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HomeMy WebLinkAbout#12 - Fire Department Annual Report Staff Report DATE: 3/6/2024 AGENDA ITEM: 2023 Fire Department Annual Report TO: Mayor and Council SUBMITTED BY: Dustin Kalis, Fire Chief & Anthony Svoboda, Assistant Fire Chief REVIEWED BY: Clark Schroeder, City Administrator BACKGROUND: The 2023 Lake Elmo Fire Department Annual Report allows us to share our data regarding our responses to emergency incidents and the service we provide to our city and surrounding communities. It also allows the department to highlight some of the accomplishments, trainings and activities that took place throughout the previous year. ISSUE BEFORE COUNCIL: Should the City Council accept the 2023 Fire Department Annual Report as presented? DETAILS AND ANALYSIS: The fire department annual report allows the department to share data regarding emergency incidents and provide insight into our overall department operations. This report also provides the department a way to highlight staff accomplishments, trainings and activities that took place throughout the previous year. In 2022, the City of Lake Elmo began participating in the State of Minnesota Performance Measurement Program. The annual fire department report includes these performance measures while also including many other important metrics and data points the department has identified and tracks. RECOMMENDATION: If removed from the consent agenda staff recommends the following motion: “Motion to adopt the 2023 Fire Department Annual Report.” ATTACHMENTS: 1) 2023 Fire Department Annual Report. - Annual Report - - 2023 - Table of Contents - Message from the Fire Chief - Introduction - History - Administration - Operations - Training - Fire Prevention and Code Enforcement - Community Education - Personnel Recognitions - Key Accomplishments - 2023 - Strategic Plan - 2024 A message from the Fire Chief, Dustin Kalis “The Lake Elmo Fire Department is proud to serve the neighbors and friends that make up our great city. Our community is rapidly changing, as Lake Elmo is the fastest growing city in Minnesota! 2023 was a year full of milestones for our department: new central fire station, an updated staffing model on duty 24/7 utilizing both career and paid-on-call staff, and delivery of a new engine. With all these rapid changes, your fire department remains committed to making sure that the service you deserve is the service you get. We would not be able to make this possible without the support of the community, our city council, and city administration. I appreciate the commitment that the citizens of Lake Elmo instill in public safety. I hope that you will once again find the information in this year’s annual report informative. We strive to provide clear and accurate data that allows us to structure our service and operations now and into the future. Thank you!” Introduction and Purpose The City of Lake Elmo, Minnesota is a second ring/emerging suburb of Saint Paul. The Fire Department was established in 1957 and currently serves a population (2023) of approximately 13,500 residents. Services provided by the Fire Department include Fire Suppression, Rescue, Emergency Medical Services, Code Enforcement, Community Education and Risk Reduction. The intent of this document is to provide clear and accurate data pertaining to the functions of the Lake Elmo Fire Department. Its primary audience is the residents of the City of Lake Elmo, its City Council, and all those interested in learning about our operations. This document includes information related to emergency responses, staffing, training, department fleet, and other critical data that Fire Department staff utilize on a regular basis to determine the effectiveness of your Fire Department. All information included herein is considered public data and, in accordance with the request of the City Council, some of which is reported on a quarterly basis. This information is subsequently reported to the State of Minnesota Performance Measurement Program. The period in which data was collected for this document is: 01/01/2023 through 12/31/2023. PUBLIC SAFETY Quarter 1 Quarter 2 Quarter 3 Quarter 4 2023 2022 2021 FIRE - Number of Fire/Rescue/EMS Responses: 213 258 274 302 1047 791 568 FIRE - Number of Fire Inspections: 114 183 