Report March 30 mn Maplewood Studio/pkgs
North St. Paul Notes March 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
March 30 sec-
1 mn ea.
all cities post
OBPA March 30 mn Oakdale Single
camera
League of Women
Voters: Human
Trafficking
March 60 min All cities WBL City
Hall/post
WB Township Annual
Meeting
3/12 2:10:00 WB Township Truck
RWSCC Meeting 3/14 1:30:00 All cities Studio
Notes: Regular series programs contain from two to eight edited packages each.
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal April 30 mn All cities Field/pkgs
Lake Area Beat April 30 mn WBL Studio/pkgs
Oakdale Update April 30 mn Oakdale Studio/pkgs
Your Police Report April 30 mn Maplewood Studio/pkgs
North St. Paul Notes April 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
April 30 sec-
1 mn ea.
all cities post
OBPA April 35 mn Oakdale Single
camera
Fish Creek Forever April 30 mn Maplewood Post
Open House Promo April 1:30 min WB Township post
Notes: Regular series programs contain from two to eight edited packages each.
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal May 30 mn All cities Field/pkgs
Lake Area Beat May 30 mn WBL Studio/pkgs
Oakdale Update May 30 mn Oakdale Studio/pkgs
Your Police Report May 30 mn Maplewood Studio/pkgs
North St. Paul Notes May 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
May 30 sec-
1 mn ea.
all cities post
OBPA May 40 mn Oakdale Truck
WB Chamber: David
Stockman
May 60 min All cities Single
camera/post
Spotlight on
Maplewood
May 30:00 Maplewood Studio/pkgs
RWSCC Meeting May 1:30:00 All cities studio/live
RWSCC Meeting
special
May 2:00:00 All cities Studio
Notes: Regular series programs contain from two to eight edited packages each.
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal June 30 mn All cities Field/pkgs
Lake Area Beat June 30 mn WBL Studio/pkgs
Oakdale Update June 30 mn Oakdale Studio/pkgs
Your Police Report June 30 mn Maplewood Studio/pkgs
North St. Paul Notes June 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
June 30 sec-
1 mn ea.
all cities post
Maplewood public works
promos
June 3 min ea.Maplewood post
Eggs and Issues June 1:18:00 All cities-Oakdale Truck
Maplewood Parks
Maint. promo
June 1 min Maplewood post
Maplewood PSA -
Voting precincts
June 5:30 Maplewood post
Maplewood PSA EMS
services
June 5:00 Maplewood post
Spotlight on
Maplewood
June 30:00 Maplewood Studio/pkgs
Maplewood PSA’s
Sewer Maint. & Living
Streets improvement
June various Maplewood post
Notes: Regular series programs contain from two to eight edited packages each.
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal July 30 mn All cities Field/pkgs
Lake Area Beat July 30 mn WBL Studio/pkgs
Oakdale Update July 30 mn Oakdale Studio/pkgs
Your Police Report July 30 mn Maplewood Studio/pkgs
North St. Paul Notes July 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
July 30 sec-
1 mn ea.
all cities post
RWSCC Meeting July 40 min.All cities Studio/live
OBPA July 1 hr Oakdale Truck
New YPR Open July 1 min Maplewood post
Maplewood Parks
promo
July 1 min maplewood Field/post
RW Metro Watershed
Talk
July 56 min All cities field/post
Our Water Our Future
part 3
July 49 min all cities field/post
Maplewood Parks
Planning mtng
July 2 hr Maplewood
Notes: Regular series programs contain from two to eight edited packages each.
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal August 30 mn All cities Field/pkgs
Lake Area Beat August 30 mn WBL Studio/pkgs
Oakdale Update August 30 mn Oakdale Studio/pkgs
Your Police Report August 30 mn Maplewood Studio/pkgs
North St. Paul Notes August 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
August 30 sec-
1 mn ea.
all cities post
OBPA August 30 mn Oakdale Truck
Spotlight on Maplewood August 30 min maplewood Studio/pkgs
Notes: Regular series programs contain from two to eight edited packages each.
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal Sept 30 mn All cities Field/pkgs
Lake Area Beat Sept 30 mn WBL Studio/pkgs
Oakdale Update Sept 30 mn Oakdale Studio/pkgs
Your Police Report Sept 30 mn Maplewood Studio/pkgs
North St. Paul Notes Sept 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
Sept 30 sec-
1 mn ea.
all cities post
RWSCC Meeting Sept 1:30:00 all cities studio/live
OBPA Sept 30 mn Oakdale Truck
VHEDC presents: David
Horsager
Sept 1 hr all cities Field/post
State of the Water
address
Sept 2 hr all cities Field/post
Notes: Regular series programs contain from two to eight edited packages each.
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal Sept.30 mn All cities Field/pkgs
Lake Area Beat October 30 mn WBL Studio/pkgs
Oakdale Update October 30 mn Oakdale Studio/pkgs
Your Police Report October 30 mn Maplewood Studio/pkgs
North St. Paul Notes October 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
October 30 sec-
1 mn ea.
all cities Post
North St. Paul Resilient
Communities
October 1 hour NSP Post
OBPA October 30 mn Oakdale Truck
Spotlight on Maplewood October 30 min maplewood Studio/pkgs
Notes: Regular series programs contain from two to eight edited packages each.
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal November 30 mn All cities Field/pkgs
Lake Area Beat November 30 mn WBL Studio/pkgs
Oakdale Update November 30 mn Oakdale Studio/pkgs
Your Police Report November 30 mn Maplewood Studio/pkgs
North St. Paul Notes November 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
November 30 sec-
1 mn ea.
all cities Post
OBPA November 30 mn Oakdale Truck
VHEDC Annual
Business Dinner
November 1:30:00 VH area Post
Spotlight on Maplewood November 30 min Maplewood Studio/pkgs
RWSCC Meeting November 2:00:00 All cities Live/studio
Frac Mining Forum November 1:45:00 All cities post
Notes: Regular series programs contain from two to eight edited packages each.
!!GTN Program Log 2013
Program! ! !Date! !Length!Organization! !Type
Northeast Journal December 30 mn All cities Field/pkgs
Lake Area Beat December 30 mn WBL Studio/pkgs
Oakdale Update December 30 mn Oakdale Studio/pkgs
Your Police Report December 30 mn Maplewood Studio/pkgs
North St. Paul Notes December 30 mn NSP Studio/pkgs
YPR, NSP Notes, LAB,
NEJ promos for April
December 30 sec-
1 mn ea.
all cities Post
OBPA December 30 mn Oakdale Truck
Holiday greeting December 1 min All cities post
Spotlight on Maplewood December 30 min Maplewood Studio/pkgs
Notes: Regular series programs contain from two to eight edited packages each.
RAMSEY/WASHINGTON COUNTIES CABLE COMMISSION MUNICIPAL
TELECASTING EQUIPMENT - GRANT FUNDING POLICY
Reserve Fund: The Municipal Equipment Grant Funding Reserve Fund is created as a reserve within the
Commission's general Equipment & Capital Improvements Fund. The source of such funds are capital equipment
grant payments received by the Commission from the cable company as required by the Cable Franchise
Agreement.
General Purpose: The purpose of the Municipal Equipment Grant Funding Reserve Fund is to provide
financing for equipment required for telecasting the meetings of member municipalities.
Gross Amount Reserved: The total amount reserved for municipal equipment replacement for the 12 member
municipalities is $600,000 ($50,000 per member municipality), established in accordance with the
Commission’s 2006 budget.
Eligible Equipment: The equipment eligible for funding consists of the essential video production components
needed for a complete telecasting system (one per meeting origination site used by each member municipality)
for municipal meeting coverage. Such eligible equipment is represented by the attached list of components and
minimum technical standards - as the list may be amended by the Commission from time to time. Equipment that
does not meet minimum technical standards is not eligible for funding. Municipalities may seek reimbursement
for purchases made prior to the enactment of this policy for equipment that is in use and meets eligibility
requirements. Municipalities that have not previously chosen to telecast meetings and, therefore, have no
equipment must follow this policy in the event they wish to use designated equipment reserve funds of the
Commission to obtain telecasting equipment in the future. This policy replaces all previous approaches for use
of equipment reserve funds designated by the Commission in support of municipal telecasting equipment.
Maximum Allocation Per Component: The maximum funding available for each component is specified by the
attached list. The maximum funding allocated for each component is presumed to cover the full cost of
equipment to meet the minimum standard specified for each component. If a municipality wishes to use
equipment that exceeds the minimum standards and, hence, the maximum funding allocation specified for any
particular component, the Commission will contribute only the sum total of the maximum allocation of all
components; the municipality is responsible to pay for additional cost.
Priority Consideration for Commission Processing of Funding Requests: Funding reserves have been
allocated to immediately account for a complete telecast system for each member municipality. While it is not
inconceivable that multiple funding requests could be processed at the same time, the Commission, if
necessary, will give priority to processing funding requests based upon the age and operating condition of
current equipment in use.
Longevity of Maximum Allocation for Municipalities. The maximum allocation of $75,000 for each municipal
telecast system will remain reserved until expended pursuant to this policy or until July1, 2014. After applying
this policy, any funds unexpended as of July1, 2014 will be made available to all member municipalities for
financing of municipal production equipment in accordance with the attached list as amended and authorized by
the Commission at such time. Such unexpended funds as of July1, 2014 will be made available to any member
municipality at a rate consistent with the weighted vote of members as set forth by the Commission’s Joint and
Cooperative Agreement (i.e. a municipality that has 12 votes may request and be awarded 12% of unexpended
funds.
