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1Q 24 2Q 24 3Q 24 4Q 24 2024 YTD 2023 2022 <br />ADMINISTRATION <br />Licenses & Permits 17 61 43 54 175 138 147 <br />Communications metric 56924 63440 71674 72323 264361 157452 n/a <br />Recruitments Open 7 0 2 1 10 13 88% <br />Recruitments Closed 0 3 2 3 8 11 <br />Council Agenda Items processed 122 103 90 123 438 299 470 <br />Data/Information Requests 2 6 3 1 12 28 470 <br />BUILDING <br />Value of Commercial/MF Projects Constructed $6,200,000.00 $35,100,000.00 $4,800,000.00 $995,800.00 $47,095,800.00 $34,981,778.00 $25,189,354.00 <br />Value of Residential New Homes Constructed $8,895,000.00 $9,585,000.00 $9,871,000.00 $11,581,000.00 $39,932,000.00 $55,557,525.00 $69,557,246.00 <br />Total Residential Permits (AT/TD)18 26 22 22 88 167 200 <br />Total Number of Permits Issued 197 387 292 296 1172 1923 2571 <br />% permits reviewed within 10 days 92%93 94 92 93.00%93.00%90 <br />Total Permit Revenue/Plan Review Fee $358,196.36 $954,373.12 $382,247.73 $270,104.70 $1,964,921.91 $1,810,431.03 $2,403,176.96 <br />Total Number of Inspections Performed 1826 1365 1511 1265 5967 9831 9377 <br />PUBLIC WORKS <br /># of water leaks/breaks from main line 2 4 3 2 11 26 13 <br /># of sewer related issues 2 5 5 7 19 8 6 <br /># of weather events affecting streets or stormwater 5 6 2 8 21 38 29 <br /># of issues at the 17 improved Parks for non-routine repair or maintenance 10 30 23 20 83 56 85 <br />Total # of gallons of water pumped from wells per quarter 49,743,000 97,325,000 150,470,000 67,687,000 365,225,000 543,141,000 400090000 <br />Average number of comm/residential complaints per week 5 6 15 7 33 27 4 <br />PUBLIC SAFETY <br />FIRE - Number of Fire/Rescue/EMS Responses: 264 270 305 298 1137 1047 791 <br />FIRE - Number of Fire Inspections:142 146 192 97 577 649 514 <br />FIRE - Average Fire/Rescue Per 1,000 Residents (14,100 pop):6.32 6.87 10.99 8.23 32.41 9.95 5.89 <br />FIRE - Average EMS Incidents per 1,000 Residents (14,100 pop):12.41 12.27 10.64 12.91 48.23 17.28 9.99 <br />FIRE - Average Alarm to Enroute time in minutes:1.28 1.1 1.24 1.38 1.25 3.07 n/a <br />FIRE - Average Alarm to Arrival time in minutes:7.53 6.5 7.29 7.97 7.32 10.62 n/a <br />FIRE - Staffed turnout time within 90 seconds (Fire/Rescue) %:52%49%47%72%55.00%y n/a <br />FIRE - Staffed turnout time within 60 seconds (EMS) %:70%79%56%41%61.50%y n/a <br />Sheriff Department - Crime calls 102 57 79 60 298 266 n/a <br />Sheriff Department - Quality of Life calls 380 438 544 569 1931 1057 n/a <br />Sheriff Department - Traffic Incidents 949 1117 1179 1353 4598 3026 n/a <br />FINANCE <br /># of Water customers / billed 3547 3554 3582 3607 14290 13383 12645 <br /># of Sewer customers / billed 2564 2574 2613 2632 10383 9543 8626 <br /># of Stormwater customers / billed 05 acct. (just storm - billed annually after Q4) 0 0 0 1988 1988 1928 2095 <br /># of Stormwater customers / billed 01 acct. (both together)3477 3510 3537 3570 14094 13251 4372 <br />PLANNING <br />Code Enforcement - Complaints Received (*updated definitions)15 42 25 24 106 74 127 <br />Code Enforcement - Violaton Cases Closed 11 34 20 22 87 21 56 <br />Zoning and Land Use Questions 380 420 370 400 1570 824 808 <br />Zoning Permits 38 117 31 25 211 184 177 <br />Land Use Applications and Long Range Planning 19 14 14 15 62 49 38