219 133 649 514 312 FIRE - Average Fire/Rescue Per 1,000 Residents: 6.08 6.65 8.44 8.69 9.95 5.89 4.7 FIRE - Average EMS Incidents per 1,000 Residents: 10.75 12.96 12.96 15.17 17.28 9.99 7.83 FIRE - Average Alarm to Enroute time in minutes: 2.15 2.91 2.82 1.33 3.07 n/a n/a FIRE - Average Alarm to Arrival time in minutes: 7.57 8.3 8.4 7.6 7.97 n/a n/a FIRE - Staffed turnout time within 90 seconds (Fire/Rescue): Y Y Y Y Y n/a n/a FIRE - Staffed turnout time within 60 seconds (EMS): Y Y Y Y Y n/a n/a Information as presented to the City Council in the Quarterly Report. Logo and Branding Update In late 2022, with anticipation of moving towards the central fire station model, Chief Kalis entertained the idea of updating the fire department logo and branding material. Historically, within the department, logo changes were accompanied by new chiefs or major events. For example, prior to 2023, the fire department logo was last updated for the department’s 50-year anniversary in 2007. The move to the new central station signified an end to an era of service that our fire department is very proud of. Under one roof, with a new staffing plan in place, it was decided to update our brand to reflect the changes our department has undertaken in the past few years and the accomplishments we have made along the way. At our December holiday party, the members of the Lake Elmo Fire Department voted on several options, ultimately deciding on the logo and branding scheme that was formally adopted February 1, 2023. The traditional Maltese and graphic are used together to represent our department. The Maltese logo serves as our official patch and is used for uniforms. Both graphics will appear on vehicles. History of the Lake Elmo Fire Department The Lake Elmo Fire Department was established in March 1957 by a group of community activists who realized the necessity for the village to have its own fire protection. A volunteer fire department was established, and a fire station was built downtown. The need became furthermore apparent as the siren blew and calls for service steadily increased. In the years that followed many changes impacted the fire department including the addition of medical and rescue calls. History Highlights • 1957 - 38 volunteers establish the fire department; Ed Kramer is named Fire Chief. • 1981 - The department purchases its first Ladder truck, a 50ft tele squirt boom. • 1986 - The department opens Station 2 on Jamaca Avenue North. • 1990 – Dick Sachs is appointed Fire Chief and would serve a total of 43 years with the department. • 2000 - Greg Malmquist is appointed as the first full-time Fire Chief. • 2006 - The department moves Station 2 to the Public Works site, further North on Jamaca. • 2007 – The department celebrated its 50-year anniversary. • 2015 – The department replaced its 1975 Ladder truck after 40 years of service. • 2020 - Dustin Kalis is appointed as the second full-time Fire Chief. • 2023 - The original 1957 Station 1 and Station 2 are closed, the Central Fire Station is opened. • 2023 - The staffing model is updated to include 24/7 career firefighters on duty. Jeremy Penman Captain – Paid on Call Michael Schwarz Captain – Paid on Call 1 Lieutenant – Paid on Call 3 Engineers – Paid on Call 23 Firefighters – Paid on Call Gold Shift 2 Firefighters - Career Black Shift 2 Firefighters - Career 1 Support Staff 1 Chaplain The fire department is administered by a career Fire Chief and Assistant Fire Chief, who are responsible for day-to-day operations. The remaining command staff consists of two paid on call Captains and one paid on call Lieutenant. The department operates using a combination model of career and paid on call staff. In 2023, the department transitioned to a fully staffed model, meaning that, career and paid on call staff are on duty all the time. Paid on call staff work scheduled shifts and supplement the career schedule working as a crew member and filling open shifts. In total, the department roster consists of 34 uniformed personnel (8 career, 27 paid on call, 1 support) and 1 civilian Chaplain. Red Shift 2 Firefighters - Career Dustin Kalis Fire Chief Anthony Svoboda Assistant Fire Chief / Fire Marshal Administration and Organization 462 541 554 568 791 1047 0 200 400 600 800 1000 1200 2018 2019 2020 2021 2022 2023 Response Totals