Attachment - Specifying Components, Minimum Standards/Assumptions, &
Maximum Allocations
Component Grant Allocations
Per Component
Per Telecast Site
Cameras (including camera body, lens, pan/tilt, remote control, cables, and mount for each camera;
assumes $7,600
a quantity of 4 cameras at $1,900 each)
Minimum standard: Panasonic WV-CS954
Production Switcher (assumes a quantity of one @ $7,000) $7,000
Minimum standard: Panasonic AG-MX70
Titling CG $3,000
Minimum standard: Compix (PC card computer) (assumes a quantity of one @ $3,000)
Video Production Monitors (assumes a production monitor for simultaneous monitoring of each
camera, the $3,500
titling CG, the production switcher preview, and production switcher program output, or a quantity of
7
monitors at a cost of $500 per monitor)
Minimum standard: Marshall LCD production monitors
Video Signal Processing Equipment (general assumption for case-specific signal routing/process
needs)
$1,500
Minimum standard: Conventional distribution amps & frame syncs
Audio Signal Mixer, Processing, and Monitoring Equipment $2,000
Minimum standard: Mackie mixer & speakers (assumes one mixer and two speakers for control
room
monitoring)
Microphones (assumes a quantity of 10 microphones at a cost of $150 each) $1,500
Minimum standard: Shure mics
Equipment for Program Record/Playback/Bulletin Board/Transport $8,000
(general assumption for video recorder, automated on-channel playback system, on-channel text
message
generator, and video electronics necessary for transport to cable system)
Minimum standard: Various options depending upon specific needs of each municipality. Leightronix
Nexus is an example of an all-in-one box system.
Installation supplies (general assumption cables, connectors, etc., for component installation)
Amount does not include cost of installation labor or installation fees.
$1,000
$11,650
Sales Tax Reserve (calculated at 6.5% of $75,000) $4,875
TOTAL EQUIPMENT REIMBURSEMENT $75,000
RWSCC Municipal Equipment Grant Summary
June 2013
RWSCC Municipal Equipment Grant Reimbursement ProgramRWSCC Municipal Equipment Grant Reimbursement ProgramRWSCC Municipal Equipment Grant Reimbursement ProgramRWSCC Municipal Equipment Grant Reimbursement ProgramRWSCC Municipal Equipment Grant Reimbursement Program
As of 1/1/2014
Municipality Beg Balance Commence Payment Purchase Amt Remain'g Bal Payment Purchase Amt Remain'g Bal
Birchwood $75,000.00 Feb-07 Aug-07 $37,382.00 $37,618.00 May-10 $25,071.14 $12,545.92
Dellwood $75,000.00 $75,000.00 $75,000.00
Grant $75,000.00 Feb-07 Jul-08 $33,433.16 $41,566.84 Jan-11 $7,812.92 $33,753.92
Lake Elmo $75,000.00 Jan-09 Jun-10 $44,281.77 $30,718.23 Dec-10 $5,273.89 $25,444.34
Mahtomedi $75,000.00 Jan-07 Sep-07 $37,382.00 $37,618.00 Sep-08 $12,287.29 $25,330.71
Maplewood $75,000.00 May-06 Sep-06 $37,382.00 $37,618.00 Apr-11 $16,352.00 $21,266.00
No. St. Paul $75,000.00 Jan-07 Mar-07 $37,382.00 $37,618.00 Nov-08 $12,618.00 $25,000.00
Oakdale $75,000.00 Sep-06 May-07 $37,382.00 $37,618.00 Feb-10 $37,618.00 $0.00
Vadnais Heights $75,000.00 Jun-07 Jul-07 $37,382.00 $37,618.00 Mar-09 $12,618.00 $25,000.00
White Bear Lake $75,000.00 May-06 Sep-06 $6,924.92 $68,075.08 May-10 $39,758.77 $28,316.31
White Bear Twp.$75,000.00 Dec-07 Dec-08 $50,000.00 $25,000.00 $25,000.00
Willernie $75,000.00 $75,000.00 $75,000.00
Municipality Payment Purchase Amt Remain'g Bal Payment Purchase Amt Remain'g Bal Payment Purchase Amt Remain'g Bal
Birchwood * May-10 $840.00 $11,705.92 $11,705.92 $11,705.92
Dellwood $75,000.00 $75,000.00 $75,000.00
Grant $33,753.92 $33,753.92 $33,753.92
Lake Elmo $25,444.34 $25,444.34 $25,444.34
Mahtomedi Jun-11 $16,838.23 $8,492.48 * Jul-11 $799.23 $7,693.25 * Mar-12 $225.00 $7,468.25
Maplewood * Jun-11 $959.95 $20,306.05 $20,306.05 $20,306.05
No. St. Paul Apr-11 $17,290.39 $7,709.61 $7,709.61 $7,709.61
Oakdale $0.00 $0.00 $0.00
Vadnais Heights Nov-10 $25,000.00 $0.00 $0.00 $0.00
White Bear Lake * Feb-12 $536.53 $27,779.78 $27,779.78 $27,779.78
White Bear Twp.$25,000.00 $25,000.00 $25,000.00
Willernie $75,000.00 $75,000.00 $75,000.00
Municipality Payment Purchase Amt Remain'g Bal Payment Purchase Amt Remain'g Bal Payment Purchase Amt Remain'g Bal
Birchwood * Feb/March-13 $103.18 $11,602.74 $11,602.74
Dellwood $75,000.00 $75,000.00
Grant * Dec-12 $64.65 $33,689.27 $33,689.27
Lake Elmo $25,444.34 $25,444.34
Mahtomedi $7,468.25 Dec-13 $531.37 $6,936.88
Maplewood $20,306.05 *Oct-13 $2,030.82 $18,275.23
No. St. Paul $7,709.61 $7,709.61
Oakdale $0.00 $0.00
Vadnais Heights $0.00 $0.00
White Bear Lake $27,779.78 $27,779.78
White Bear Twp.* Nov-12 $2,853.90 $22,146.10 *Sept-13 $81.00 $22,065.10
Willernie $75,000.00 $75,000.00
* - Amount includes RWSCC purchase on behalf of member municipality. Purchase is made to complete installation, enable systems connectivity, etc.* - Amount includes RWSCC purchase on behalf of member municipality. Purchase is made to complete installation, enable systems connectivity, etc.* - Amount includes RWSCC purchase on behalf of member municipality. Purchase is made to complete installation, enable systems connectivity, etc.* - Amount includes RWSCC purchase on behalf of member municipality. Purchase is made to complete installation, enable systems connectivity, etc.* - Amount includes RWSCC purchase on behalf of member municipality. Purchase is made to complete installation, enable systems connectivity, etc.* - Amount includes RWSCC purchase on behalf of member municipality. Purchase is made to complete installation, enable systems connectivity, etc.* - Amount includes RWSCC purchase on behalf of member municipality. Purchase is made to complete installation, enable systems connectivity, etc.* - Amount includes RWSCC purchase on behalf of member municipality. Purchase is made to complete installation, enable systems connectivity, etc.* - Amount includes RWSCC purchase on behalf of member municipality. Purchase is made to complete installation, enable systems connectivity, etc.
Beginning and remaining balances reflect RWSCC total account authorizations of $ 75,000. This amount includes original $50,000 and additional authorization of $25,000 (March 2010).Beginning and remaining balances reflect RWSCC total account authorizations of $ 75,000. This amount includes original $50,000 and additional authorization of $25,000 (March 2010).Beginning and remaining balances reflect RWSCC total account authorizations of $ 75,000. This amount includes original $50,000 and additional authorization of $25,000 (March 2010).Beginning and remaining balances reflect RWSCC total account authorizations of $ 75,000. This amount includes original $50,000 and additional authorization of $25,000 (March 2010).Beginning and remaining balances reflect RWSCC total account authorizations of $ 75,000. This amount includes original $50,000 and additional authorization of $25,000 (March 2010).Beginning and remaining balances reflect RWSCC total account authorizations of $ 75,000. This amount includes original $50,000 and additional authorization of $25,000 (March 2010).Beginning and remaining balances reflect RWSCC total account authorizations of $ 75,000. This amount includes original $50,000 and additional authorization of $25,000 (March 2010).Beginning and remaining balances reflect RWSCC total account authorizations of $ 75,000. This amount includes original $50,000 and additional authorization of $25,000 (March 2010).Beginning and remaining balances reflect RWSCC total account authorizations of $ 75,000. This amount includes original $50,000 and additional authorization of $25,000 (March 2010).Beginning and remaining balances reflect RWSCC total account authorizations of $ 75,000. This amount includes original $50,000 and additional authorization of $25,000 (March 2010).