by Year -2023 47 1 652 96 40 74 89 48 0 0 100 200 300 400 500 600 700 Responses by Type -2023 Operations - Emergency Response Overall 1,047 RESPONSE INCIDENTS Calls for service in 2023 represent a 32.3% increase in call volume compared to the year prior. Annually, the department has seen an 15.5% average call volume increase for the last six years. Operations – Emergency Response Overall A F E D C B The “heat map” is a great tool that helps your fire department gauge the areas of the city where incidents are most likely to happen. This map shows all incident locations in our city and their frequency. Red boundaries indicate a high volume of incidents. Some emerging neighborhoods are shown in yellow and orange. Points of Interest: These points of interest in our city highlight our response profile and the variety of incidents and locations throughout the jurisdiction. A: Highway 36 and Lake Elmo Avenue North – 67 incidents B: “Old Village” (Downtown, Arbor Glen, Fields) – 249 incidents C: Cimarron / Oak-Land Middle School– 154 incidents D: Park Reserve (Trails, Boat Launch, Camps) – 25 incidents E: Hudson Boulevard (The Springs, Boulder Ponds, High Point Surgery, HealthPartners, Holiday Inn) – 287 incidents F: Hidden Bay/Tri Lakes Area – 114 incidents 19 8 2 2 7 9 1 48 0 10 20 30 40 50 60 Structure Fire Cooking Fire - Contained Incinerator Fire Trash Fire Vehicle Fire Brush Fire Explosion Total Fire Suppression Incidents -2023 Operations – Fire Suppression Overall, the fire department’s response to “fires” remains relatively low, compared to other incident types across the city. Fire incidents include structure fires, vehicle fires, brush fires, chimney fires, and all situations where suppression equipment is used. In 2023, the fire department responded to 47 fires and 1 explosion. Vehicle Fire on 57th ST N. January 2023 64 2 4 3 74 0 10 20 30 40 50 60 70 80 Motor Vehicle Accident Search on Land Extrication from Vehicle Water or Ice Rescue Total Rescue Inidents -2023 Operations – Rescue Within the profile of the city, a network of state and county highways increases the risk of vehicle accidents. Vehicle accidents, as well as other special and technical rescues, make up the Rescue response profile of our overall response totals. Water Emergency – Vehicle in Goose Lake August 2023 36 55 70 101 128 Top 5 EMS Incidents -2023 Fall Sick Person Difficulty Breathing Cardiac Unconscious Person 104 652 756 0 100 200 300 400 500 600 700 800 Respond - No Respond - Yes Total EMS Incidents EMS Response Overall -2023 Operations – Emergency Medical Services In 2023, 62% of the incident responses made by the fire department were medical in nature. All fire department staff are minimally certified as Emergency Medical Responders. All career staff are certified to the Emergency Medical Technical level. The fire department provides Basic Life Support care. The fire department transitioned to a full medical response profile in September 2023. Previously, the department only responded to life threatening medical situations. In partnership with Lakeview Health Emergency Medical Services (EMS) (our Paramedic Ambulance provider) the decision was made that in the interest of public safety, the fire department was to respond to all medical emergency calls in Lake Elmo. This, of course, aligned with our 24/7 staffing plan. In 2023, the fire department responded to 652 of the total 756 medical incidents in Lake Elmo. 528 15 84 EMS Incidents Level of Priority -2023 Level 3 Level 2 Level 1 542 85 0 100 200 300 400 500 600 Arrival Prior to Ambulance Arrival After Ambulance Fire Apparatus Arrival Compared to Ambulance -2023 Operations – Emergency Medical Services Paramedic Ambulance and Advanced Life Support transport is provided by Lakeview Health Emergency Medical Services (EMS). Lakeview EMS supports ambulances with two paramedics and provides service to the City of Lake Elmo for all medical emergency calls for service. Ambulances are dispatched by a separate service after emergency calls are received at the 911 center. After dispatch, the ambulance responds into Lake Elmo from one of its three bases. A Lakeview EMS Ambulance is not stationed in Lake Elmo. Depending on the location of the ambulance, the fire department often arrives at the scene of a medical emergency before the paramedics. In 2023, the fire department arrived at the scene of a medical emergency 542 times before the ambulance of the 652 total medical calls. This is an 83% pre-ambulance arrival rate. 151 137 157 136 173 162 131 0 50 100 150 200 Incidents by Day of Week -2023 Sun Mon Tue Wed Thu Fri Sat 93 249 229 226 148 0 50 100 150 200 250 300 Incidents by Time of Day -2023 0000-0400 0800-1200 1200-1600 1600-2000 2000-0000 Operations – Response Times and Figures In 2023, approximately 82.7 of every 1,000 people in Lake Elmo dialed 911 in need of the fire department. Of the 1,047 calls for service, the average time that a call was dispatched to the fire department until the first unit was en route was 1.40 minutes. This average number is a direct reflection of the staffing model in which staff are ready to respond immediately in the station, rather than having to respond from home first. A critical factor in our response which cannot be changed is the time from en route to the arrival of the first apparatus to the dispatched address. Travel time reflects the drivability of our city and the time it takes to go from Point A to Point B. The City of Lake Elmo and our response area spans 25 square miles. The average travel time to an incident was 7.97 minutes in 2023. Received 54% Given 46% Aid Given vs Received -2023 Received Given Operations – Aid Given and Received Your fire department plays a critical role in supporting neighboring agencies. In return, the same support is received when requested. Mainly, aid is given and received for larger scale incidents, such as structure fires. Lake Elmo has automatic aid agreements with neighboring fire departments for structure fires and vehicle accidents along Highway 36 (Stillwater). The fire department utilized aid agreements 72 times in 2023. Of those 72 times, 33 were for instances of aid requested in Lake Elmo and 39 were for aid given outside of the city. Nearly a 50/50 partnership. 1 1 2 2 3 3 7 14 0 5 10 15 Cottage Grove Hudson,WI Lower St. Croix Valley Mahtomedi Bayport Stillwater Woodbury Oakdale Aid Given to Department -2023 In 2023, the fire department continued to implement the vehicle replacement process. As noted, the department was pleased to in service several new vehicles. Specifically, the replacement for Engine 1 was delivered in the fall which replaced a 20+ year old apparatus that served the community very well for many years. Additionally, several new support apparatuses were placed in service. All these vehicles have seen action since being acquired, including the boat. The fire department continuously evaluates the reliability of our equipment. In 2023 key purchases made it possible to upgrade our fire hose nozzles, acquire battery powered extrication equipment, purchase additional sets of turnout gear, and many other tools and equipment. Operations – Equipment and Fleet The fire department maintains a fleet of emergency vehicles which have served the department for various lengths of time. The fire departments fleet consists of: Age of Fleet - 2023 Engine 1 *NEW* Ladder 1 6 years of service Rescue 1 5 years of service Rescue 2 7 years of service Tender 1 3 years of service Tender 2 16 years of service Brush 1 *NEW* Brush 2 19 years of service UTV 14 years of service Chief 1 Tahoe 2 years of service Chief 2 Durango *NEW* Boat *NEW* Training Lake Elmo Firefighters participate in regularly scheduled training events, typically on Monday evenings. Training topics are based on the Minnesota Board of Fire Training and Education standards. All firefighters, regardless of career or paid on call, are held to the same standards. 417 2863 70 Training Hours Personnel Hours Scheduled Drills Within the scope of training, your fire department participated in quarterly Emergency Medical certification training. These classes are supported in house by two Regions Hospital EMS Education certified fire department staff. Additionally, we sent five new recruits to the Ramsey County Fire Academy. These recruits were successful in completing all the necessary training and certifications to become licensed firefighters. 