The maximum allocation of $75,000 for each municipal telecast system will remain reserved until The maximum allocation of $75,000 for each municipal telecast system will remain reserved until The maximum allocation of $75,000 for each municipal telecast system will remain reserved until The maximum allocation of $75,000 for each municipal telecast system will remain reserved until The maximum allocation of $75,000 for each municipal telecast system will remain reserved until The maximum allocation of $75,000 for each municipal telecast system will remain reserved until
expended pursuant to this policy or until July 1, 2014. (Date reflects change by RWSCC on 11.9.13)expended pursuant to this policy or until July 1, 2014. (Date reflects change by RWSCC on 11.9.13)expended pursuant to this policy or until July 1, 2014. (Date reflects change by RWSCC on 11.9.13)expended pursuant to this policy or until July 1, 2014. (Date reflects change by RWSCC on 11.9.13)expended pursuant to this policy or until July 1, 2014. (Date reflects change by RWSCC on 11.9.13)expended pursuant to this policy or until July 1, 2014. (Date reflects change by RWSCC on 11.9.13)
2013 Monthly Production Logs
Ramsey/Washington Cable Commission
On Location TV Channel 19
ATTACHMENT C
On Location Programming
Program Date Length Organization Type
Boys Basketball:
HM vs Tartan
14/13 1:30:00 Tartan High Truck
Boys Basketball:
WBL vs Woodbury
1/8/13 1:30:00 South Campus,
WBL
Truck
8th Grade Band Concert 1/10/13 41:32 Central School Truck
Edgerton School Music 1/10/13 1:00:00 Edgerton Elem.Truck
Boys Basketball:
Maht vs. Richfield
1/1/5/13 1:41:00 Mahtomedi High Truck
Boys Hockey:
Lakeville vs. HM
1/17/13 1:30:00 Hill-Murray Truck
Boys Hockey:
HM vs St. Thomas Acad
1/24/13 1:30:00 HM Truck
Girls Basketball:
S. St. Paul vs. Tartan
1/29/13 1:30:00 Tartan High Truck
Meet the Author:
William Swanson
1/31/13 1:00:00 Ramsey Library XD Camera
Your Business Matters 1/2/13 0:30:00 WBL Chamber of
Commerce
Studio B
YBM Promo 1/2/13 30 Sec.WBL Chamber of
Commerce
Studio B
Local Image 1.3.13 0:30:00 TV 19 Studio B
SportsPath 1/9/13 0:30:00 TV19 Studio B
SportsPath Promo 1/9/13 30 Sec.TV19 Studio B
SportsPath 1/23/13 0:30:00 TV19 Studio B
SportsPath Promo 1/23/13 00:30:00 TV 19 Studio B
On Location Programming
Program Date Length Organization Type
Meet the author:
Pamela Houston
2/5/13 1:00:00 Ramsey County
Library
XD Camera
Girls Basketball:
HM vs. Tartan
2/5/13 1:30:00 TartanHigh Truck
Knock Out Heart
Fatalities
2/8/13 1:34:00 VHEDC Truck
Girls Hockey:
HM vs. Cretin Derham
Hall
2/12/13 1:30:00 Hill-Murray Truck
Boys Hockey:
Tartan vs. Mahtomedi
2/14/13 1:33:00 Mahtomedi High Truck
Cultural Fair program 2/21/13 55:00 Eagle Point Elem.Truck
Boys Hockey:
HM vs. Stillwater
2/26/13 1:38:00 HM Truck
Girls Basketball:
HM vs. St. Paul Highland
Park
2/27/13 1:30:00 Hill-Murray Truck
Your Business Matters 2/6/13 0:30:00 WBL Chamber of
Commerce
Studio B
YBM Promo 2/6/13 30 Sec.WBL Chamber of
Commerce
Studio B
Local Image 2/8/13 0:30:00 TV 19 Studio B
SportsPath 2/6/13 0:30:00 TV19 Studio B
SportsPath Promo 2/6/13 30 Sec.TV19 Studio B
SportsPath 2/20/13 0:30:00 TV19 Studio B
SportsPath Promo 2/20/13 00:30:00 TV 19 Studio B
Inside Health Care 2/5/13 30:00 TV19 Studio B
Inside Health Care Promo 2/5/13 30 Sec.TV19 Studio B
On Location Programming
Program Date Length Organization Type
MN Percussion
Drumline
“Stars of the North”
3/2/13 1:20:00 MN Percussion
Assoc.
Truck
Girls Basketball:
Simley vs. Hill-Murray
3/7/13 1:51:00 Hill-Murray Truck
The Return of the
Blues Brothers
3/8/13 1:30:00 WBL Lions Club Truck
Wildwood 1st Grade
Program - 5:30pm
3/19/13 40:00 Wildwood Elem.XD Camera
Wildwood 1st Gr.
Program - 6:45pm
3/19/13 40:00 Wildwood Elem.XD Camera
Oakdale Elem. Variety
Talent Show
3/21/13 1:45:00 Oakdale Elem.Truck
Edgerton Gr. 3/4 Music
Program
3/26/13 1:00:00 Edgerton School Truck
N. St. Paul Notes 3/28/13 0:30:00 GTN Truck
Your Business Matters 3/6/13 0:30:00 WBL Chamber of
Commerce
Studio B
YBM Promo 3/6/13 30 Sec.WBL Chamber of
Commerce
Studio B
Local Image 3/2/13 0:30:00 TV 19 Studio B
SportsPath 3/6/13 0:30:00 TV19 Studio B
SportsPath Promo 3/6/13 30 Sec.TV19 Studio B
SportsPath 3/20/13 0:30:00 TV19 Studio B
SportsPath Promo 3/20/13 00:30:00 TV 19 Studio B
Inside Health Care 3/11/13 30:00 TV19 Studio B
Inside Health Care
Promo
3/11/13 30 Sec.TV19 Studio B
On Location Programming
Program Date Length Organization Type
Groundwater: The
Hidden Resource
4/4/13 2:00:00 Century College XD Camera
Talent Show 4/9/13 1:22:00 Willow Lane Elem.Truck
A Touch of Class 4/12/13 1:30:00 A Touch of Class
Singers
Truck
Celebration of
Excellence
4/24/13 1:22:00 Mahtomedi High
School
Truck
Meet the Author: Kent
Krueger
4/27/13 1:15:00 Ramsey County
Library
XD Camera
Vadnais Heights Dance
Recital
4/30/13 1:15:00 City of Vadnais
Heights
Truck
Meet the Author: Peter
Geye
4/28/13 1:00:00 Ramsey County
Library
XD Camera
Your Business Matters 4/3/13 0:30:00 WBL Chamber of
Commerce
Studio B
YBM Promo 4/3/13 30 Sec.WBL Chamber of
Commerce
Studio B
Local Image 4/5/13 0:30:00 TV 19 Studio B
SportsPath 4/3/13 0:30:00 TV19 Studio B
SportsPath Promo 4/3/13 30 Sec.TV19 Studio B
SportsPath 4/17/13 0:30:00 TV19 Studio B
SportsPath Promo 4/17/13 00:30:00 TV 19 Studio B
Inside Health Care 4/2/13 30:00 TV19 Studio B
Inside Health Care Promo 4/2/13 30 Sec.TV19 Studio B
On Location Programming
Program Date Length Organization Type
WBL Excellence Event 5/1/13 1:17:00 WBL High School Truck
Extravaganza 5/2/13 2:03:00 North High Truck
OHA 3rd Grade Music 5/3/13 1:00:00 O. H. Anderson
Elementary
Truck
Softball:
HM vs. North
5/6/13 1:37:00 Hill-Murray Truck
Meet the Author: Greg
Bruegamann
5/1/13 1:02:00 Ramsey County
Library
XD Camera
Boys Lacrosse:
WBL vs HM
5/10/13 1:30:00 WBL High School Truck
Harmonic Relief 5/11/13 1:30:00 Harmonic Relief Truck
Skyview Middle Gr 6 & 7
Choirs
5/14/13 1:00:00 Skyview Middle
School
Truck
Century College Graduation 5/17/13 1:55:00 Century College Truck
Jang-Mi KoreanDance
Program
5/18/13 1:33:00 Jang-Mi Korean
Dance
XD Camera
Tartan Choir 5/20/13 1:06:00 Tartan High Truck
J. Stanley & Doris Hill
Legacy Award
5/21/13 1:00:00 Century Foundation XD Camera
Stars Banquet 5/22/13 1:35:00 District 622 Truck
Sunrise Park Middle School –
Gr 6 & 7 Choirs
5/28/13 1:00:00 Sunrise Park XD Camera
The NextStep Graduation 5/29/13 1:00:00 Dist. 622 HVX Camera
LocalImage Promo 5/5/13 30 Sec.OLTV Studio B
Local Image 5/5/13 0:30:00 TV 19 Studio B
SportsPath 5/8/13 0:30:00 TV19 Studio B
SportsPath Promo 5/8/13 30 Sec.TV19 Studio B
SportsPath 5/29/13 0:30:00 TV19 Studio B
Your Business Matters 5/14/13 0:30:00 OLTV Studio B
Inside Health Care 5/7/13 30:00 TV19 Studio B
Inside Health Care Promo 5/7/13 30 Sec.TV19 Studio B
Your Business Matters –
Promo
5/14/13 30 Sec.OLTV Studio B
On Location Programming
Program Date Length Organization Type
Tartan High Graduation 6/5/13 1:40:19 Tartan H. S.Truck
North High Graduation 6/6/13 1:24:00 North High Truck
OBPA 6/6/13 1:00:00 OBPA/GTN Truck
WBL High Graduation 6/7/13 1:51:00 South Campus,
WBL
Truck
Mahtomedi High
Graduation
6/8/13 1:49:05 Mahtomedi High Truck
Our Water, Our Future,
Pt. 2 of 3
6/10/13 1:12:24 Century College XD Camera
Sterns County 17 6/12/13 1:30:00 Oakdale City Truck
WBL Chamber:
Nazie Eftekhari
6/13/13 41:00 WBL Area
Chamber of
Commerce
XD Camera
Dan Perry & Ice Cream 6/13/13 1:24:00 Marketfest Truck
WBL Parade 6/14/13 1:31:18 WBL Events Truck
Dist. 624 Alumni Musical 6/15/13 1:54:00 Dist. 624 XD Camera
The Irresistibles with
Mick Sterling
6/20/13 1:34:34 Marketfest Truck
Will Hale & the Tadpole
Parade
6/26/13 1:00:00 Oakdale City Truck
Alison Scott Band 6/27/13 1:30:00 Marketfest Truck
Local Image Promo 6/7/13 30 Sec.OLTV Studio B
Local Image 6/7/13 0:30:00 TV 19 Studio B
SportsPath 6/12/13 0:30:00 TV19 Studio B
SportsPath Promo 6/12/13 30 Sec.TV19 Studio B
White Bear Lake Sailing
School Promo
June 1 min all studio B
Ramsey Co. Fair 100th
anniversary promo
June 1 min all post
Inside Health Care 6/4/13 30:00 TV19 Studio B
Inside Health Care Promo 6/4/13 30 Sec.TV19 Studio B
Solid Ground Promo June 1 min all studio B
On Location Programming
Program Date Length Organization Type
White Bear Avenue
Parade 2013
7/10/13 1:40:00 WBABA Truck
Meet the Author:
Dave Kenney
7/11/13 1:00:00 Ramsey County
Library
XD Camera
Marketfest: Andrew
Walesch Band
7/11/13 1:30;00 Marketfest Truck
Our Water, Our Future
Pt. 3 of 3
7/16/13 1:00:00 Century College XD Camera
Oakdale: Rock Gotz 7/17/13 1:17:00 Oakdale City Truck
Marketfest:
High & Mighty
7/18/13 1:30:27 Marketfest Truck
Oakdale:
7 Cat Swing
7/24/13 1:30:00 Oakdale City Truck
Marketfest: Free & Easy 7/25/13 1:30:00 Marketfest Truck
Oakdale: 10:02 Band 7/31/13 1:30:00 Oakdale City Truck
Local Image Promo 7/5/13 30 Sec.OLTV Studio B
Local Image 7/5/13 0:30:00 TV 19 Studio B
Your Business Matters 7/9/13 020:00 WBL Chamber Studio B
YBM Promo 7/9/13 30 Sec.WBL Chamber Studio B
Inside Health Care 7/9/13 30:00 TV19 Studio B
Inside Health Care Promo 7/9/13 30 Sec.TV19 Studio B
On Location Programming
Program Date Length Organization Type
PTATC: Master Final 8/4/13 1:54:00 PTATC Truck
PTATC: Open Final 8/4/13 1:29:00 PTATC Truck
The Bluedrifters 8/7/13 1:30;00 City of Oakdale Truck
Inside Out Band 8/14/13 1:30:00 City of Oakdale Truck
Martin Luther King & the
March on Washington:
A Musical Memory
8/15/13 0:50:00 Ramsey County
Library
XD Camera
Vadnais Heights Parade 8/18/13 55:31 City of V.H.Truck
WBL District Opening
Convocation 2013
8/27/13 1:34:00 District 624, WBL XD Camera
Local Image 8/2/13 0:30:00 TV 19 Studio B
Your Business Matters 8/6/13 020:00 WBL Chamber Studio B
YBM Promo 8/6/13 30 Sec.WBL Chamber Studio B
Inside Health Care 8/6/13 30:00 TV19 Studio B
Inside Health Care Promo 8/6/13 30 Sec.TV19 Studio B
On Location Programming
Program Date Length Organization Type
Meet the Author:
Jonathan Odell
9/5/13 1:00:00 Ramsey County
Library
XD Camera
Football:
North vs. Hill-Murray
9/6/13 2:07:00 North High Truck
Grant Tractor Parade 9/7/13 0:39:49 Grant Township XD Camera
Girls Soccer:
Woodbury vs. WBL
9/12/13 1:32:00 South Campus,
WBL
Truck
Century Boys Soccer 9/18/13 1:30:00 Century College Truck
Fall Round-Up Days
Parade
9/19/13 0:33:50 City of N. St. Paul HVX Camera
Football:
St. Thomas vs. Maht.
9/27/13 2:00:00 Mahtomedi HS Truck
Local Image 9/6/13 0:30:00 TV 19 Studio B
Local Image Promo 9/6/13 30 Sec.TV19
Your Business Matters 9/4/13 020:00 WBL Chamber Studio B
YBM Promo 9/6/13 30 Sec.WBL Chamber
Inside Health Care 9/10/13 30:00 TV19 Studio B
Inside Health Care Promo 9/10/13 30 Sec.TV19
Promo for “Pustts Fore Ray” Sept. 1 min RWSCC Studio/post
On Location Programming
Program Date Length Organization Type
Volleyball:
HM vs. Mahtomedi
10/3/13 1:07:00 Hill-Murray Truck
Live coverage “Putts
Fore Ray:
10/4/13 4 hrs all Dejero unit
Meet the Author:
James Dashner
10/11/13 0:31:31 Ramsey County
Library
XD Camera
Boys Soccer - Sect. Final
East Ridge vs. North
10/15/13 1:40:40 North High Truck
WBL Youth Football
Championship - 4/5 Gr.
10/20/13 1:30:00 WBL Youth FB
Assoc.
HVX Camera
WBL Youth Football
Championship - 6th Gr.
10/20/13 1:30:00 WBL Youth FB
Assoc.
HVX Camera
WBL Youth Football
Championship - 7th Gr.
10/20/13 1:30:00 WBL Youth FB
Assoc.
HVX Camera
North Campus Choir 10/22/13 1:00:00 North Campus,
WBL
Truck
Silver Harmony Singers 10/26/13 1:00:00 Silver Harmony Truck
HealthEast’s: “Optimal
Health and Wellness: It’s
good business”
10/28/13 HealthEast -
St. John’s
Hospital
XD Camera
Frac Sand Mining: Could
It Happen Here?
10/29/13 WB Unitarian
Church
Volleyball: Semi Final:
Concordia Acad. Rsvl.
vs. HM
10/29/13 1:16:04 Hill-Murray Truck
Sect. Final: Volleyball:
North vs. Roseville
10/31/13 1:30:28 North High Truck
Segments for SCC Awards October various SCC post
Local Image 10/5/13 0:30:00 TV 19 Studio B
Local Image Promo 10/8/13 30 Sec.TV19
Your Business Matters 10/2/13 020:00 WBL Chamber Studio B
YBM Promo 10/2/13 30 Sec.WBL Chamber
Inside Health Care 10/8/13 30:00 TV19 Studio B
Inside Health Care Promo 10/8/13 30 Sec.TV19
On Location Programming
Program Date Length Organization Type
VHEDC Annual Dinner
Program
11/7/13 1:07:00 VHEDC/GTN XD Cam
GH: Rochester vs. WBL 11/7/13 1:22:00 WBL High Truck
Meet the Author:
Geoff Herbach
11/8/13 1:00:00 Ramsey County
Library
XD Camera
“Masterworks” Choral
Concert
11/9/13 0:42:48 Tartan High Truck
GH: Rogers vs.
Mahtomedi
11/12/13 1:30:00 Mahtomedi High Truck
BH: Tartan vs. St. Louis
Park
11/21/13 1:30:00 Tartan High Truck
Weaver Elementary
Music Program
11/26/13 1:00:00 Weaver Elem.Truck
Local Image 11/1/13 0:30:00 TV 19 Studio B
Local Image Promo 11/4/13 30 Sec.TV19
Your Business Matters 11/5/13 020:00 WBL Chamber Studio B
YBM Promo 11/5/13 30 Sec.WBL Chamber
Inside Health Care 11/5/13 30:00 TV19 Studio B
Inside Health Care Promo 11/5/13 30 Sec.TV19
On Location Programming
Program Date Length Organization Type
Women of Distinction
2013
12/5/13 0:36:22 Century College XD Cam
Meet the Author:
Joseph Helgerson
12/6/13 0:45:00 Washington
County Library
XD Cam
Meet the Author:
Peter Lerangis
12/19/13 1:00:00 Red Balloon XD Camera
Lincoln Elem. Gr 1 & 2
Music
12/10/13 0:26:23 Lincoln Elem.XD Cam
Boys Hockey:
Forest Lake vs. WBL
12/12/13 1:58:00 South Campus Truck
Tartan Choir 12/16/13 1:11:19 Tartan High Truck
Boys Basketball:
Richfield vs. Hill-
Murray
12/17/13 1:30:00 Hill-Murray Truck
Holiday Chemistry Music
Show
12/1/8/13 1:30:00 Century College HVX Camera
Mahtomedi Choir 12/19/13 0:44:16 Mahtomedi H. S.Truck
Boys Basketball:
Tartan vs. Mahtomedi
12/20/13 1:30:00 Mahtomedi H. S.Truck
Local Image 12/6/13 0:30:00 TV 19 Studio B
Local Image Promo 12/16/13 30 Sec.TV19
Your Business Matters 12/4/13 020:00 WBL Chamber Studio B
YBM Promo 12/4/13 30 Sec.WBL Chamber
Inside Health Care 12/3/13 30:00 TV19 Studio B
Inside Health Care Promo 12/3/13 30 Sec.TV19
Sports Path 12/4/13 30 min TV 19 Studio B - Live
Sports Path 12/18/13 30 min TV 19 Studio B - Live
2013 Monthly Activity Logs
Ramsey/Washington Cable Commission
SCC Public Access TV
&
Technical Support
ATTACHMENT D
SCC PUBLIC ACCESS
2013 Key Statistics
Suburban Community Channels
November 2013
SCC - 2013 Key Stats Jan Feb Mar Apr May Jun July Aug Sept Oct Nov Dec 2013
MonthlyMonthlyMonthlyAverageAverageAverage
Facility - Hours open per month 270 264 290 273 294 280 266 290 282 296 302 272 282
New SCC programming (ch15) - Recorded 61 50 59 51 62 67 63 61 63 65 67 67 61
- Live 18 23 24 24 30 28 27 36 32 34 30 29 28
New SCC programming (ch14) - Recorded 52 45 50 49 54 56 55 57 59 57 54 54 53 - Live 6 8 8 8 8 10 8 8 10 8 8 9 8
SCC Program Complaints - Written 0 0 0 0 0 0 0 0 0 0 1 0 <1
- Verbal 0 0 1 0 0 0 1 1 0 0 0 0 <1
Field Camera Checkouts - Total # of checkouts 40 64 77 75 80 67 72 73 71 75 64 48 67
Misc. Field item Checkouts - Total # of checkouts 44 67 93 106 112 81 86 94 65 61 44 58 76
Studios: A/Nano Studio -Total # of checkouts 48 43 53 57 63 48 50 57 55 61 50 51 53
- Total use hrs 128 146 167 168 176 142 144 163 165 171 145 146 155
FCP Editing Suites and - Total # of checkouts 85 98 159 144 126 101 115 112 101 96 101 92 111Dub/ Duplication/Mac Lab Room - Total use hrs 270 337 492 480 442 347 378 346 331 302 330 326 365
Wireless Access - Total # usage 267 301 252 140 121 126 138 91 99 121 120 150 161
Classes Held - Scheduled and On Demand 3 9 5 5 5 6 4 5 8 8 8 3 6
Class Certifications 5 29 25 18 14 19 14 10 35 67 28 7 23
SCC - Year-by-Year Key Stats 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995
MonthlyMonthly MonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyMonthlyAverageAverageAverageAverageAverageAverageAverageAverageAverageAverageAverageAverageAverageAverageAverageAverageAverageAverageAverageAverageAverage
Facility - Hours open per month 282 273 276 278 278 278 280 279 282 283 286 275 265 266 270 262 268 259 259
New SCC programming (ch15) - Recorded 61 57 59 54 53 57 61 59 59 51 66 71 74 67 44 56 54 33 30 - Live feed: internal/external 28 21 22 26 24 24 16 19 22 20 25 28 30 33 21inc. aboveinc. aboveinc. aboveinc. above
New SCC programming (ch14) - Recorded 53 52 49 45 47 48 50 46 44 43inc. aboveinc. aboveinc. aboveinc. aboveinc. aboveinc. aboveinc. aboveinc. aboveinc. above
- Live feed: internal/external 8 4 12 12 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
SCC Program Complaints - Written <1 <1 0 0 <1 0 0 0 0 0 <1 <2 n/a n/a n/a n/a n/a n/a n/a
- Verbal <1 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Field Camera Checkouts - Total # of checkouts 67 62 81 89 82 79 58 51 47 46 46 46 44 38 36 25 26 27 31Misc. Field item Checkouts - Total # of checkouts 76 93 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Studios: A/Nano Studio -Total # of checkouts 53 57 60 70 69 66 63 60 60 52 63 60unknownunknownunknownunknownunknownunknownunknown
- Total use hrs 155 168 180 215 215 210 213 215 210 178 205 196 222 200 203 135 172 151 140