106 265 10 12 17 3 191 45 0 50 100 150 200 250 300 Inspections by Type -2023 36 2 326 548 649 0 100 200 300 400 500 600 700 2019 2020 2021 2022 2023 Inspections Per Year -2023 Fire Prevention and Code Enforcement The purpose of the fire prevention program is to promote fire safety, provide education, and (when necessary) enforce codes and ordinances. Since the inception of the inspections program in 2021, the fire department has continued to maintain our records system to accurately represent the building and business profile of the city, inspect all commercial occupancies, and regulates established guidelines for ongoing growth in the city. The fire department also spends a considerable amount of time reviewing construction plans for new developments and buildings. Taking time ahead of the project to review the process reduces the potential for problem areas in the future. Specifically, the department focuses on access, sprinkler/alarm systems, hydrant placement, addressing, and layout. Community Education The fire department participated in several community education events in 2023. Most notably, is the National Night Out event, hosted downtown Lake Elmo. Equally important is our annual speaking engagement with Lake Elmo Elementary students for Fire Prevention Week. Brian Talcott #106 Firefighter/EMT (FT) 5 Years of Service Personnel Recognition – Years of Service Awards The Lake Elmo Fire Department is proud to recognize these individuals who achieved years of service accomplishment milestones in 2023. Chris Klein #88 Engineer 15 Years of Service Richard Glanzer Chaplain 10 Years of Service Douglas Lovett #104 Lieutenant 5 Years of Service Michael Schwarz #105 Captain 5 Years of Service Personnel Recognition – Appointments Anthony Svoboda #118 Appointed to: Assistant Fire Chief Fire Marshal Timothy Anders #132 Appointed to: Firefighter/EMT (FT) Peter Haveman #121 Appointed to: Firefighter/EMT (FT) William Redman #134 Appointed to: Firefighter/EMT (FT) Photo Credit: LEO A DALY and Tom Grady Photography Personnel Recognition – Promotions In July of 2023 the fire department hosted our annual employee recognition and family picnic. The department uses this event to recognize individuals who completed employment milestones, acquired significant certifications, and most importantly recognize probationary firefighters who completed their fire academy and have been promoted to regular Firefighters. Promoted Firefighters: 2023 (Left to Right) Adam Lembrich #129: Firefighter/EMT Ike Allickson #128: Firefighter/EMT Brian Chapman #126: Firefighter/EMT Alex Weil #131: Firefighter/Paramedic Matt Watt #130: Firefighter/EMT Alex Beard #125: Firefighter/EMT Key Accomplishments – 2023 The fire department is proud of the work that we have done in 2023. We were very busy making some very key accomplishments last year. Of those accomplishments, we wish to highlight the following: • Kicked off a duty crew staffing plan which placed paid on call staff on duty, in the station. • Held an Alumni Breakfast to recognize all those who have served before us and to signify the official closure of the original 1957 fire station. • Placed into service four new pieces of apparatus, including Engine 1. • Closed Station 1 and Station 2 and moved all operations and equipment to the new Central Fire Station. • Increased predictability in our response by adding six new career Firefighter/EMTs who are scheduled on duty 24/7, 365 days a year. • Utilized our paid-on-call staff to supplement the duty shift, backfill open positions, and respond to large scale incidents. Strategic Plan – 2024 2023 was a big year for our organization. We were successful in our key accomplishments, but there is still plenty of planning, forward thinking, and training to be done. Looking into 2024, your fire department remains committed to serving the community in a very high capacity. Our main priority for 2024 is to maintain the level of service you deserve. To fulfill our commitment to service, we are looking forward to these upcoming goals: • Replacement of Brush 2, a 2004 Ford F350, with a Utility type vehicle. • Updates to our equipment maintenance system, which includes two new gear and personal protective equipment washing machines. • Community CPR and AED classes. • Community Fire Extinguisher training classes. • A Fire Prevention Open House. • Expansion of our EMS response profile to all medical incidents, for the entire year. • Focus groups at senior housing/care facilities. Photo Credit: LEO A DALY and Tom Grady Photography