FCP Editing Suites and - Total # of checkouts 111 137 143 149 118 75 68 71 68 75 87 80unknownunknownunknownunknownunknownunknownunknown
Dub/ Duplication/Mac Lab Room - Total use hrs 365 465 481 484 387 263 242 260 261 266 305 278 224 206 225 226 271 281 274
Wireless Access - Total # usage 161 172 103 64 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Classes Held - Scheduled and On Demand 6 5 6 8 7 7 7 5 6 8 7 7 6 6 5unknownunknownunknownunknown
Class Certifications 23 14 22 28 19 22 17 15 19 28 24 20 18 19 16 6 10 10 7
SCC PUBLIC ACCESS
2013 Operational Statistics
Suburban Community Channels
December 2013
Facility/Equipment Jan'13 Feb'13 Mar'13 Apr'13 May'13 Jun'13
Facility - Hours open this month 270 264 290 273 294 280
Programs Produced/Submitted - Public Access - Total Submissions 61 50 59 51 62 67
- Public Access - Inside SCC Area 37 30 36 31 37 40
- Public Access - Outside SCC Area 24 20 23 20 25 27
- Public Access - Live Programs 18 23 24 24 30 28
- Religious - Total Submissions 52 45 50 49 54 56
- Religious - Inside SCC Area 19 18 18 18 19 20
- Religious - Outside SCC Area 33 27 32 31 35 36
- Religious - Live Programs 6 8 8 8 8 10
Program playback
- Ch. 15 Total Program Playbacks 944 890 912 891 896 957
- Ch. 15 Total Programming Hours 588 502 545 501 516 622
- Ch. 14 Total Program Playbacks 458 434 470 447 506 594
- Ch. 14 Total Programming Hours 321 359 358 340 371 454
Program Comments/Complaints
- Formal Program Complaint 0 0 0 0 0 0
- Program Comment 0 0 1 0 0 0
Field production Tools - Total # camcorder checkouts 40 64 77 75 80 67
- SD/HD Camcorders-Tape/SD Card 39 62 76 74 80 66
- DVCPRO/other cams 1 2 1 1 0 1
- Misc. equipment/Accessories 44 67 93 106 112 81
- # Days cameras unavailable 2 0 0 1 2 0
Studio A/Nano Studio
- Total studios A/nano c/o's 48 43 53 57 63 48
- Total studios A/nano hrs 128 146 167 168 176 142
- Studio A Production use hrs 95 99 117 138 145 111
- Studio A. Production use %74%68%70%82%82%78%
- Studio A Editing use hours 2 2 2 0 0 0
- Studio A Editing use %2%1%1%0%0%0%
- Nano studio Production use hours 31 45 48 30 31 31
- Nano studio Production use %24%31%29%18%18%22%
- Nano studio Editing use hrs 0 0 0 0 0 0
- Nano studio Editing use %0%0%0%0%0%0%
- # Days studios unavailable 0 1 0 0 0 0
Editing Suites/Dub Rack/MacLab - Total # edit checkouts 85 98 159 144 126 101
- Total edit facility use hrs.270 337 492 480 442 347
- Average hours per edit checkout 3.18 3.44 3.09 3.33 3.51 3.44
- Dub/DVD Dup/Mac lab use hours 30 44 108 98 64 47
- Dub/DVD Dup/Mac lab use %11%13%22%20%14%14%
- Final Cut Pro NLE - Gold hrs 101 87 149 159 151 108
- Final Cut Pro NLE - Gold %37%26%30%33%34%31%
- Final Cut Pro NLE - Silver hrs 107 154 147 138 140 134
- Final Cut Pro NLE - Silver %40%46%30%29%32%39%
- Final Cut Pro NLE - Platinum hrs 32 52 88 85 87 58
- Final Cut Pro NLE - Platinum %12%15%18%18%20%17%
- # Days editing suites unavailable 0 0 2 0 0 1
Wireless Access In Facility
- Total #wireless access 267 301 252 140 121 126
- # Days wireless unavailable 0 0 0 0 0 0
Community Media Classes/Events - Total Class Enrollment 5 31 29 21 17 21
- Producer Certifications 5 29 25 18 14 19
- # of scheduled classes 3 6 3 3 5 5
- # of special classes 0 3 2 2 0 1
- # of workshops/Producer Clubs 0 13 0 0 15 0
SCC PUBLIC ACCESS
2013 Operational Statistics
Suburban Community Channels
December 2013
Facility/Equipment Jul'13 Aug'13 Sep'13 Oct'13 Nov'13 Dec'13
Facility - Hours open this month 264 290 282 296 302 272
Programs Produced/Submitted - Public Access - Total Submissions 63 61 63 65 67 67
- Public Access - Inside SCC Area 37 38 40 43 47 48
- Public Access - Outside SCC Area 26 23 23 22 20 19
- Public Access - Live Programs 27 36 32 34 30 29
- Religious - Total Submissions 55 57 59 57 54 54
- Religious - Inside SCC Area 18 20 20 20 18 19
- Religious - Outside SCC Area 37 37 39 37 36 35
- Religious - Live Programs 8 8 10 8 8 9
Program playback
- Ch. 15 Total Program Playbacks 953 879 910 896 866 887
- Ch. 15 Total Programming Hours 588 565 578 612 602 624
- Ch. 14 Total Program Playbacks 621 656 683 694 596 655
- Ch. 14 Total Programming Hours 588 420 424 455 451 443
Program Comments/Complaints
- Formal Program Complaint 0 0 0 0 1 0
- Program Comment 1 1 0 0 0 0
Field production Tools - Total # camcorder checkouts 72 73 71 75 64 48
- SD/HD Camcorders-Tape/SD Card 71 72 71 75 64 48
- DVCPRO/other cams 1 1 0 0 0 0
- Misc. equipment/Accessories 86 94 65 61 44 58
- # Days cameras unavailable 1 0 0 3 0 0
Studio A/Nano Studio
- Total studios A/nano c/o's 50 57 55 61 50 51
- Total studios A/nano hrs 144 163 165 171 145 146
- Studio A Production use hrs 115 128 129 135 111 109
- Studio A. Production use %80%79%78%79%77%75%
- Studio A Editing use hours 0 0 0 0 0 0
- Studio A Editing use %0%0%0%0%0%0%
- Nano studio Production use hours 29 35 36 36 34 37
- Nano studio Production use %20%21%22%21%23%25%
- Nano studio Editing use hrs 0 0 0 0 0 0
- Nano studio Editing use %0%0%0%0%0%0%
- # Days studios unavailable 1 1 0 0 0 0
Editing Suites/Dub Rack/MacLab - Total # edit checkouts 115 112 101 96 101 92
- Total edit facility use hrs.378 346 331 302 330 326
- Average hours per edit checkout 3.29 3.09 3.27 3.10 3.27 3.54
- Dub/DVD Dup/Mac lab use hours 37 76 61 26 45 55
- Dub/DVD Dup/Mac lab use %10%22%18%9%14%17%
- Final Cut Pro NLE - Gold hrs 139 90 88 115 112 59
- Final Cut Pro NLE - Gold %37%26%27%38%34%18%
- Final Cut Pro NLE - Silver hrs 136 118 104 110 110 135
- Final Cut Pro NLE - Silver %36%34%31%36%33%41%
- Final Cut Pro NLE - Platinum hrs 66 62 78 51 63 77
- Final Cut Pro NLE - Platinum %17%18%24%17%19%24%
- # Days editing suites unavailable 0 0 0 0 0 1
Wireless Access In Facility
- Total #wireless access 138 91 99 121 120 150
- # Days wireless unavailable 0 0 0 0 0 0
Community Media Classes/Events - Total Class Enrollment 15 10 38 70 30 8
- Producer Certifications 14 10 35 67 28 7
- # of scheduled classes 3 5 3 2 6 3
- # of special classes 1 0 5 6 2 0
- # of workshops/Producer Clubs 7 0 6 0 6 0
Municipal Equipment and Program Incident Report: January 2013
Municipal Telecasting Equipment – Technical Support Report
Birchwood Village:
Lake Elmo:
Mike S. – Inet outage was reported from City hall. Comcast dispatched to check and issue
diagnosed as channel was changed on modulator from Ch. #21 to #22. Mechanical switch on
front of modulator may have inadvertently been bumped by cablecaster.
Received 1/15/13 Resolved 1/15/13
Mike S. - Experiencing live feed issue from city hall. Appears to be a combination of the cold
weather and the fact that we are trying a live truck test from Aldrich area, impacting adjacent
channels. Worked with Comcast to resolve issue.
Received 1/22/13 Resolved 1/29/13
Mahtomedi:
Maplewood:
Mike S. - Experiencing live feed issue from city hall. Appears to be a combination of the cold
weather and the fact that we are trying a live truck test from Aldrich area, impacting adjacent
channels. Worked with Comcast to resolve issue.
Received 1/22/13 Resolved 1/29/13
North St. Paul:
Mike S. - Contacted Scott Duddeck regarding the audio for city bulletin board has not been on for
weeks. Audio was restored immediately after contact with city staff.
Received 1/15/13 Resolved 1/15/13
Mike S. - Experiencing live feed issue from city hall. Appears to be a combination of the cold
weather and the fact that we are trying a live truck test from Aldrich area, impacting adjacent
channels. Worked with Comcast to resolve issue.
Received 1/22/13 Resolved 1/29/13
Oakdale:
Mike S. - No video feed from city. GTN programming was routed to Oakdale channel 16.
Contacted city staff, Ron Rogstad indicated that there was an electrician working on-site.
Received 1/9/13 Resolved 1/9/13
Mike S. - Experiencing live feed issue from city hall. Appears to be a combination of the cold
weather and the fact that we are trying a live truck test from Aldrich area, impacting adjacent
channels. Worked with Comcast to resolve issue.
Received 1/22/13 Resolved 1/29/13
Vadnais Heights:
White Bear Lake:
White Bear Township:
Willernie/Grant/Dellwood:
Municipal Program Incident Report
Lake Elmo:
Brief outage of programming from city hall due to modulator channel change. Resolved
1/15/13
North St. Paul
Audio for city bulletin board was not on. Resolved.
1/3/13
Oakdale:
No video feed from city. GTN programming was routed to Oakdale channel 16. Resolved.
1/9/13
Lake Elmo; Mahtomedi; Maplewood; North St. Paul; Oakdale
Experienced live feed issue from municipal city halls. Issue appears to be a combination of the
cold weather and the fact that we are trying a live truck test from Aldrich area, impacting adjacent
channels. Resolved with Comcast.
1/22/13
Municipal Equipment and Program Incident Report: February 2013
Municipal Telecasting Equipment – Technical Support Report
Grant/Dellwood/Willernie:
Mike S. – Repaired Microphone #4 at the Grant town hall.
Received 2/7/13 Resolved 2/7/13
Birchwood Village:
Lake Elmo:
Mahtomedi:
Maplewood:
Mike S. – Met with Mychal Fowlds to discuss equipment purchases.
Received 2/7/13 Resolved 2/7/13
North St. Paul:
Oakdale:
Van N.. - Tech assistant went on site to try and find and eliminate ground loop in production
equipment.
Received 2/22/13 Resolved 2/22/13
Van N. – Tech assistant went on site to help solve a video phase issue within the city’s production
system.
Received 2/19/13 Resolved 2/19/13
Vadnais Heights:
Mike S. – Provided phone support to cablecaster Jeff at 6:45 pm prior to the council meeting to
work with him to get the cameras out of color bars.
Received 2/7/13 Resolved 2/7/13
White Bear Lake:
Van N. – Tech assistant went on site to replace and install new projector in council chambers.
Received 2/7/13 Resolved 2/7/13
White Bear Township:
Mike S. – Met with new cablecaster Kevin Johnson to train on the Township’s production
equipment.
Received 2/4/13 Resolved 2/4/13
Municipal Program Incident Report
No known issues.
Municipal Equipment and Program Incident Report: March 2013
Municipal Telecasting Equipment – Technical Support Report
Birchwood Village:
Van N. - Van replaced the gooseneck on the podium with a newer and longer one.
Received 3/7/13 Resolved 3/7/13
Mike S. - Received multiple complaints of poor audio. Found limiters on Mic mixers were turned
off and also found that microphones were running a little hot as well as the television modulator.
Switch settings to normal default. We tested equipment and confirmed good audio operation.
Received 3/12/13 Resolved 3/13/13
Mike S. - MC staff called Comcast to check the integrity of the analog version of channel 16.
Received 3/13/13 Resolved 3/13/13
Dellwood/ Grant/Willernie:
Mike S. - Adjusted Mini-T controller clock to daylight savings time.
Received 3/11/13 Resolved 3/11/13
Lake Elmo:
Mike S. - Adjusted Mini-T controller clock to daylight savings time.
Received 3/11/13 Resolved 3/11/13
Mahtomedi:
Mike S. - Adjusted Mini-T controller clock to daylight savings time.
Received 3/11/13 Resolved 3/11/13
Maplewood:
North St. Paul:
Oakdale:
Vadnais Heights:
Mike S. - Adjusted Mini-T controller clock to daylight savings time.
Received 3/11/13 Resolved 3/11/13
White Bear Lake:
Mike S. – City staff called for instructions for using microphones in a meeting without going live.
Received 3/4/13 Resolved 3/4/13
Mike S. – Performed on Site Leightronix Training for WBL staff.
Received 3/4/13 Resolved 3/7/13
Mike S. - Adjusted Mini-T controller clock to daylight savings time.
Received 3/11/13 Resolved 3/11/13
Mike S. - MC called at 6:45 pm to report the cablecaster was unable to produce a live feed. I
called Kyle but problem could not be determined. Cablecaster called minutes later to let me know
it was now working. I went onsite the following day but could not find any problems with the
systems, as all functions seemed to be operating normally
Received 3/12/13 Resolved 3/13/13.
White Bear Township:
Mike S. - Adjusted Mini-T controller clock to daylight savings time.
Received 3/11/13 Resolved 3/11/13
Ted A. – Met with cablecaster Kevin Johnson to re-train on the Township’s production
equipment.
Received 3/15/13 Resolved 3/15/13
Municipal Program Incident Report
No known issues.
Municipal Equipment and Program Incident Report: April 2013
Municipal Telecasting Equipment – Technical Support Report
Birchwood Village:
Mike S. – As a result of the analog cable TV service being permanently brought off-line by
Comcast, I contacted Greg Donovan via e-mail to find out if they would need any DTAs for any
television sets in the building.
Received 4/10/13 Resolved 4/10/13
Mike S. - Received multiple complaints of poor audio. Found limiters on Mic mixers were turned
off and also found that microphones were running a little hot as well as the television modulator.
Switch settings to normal default. We tested equipment and confirmed good audio operation.
Received 3/12/13 Resolved 3/13/13
Dellwood/ Grant/Willernie:
4/24 - I reached out to Kim Points to find out about a call she made to Alpha Video for some
equipment needs. She returned my call to tell me she is out for the week and will call me next
week to discuss her needs.
Received 4/24/13 Resolved 4/24/13
Lake Elmo:
Mike S. - As a result of the analog cable TV service being permanently brought off-line by
Comcast, I contacted Alyssa MacLeod via e-mail to find out if they would need any DTAs for
any television sets in the building. They are requesting one for each television in their chambers.
Received 4/10/13 Resolved 4/10/13
Mike S. - I called Alyssa MacLeod about reported playback and audio issues. During an onsite
visit, I determined that her stop commands in the mini-t were STOP commands and not REWIND
commands in which DVD recorders require for proper event stops.
Received 4/24/13 Resolved 4/24/13
Mahtomedi:
Maplewood:
Mike S. - As a result of the analog cable TV service being permanently brought off-line by
Comcast, I contacted Mychal Fowlds to find out if they would need any DTAs for any television
sets in the building. Mychal passed this info to Larry Farr and I am awaiting a response.
Received 4/10/13 Resolved 4/10/13
North St. Paul:
Mike S. - As a result of the analog cable TV service being permanently brought off-line by
Comcast, I contacted Scott Duddeck via e-mail to find out if they would need any DTAs for any
television sets in the building. Scott called me and said it looks like they already have enough
DTAs but will cal if they need more.
Received 4/10/13 Resolved 4/10/13
Oakdale:
Mike S. - As a result of the analog cable TV service being permanently brought off-line by
Comcast, I contacted Ron Rogstad via e-mail to find out if they would need any DTAs for any
television sets in the building. The city is requesting two.
Received 4/10/13 Resolved 4/10/13
Vadnais Heights:
White Bear Lake:
Mike S. - As a result of the analog cable TV service being permanently brought off-line by
Comcast, I contacted Ellen Richter via e-mail to find out if they would need any DTAs for any
television sets in the building.
Received 4/10/13 Resolved 4/10/13
Mike S. - City hall had power surge causing the c-cor fiber transmitter to not come back online.
Nathan and Ray went on site to find the unit in the basement per Comcast’s instruction. City staff
showed Nathan the location of the C-cor. Brent indicated that the c-cor is plugged into a UPS
with a dead battery. Upon investigation, Nathan noticed that the c-cor is in fact plugged into a
UPS with a dead battery. This happened one month ago, and it was the same issue. After
discussion with Nathan, he is going to talk to ted about getting some replacement batteries.
Received 4/23/13 Resolved 4/23/13
White Bear Township:
Municipal Program Incident Report
No known issues.
Municipal Equipment and Program Incident Report: May 2013
Municipal Telecasting Equipment – Technical Support Report
Birchwood Village:
Mike S. - Cable caster Kenny Ronnan and SCC MCC confirmed hearing a radio station in his
headphones during a meeting. After trouble shooting, it was discovered the microphones have
been re arranged from the traditional left-to-right, numerical order state. There seems to be a
problem with Kevin Woolstencroft's mic #6". I will visit onsite to re-solder its connector.
Received 5/2/13 Resolved 5/2/13
Mike S. - Van is looking into some more intermittent pan/tilt control issues with one of the
cameras at Birchwood Hall.
Received 5/14/13 Resolved 5/14/13
Mike S. - I went onsite to investigate ongoing issues with Camera #1.
Received 5/16/13 Resolved 5/16/13
Mike S. - There has been some random reports of meetings not playing. It appears that they were
simply not scheduled when they should be. I reorganized the playback schedule in the Nexus, and
updated some slides on their bulletin board as requested.
Received 5/30/13 Resolved 5/30/13
Mike S. – MC staff reported intermittent video coming from Birchwood Village. Problem
diagnosed as a bad connector on the video line coming from Comcast. I replaced the connector,
which seemed to solve issue.
Received 5/31/13 Resolved 5/31/13
Dellwood/ Grant/Willernie:
Mike S. - The PowerPoint bulletin board computer at Willernie Hall needed to be rebooted.
Received 5/14/13 Resolved 5/14/13
Mike S. - MC called city staff to inform her of city council meeting playing is not properly timed
and at the end of the meeting as a DVD menu remains on channel for 5-10 minutes.
Received 5/16/13 Resolved 5/16/13
Mike S. - MC reported over the weekend that he lost DGW bulletin board, but meetings appeared
to be running just fine. It turned out the building lost power last Friday, machine repowered.
Received 5/19/13 Resolved 5/19/13
Mike S. - City PowerPoint computer was in a crashed state. Rebooted without issue. A Comcast
tech was on site working in their cable box that has been out for quite some time.
Received 5/22/13 Resolved 5/22/13
Lake Elmo:
Mike S. - Noticed in morning city channel was "black". I went to city hall and determined that the
Compix, which does double duty as a bulletin board was powered off. I also checked the DVD
playback schedules and the end entries were inconsistent and off by up to 1.5 minutes.
Received 5/7/13 Resolved 5/7/13
Mike S. - The channel was black this morning with audio. City staff thinks the cable casters are
forgetting to start the bulletin board after a meeting.
Received 5/14/13 Resolved 5/14/13
Mahtomedi:
Mike S. - Compix lost power over the weekend and I visited site to reboot the computer to get
their bulletin board operating again. While here, I rescanned their lobby television in order to
receive the new channel like up.
Received 5/19/13 Resolved 5/19/13
Mike S. - The cable box in the control room has been replaced by Comcast technicians with an
upgraded model. I rescanned lobby television in order to reflect the new channel 99 alignment.
Received 5/22/13 Resolved 5/22/13
Maplewood:
North St. Paul:
Oakdale:
Vadnais Heights:
White Bear Lake:
Mike S. - Kyle reported that the top DVD recorder (Panasonic DMR-E18) was not powering up
with room. I confirmed the power strip in the rack is causing the problem and should eventually
be replaced as the outlets are worn causing the power plugs to be intermittent.
Received 5/16/13 Resolved 5/16/13
Mike S. – MC Staff reported the bulletin board was offline over the weekend, but a site visit to
found all to be operating just fine. I put a call in to Comcast to check the Indy feed.
Received 5/19/13 Resolved 5/19/13
Mike S. - The UPS that is hooked up to the C-Cor fiber transmitter lost power again. Nathan
showed me where this is located so I know how to addressed any issues in the future. We moved
the power to the fiber transmitter to the “surge protect only” side of the UPS so we stop going off
the air, and until the city resolves this issue.
Received 5/28/13 Resolved 5/28/13
White Bear Township:
Municipal Program Incident Report
No known issues.
Municipal Equipment and Program Incident Report: June 2013
Municipal Telecasting Equipment – Technical Support Report
Birchwood Village:
Mike S. – We received another complaint about meetings not playing back as expected.
Somehow the controller time was changed to AM to PM causing a 12-hour offset in
programming. We reset the time to the current time.
Received 6/14/13 Resolved 6/14/13
Dellwood/ Grant/Willernie:
Mike S. - The bulletin board computer was off due to widespread power outages over the
weekend. I went to DGW to boot the computer since city staff could not be contacted to do so.
Received 6/24/13 Resolved 6/24/13
Lake Elmo:
Mike S. - I called Alyssa MacLeod to see if they have received their DTAs from Comcast. She
confirmed that they did, and city staff installed them themselves.
Received 6/11/13 Resolved 6/11/13
Ted A. – Met with city staff and representatives from Alpha Video to discuss equipment needs
and equipment purchases for 2013.
Received 6/11/13 Resolved 6/11/13
Mike S. - Due to the storms, there is no power at Lake Elmo this morning therefore, there is no
television transmission-taking place.
Received 6/21/13 Resolved 6/21/13
Mahtomedi:
Mike S. - Staff contacted city staff to ask about the DTAs recently received from Comcast. City
staff had ordered one for each city location regardless if the city needed them or not. Tech staff
asked if any other locations within the city (e.g. fire stations) have a location where they may
have lost their cable signal due to the switch and to report back to SCC. City staff reported there
is no need for any DTAS at this time.
Received 6/10/13 Resolved 6/10/13
Mike S. - Compix was out due to widespread power outages over the weekend. Booted computer.
Looked into reports of the document camera breaking up and it turns out it is the same grounding
issue as with the other cameras. I will be sending Van out to try and address the issue.
Received 6/24/13 Resolved 6/24/13
Mike S. – Tech staff installed a humbucker (isolation transformer) on the document camera that is
now experiencing grounding issues as a temporarily work around. While this will help with this
camera, it does not address the overall power issues.
Received 6/24/13 Resolved 6/24/13
Maplewood:
Ted A. – Met with city staff to discuss equipment needs and equipment purchases for 2013.
Received 6/12/13 Resolved 6/12/13
North St. Paul:
Oakdale:
Vadnais Heights:
White Bear Lake:
White Bear Township:
Ted A. – Went on site to the Heritage Hall to troubleshoot and eject a DVD that was stuck in a
recording device in the production center.
Received 6/21/13 Resolved 5/27/13
Municipal Program Incident Report
No known issues.
Municipal Equipment and Program Incident Report: July 2013
Municipal Telecasting Equipment – Technical Support Report
Birchwood Village:
Mike S. – 7/15 - Submitted podcast link to the iTunes directory so now users can search for
municipal meetings right within iTunes.
Received 7/15/13 Resolved 7/15/13
Dellwood/ Grant/Willernie:
Lake Elmo:
Mike S. – 7/15 - Submitted podcast link to the iTunes directory so now users can search for
municipal meetings right within iTunes.
Received 7/15/13 Resolved 7/15/13
Mike S. - The analog to digital converter (aka FS2) that is used for both the Lake Elmo and
Mahtomedi city hall I-net feeds had a power supply failure. AJA is sending a replacement unit
2nd day air at no charge.
Received 7/31/13 Resolved 7/31/13
Mahtomedi:
Mike S. – 7/15 - Submitted podcast link to the iTunes directory so now users can search for
municipal meetings right within iTunes.
Received 7/15/13 Resolved 7/15/13
Mike S. - The analog to digital converter (aka FS2) that is used for both the Lake Elmo and
Mahtomedi city hall I-net feeds had a power supply failure. AJA is sending a replacement unit
2nd day air at no charge.
Received 7/31/13 Resolved 7/31/13
Maplewood:
Mike S. – Met with city staff to discuss equipment needs, installing LED monitors and monitors
for chamber dais.
Received 7/9/13 Resolved 7/9/13
Mike S. - Submitted Equipment suggestions list and diagram to Mychal Fowlds and Ted for
review.
Received 7/25/13 Resolved 7/25/13
North St. Paul:
Mike S. – Contacted city staff to inform them that they were transmitting black on channel 16.
Received 7/9/13 Resolved 7/9/13
Mike S. – 7/15 - Submitted podcast link to the iTunes directory so now users can search for
municipal meetings right within iTunes.
Received 7/15/13 Resolved 7/15/13
Pete G. – Contacted city staff to inform them that they were transmitting black on channel 16.
Received 7/24/13 Resolved 7/24/13
Oakdale:
Mike S. – 7/15 - Submitted podcast link to the iTunes directory so now users can search for
municipal meetings right within iTunes.
Received 7/15/13 Resolved 7/15/13
Vadnais Heights:
Mike S. – 7/15 - Submitted podcast link to the iTunes directory so now users can search for
municipal meetings right within iTunes.
Received 7/15/13 Resolved 7/15/13
White Bear Lake:
Mike S. – 7/15 - Submitted podcast link to the iTunes directory so now users can search for
municipal meetings right within iTunes.
Received 7/15/13 Resolved 7/15/13
White Bear Township:
Municipal Program Incident Report
No known issues.
Municipal Equipment and Program Incident Report: August 2013
Municipal Telecasting Equipment – Technical Support Report
Birchwood Village:
Dellwood/ Grant/Willernie:
Lake Elmo:
Mahtomedi:
Maplewood:
North St. Paul:
Oakdale:
Mike S. – Cablecaster contacted me on the evening of 8/7 that he is not able to provide a live feed
from city hall for a meeting despite MC receiving the bulletin board. Staff went on site and was
unable to recreate the problem. All equipment appears to be fully operational.
Received 8/7/13 Resolved 8/8/13
Vadnais Heights:
White Bear Lake:
Mike S. – Video is bleeding into the subcarrier causing buzz in the audio. The signal appears to
be OK at the source, so we will make adjustments in master control.
Received 8/14/13 Resolved 8/14/13
Van N. – Did site visit with Tom, a Comcast maintenance tech, to replace the modulator at City
Hall. Van performed all the work and the city of WBL is fully operational.
Received 8/14/13 Resolved 8/15/13
White Bear Township:
All Municipality Activity
All municipalities were cut over to new i-net demodulator located in our master control. This
modulator was originally located in the Comcast Headend but now we have full control over the
municipal feeds.
Activity: August 5- August 9
All municipalities had updating to firmware on AJA FS2 from v2.0.0.26 to to v2.1.0.13
Activity: August 22
Municipal Program Incident Report
No known issues.
Municipal Telecasting Equipment – Technical Support Report
Birchwood Village:
Dellwood/ Grant/Willernie:
Lake Elmo:
Mike S. - Staff noticed DVD menus were being transmitted on the channel. Staff went onsite and
determined that there were inconsistent MiniT entries. All entries have been corrected.
Received 9/20/2013
Resolved 9/20/2013
Mike S. - MC staff noticed no audio from Lake Elmo’s production center before their 7pm
meeting. MC staff contacted the cablecaster regarding the issue and it was determined the master
volume fader was turned off. The meeting was transmitted fine and everything is operational.
Received 9/23/2013
Resolved 9/23/2013
Mahtomedi
Maplewood:
Pete G. – MC contacted cablecaster to let them know that the program audio for the city meeting
was not going out over the channel. The issue was corrected by the cablecaster.
Received 9/9/2013
Resolved 9/9/2013
Pete G. – MC contacted cablecaster to let them know that the program audio for the city meeting
was not going out over the channel. The issue was corrected by the cablecaster.
Received 9/16/2013
Resolved 9/16/2013
Mike S. - Met with Mychal Fowlds and Nick Franzen to get building key for tomorrow's install
project and final preparations.
Received 9/24/2013
Resolved 9/24/2013
Mike S. - Went onsite September 25-27 to install new HDMI over twisted pair cabling for city’s
presentation equipment.
Received 9/25/2013
Resolved 9/27/2013
Mike S. - Met with Mychal Fowlds to go over just completed installation. Made adjustments to
Compix graphics and recommended that SCC tech staff rebuild computer to current hardware as
we’ve done for other municipalities.
Received 9/30/2013
Resolved 9/30/2013
North St. Paul:
Oakdale:
Mike S. - City staff reported feedback issues with the PA system in the council chambers. Issue
was delegated to Van to set up a time with Ron to check it out. Van went onsite, diagnosed the
problem, and provided written solution for speakers, volume, and microphones usage.
Received 9/5/2013
Resolved 9/5/2013
Municipal Equipment and Program Incident Report: September 2013
Vadnais Heights:
Mike S. - Cablecaster and MC staff call me at home just before the beginning of a meeting to
report that the video coming over the live feed is nothing but a “green matte”. No solution could
be completed but will go onsite immediately next morning.
Received 9/5/2013
Resolved 9/5/2013
Mike S. - Went onsite to diagnose meeting issue. Diagnosed that the “green matte” output was a
“stuck” processor on the digital converter of the city’s live feed. It appears a physical restart
remedied this issue. Also, hooked up the “test output” of the television modulator in the council
chambers control room to the cablecasters television monitor. THis allows cablecast to monitor
the live feed just like they always did very similar before the analog shut off happened.
Received 9/6/2013
Resolved 9/6/2013
Mike S. 9/23 - Ordered new DTAs for city hall. They will be shipped to our address, and will
delivered to the city when they arrive.
Received 9/23/2013
Resolved 9/23/2013
White Bear Lake:
White Bear Township:
Mike S. 9/16 - Pete sends me an e-mail at 9:13 pm indicating the the bulletin board is not
running.
Received 9/16/2013
Resolved 9/16/2013
Nathan H. - Went onsite and restarted iTunes after it was turned off on the computer.
Received 9/16/13
Resolved 9/16/13
Nathan H. - Went onsite and restarted bulletin board computer after the computer was turned off.
Received 9/26/13
Resolved 9/27/13
Nathan H. - Went onsite and turned UPS back on. Purchase sent to replace faulty UPS battery.
Received 9/30/13
Resolved 9/30/13
Municipal Program Incident Report
No known issues.
Municipal Telecasting Equipment – Technical Support Report
Birchwood Village:
Dellwood/ Grant/Willernie:
Mike S. - Kim Points called me today looking for Pete’s contact information regarding getting
meetings up for webcasting.
Received 10/7/2013
Resolved 10/7/2013
Lake Elmo:
Mike S. - MC staff reported the bulletin board radio station was not working and only outputting
static. Via e-mail, I provided city staff Alyssa with support to remedy.
Received 10/2/2013
Resolved 10/2/2013
Mike S./Nathan H. - City staff contacted us to get a link on their web site for streaming of city
meetings. IT staff Nathan is helping provide a customized integration of VOD assets versus the
website link all cities are using.
Received 10/15/2013
Resolved 10/15/2013
Mahtomedi
Mike S - Cablecaster called to report that the scan converter was intermittent. I went onsite but
was unable to recreate the problem. WIth additional testing, I found the DVI-I input on their
switcher could take a computer signal with no need of a scan converter. Will recommend a new
scan converter installation to Ted at next tech meeting. This will greatly improve signal quality.
Received 10/14/2013
Resolved 10/15/2013
Mike S./Nathan H. - City staff contacted us to get a link on their web site for streaming of city
meetings. IT staff Nathan is helping provide a customized integration of VOD assets versus the
website link all cities are using.
Received 10/15/2013
Resolved 10/15/2013
Mike S - Cablecaster and MC staff called to report audio was not getting into the MX-100 which
prevented audio levels for recording or live feeds of meetings. City cablecaster was given step-
by-step instructions of a simple setting change to correct problem discovered by staff earlier.
Received 10/16/2013
Resolved 10/16/2013
Maplewood:
Mike S - I received a call from city staff reporting that SCC tech staff broke the city sound system
as they could not get audio to his sound system. City staff calls back later to inform me that the
issue in question was solved, as it was not plugged in. I went onsite one hour before their
planning commission meeting to make sure everything was operating as expected.
Received 10/1/2013
Resolved 10/1/2013
Municipal Equipment and Program Incident Report: October 2013
Mike S. - Continued to wrap up project installation at city hall and completed test of new
installation. Sent an email to city staff Mychal Fowlds and Nick Franzen declaring the overall
installation to complete, with a punch list that was to be completed by city staff.
Received 10/4/2013
Resolved 10/8/2013
Mike S. - Installed, set up, and tested new updated Compix computer, and rack mounted recently
purchased presentation equipment. Work needed to be completed by city staff for project has not
been done. I recommended to city staff that control room equipment be controlled by a master
power switch.
Received 10/31/2013
Resolved 10/31/2013
North St. Paul:
Oakdale:
Vadnais Heights:
Mike S - MC Staff and cablecaster called regarding inability to get video image from switcher at
city hall. Over the phone troubleshooting was tried with no luck. Will troubleshoot tomorrow.
Received 10/16/2013
Resolved 10/16/2013
Mike S - I went onsite to troubleshoot. The switcher was stuck on a black output. I changed the
program output on the switcher, which cleared the settings. I put everything back into a “default”
position, and everything seemed to test out OK.
Received 10/16/2013
Resolved 10/17/2013
White Bear Lake:
White Bear Township:
Mike S - Replaced bad UPS battery; Also attended Township meeting to provide technical
assistance, training, and answer any questions of meeting cablecaster and township staff.
Received 10/7/2013
Resolved 10/7/2013
Municipal Program Incident Report
No known issues.
Municipal Telecasting Equipment – Technical Support Report
Birchwood Village:
Dellwood/ Grant/Willernie:
Mike S. - Changed Leightronix Mini-T clock to Daylight Savings Time as this is not an
automated feature.
Received 11/5/2013
Resolved 11/5/2013
Lake Elmo:
Mike S. - Changed Leightronix Mini-T clock to Daylight Savings Time as this is not an
automated feature.
Received 11/5/2013
Resolved 11/5/2013
Ted A. - Met with city staff to discuss production and transmission equipment as well as prepared
equipment list for city staff
Received 11/20/2013
Resolved 11/20/2013
Mike S. - Contacted city staff to restart the Compix for the community bulletin board.
Received 11/7/2013
Resolved 11/7/2013
Mahtomedi
Mike S. - Changed Leightronix Mini-T clock to Daylight Savings Time as this is not an
automated feature.
Received 11/5/2013
Resolved 11/5/2013
Maplewood:
North St. Paul:
Mike S. - Received report that NSP cannot upload their meeting to their Tightrope System. Left
city staff Scott Duddeck a voicemail with troubleshooting feedback to reboot his tightrope and
call me if there are any issues. In the voicemail I also asked him to call me regarding some kind
of audio muting feature they are looking for city equipment.
Received 11/7/2013
Resolved 11/7/2013
Oakdale:
Vadnais Heights:
Mike S. - Changed Leightronix Mini-T clock to Daylight Savings Time as this is not an
automated feature.
Received 11/5/2013
Resolved 11/5/2013
Ted A - Sent information to city staff regarding participation in the test of a centralized master
control playout system for RWSCC. Have not heard anything back regarding invitiation.
Received 10/16/2013
Resolved 10/17/2013
Municipal Equipment and Program Incident Report: November 2013
White Bear Lake:
White Bear Township:
Municipal Program Incident Report
No known issues.
Municipal Telecasting Equipment – Technical Support Report
Birchwood Village:
Mike S - Received report from Ted via Randy LaFoy about a broken microphone cable at the city
Hall. Went onsite, brought microphone back to the shop for Van to repair.Re-Installed
microphone. Tested and confirmed OK.
Received 12/11/2013!!Resolved 12/19/2013
Dellwood/ Grant/Willernie:
Mike S. - Pete reports that we are getting a “flat line” from DGW. I determined that the city
bulletin board computer is not running, due to power outage yesterday. The computer is restarted
along with the bulletin board.
Received 12/5/2013!!Resolved 12/5/2013
Lake Elmo:
Mahtomedi
Mike S. - Report that Compix computer has failed. Nathan ordered parts to build a replacement
computer. Begin assembly of replacement computer
Received 12/3/2013!!Resolved 12/13/2013
Maplewood:
North St. Paul:
Mike S. - Noticed NSP channel 16 was only showing a Windows computer desktop. I called Scott
and had him restart his Carousel which relaunched channel.
Received 12/19/2013!!Resolved 12/19/2013
Oakdale:
Vadnais Heights:
White Bear Lake:
White Bear Township:
Mike S. - Pete reports that there is no bulletin board coming from Heritage Hall. Upon Nathan’s
inspection, it appears someone turned on the power management features of the Mac causing it to
automatically power off as well as turning off the Wifi, preventing Nathan to “remote in” to check
the status of the Mac in question.
Received 12/17/2013!!Resolved 12/17/2013
Municipal Program Incident Report
No known issues.
Municipal Equipment and Program Incident Report: December 2013
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