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7.4 PROCEDURE <br />Grievances, as defined by Section 7.1 shall be resolved in conformance with the <br />following procedure: <br />Step 1. An employee claiming a violation concerning the interpretation or <br />application of this AGREEMENT shall, within twenty-one (21) calendar <br />days after such alleged violation has occurred, present such grievance to <br />the employee's supervisor as designated by the EMPLOYER. The <br />EMPLOYER -designated representative will discuss and give an answer to <br />such Step 1 grievance within ten (10) calendar days after receipt. A <br />grievance not resolved in Step 1 and appealed to Step 2 shall be placed in <br />writing setting forth the nature of the grievance, the facts on which it is <br />based, the provision or provisions of the AGREEMENT, allegedly violated, <br />the remedy requested, and shall be appealed to Step 2 within ten (10) <br />calendar days after the EMPLOYER -designated representative's final <br />answer in Step 1. Any grievance not appealed in writing to Step 2 by the <br />UNION within ten (10) calendar days shall be considered waived. <br />Step 2. If appealed, the written grievance shall be presented by the <br />UNION and discussed with the EMPLOYER -designated Step 2 <br />Representative. The EMPLOYER -designated Step 2 Representative shall <br />give the UNION the EMPLOYER'S Step 2 answer in writing within ten (10) <br />calendar days after receipt of such Step 2 grievance. A grievance not <br />resolved in Step 2 may be appealed to Step 3 within ten (10) calendar <br />days following the EMPLOYER -designated Representatives final Step 2 <br />answer. Any grievance not appealed in writing to Step 3 by the UNION <br />within ten (10) calendar days shall be considered waived. <br />Step 3. If appealed, the written grievance shall be presented by the <br />UNION and discussed with the EMPLOYER -designated Step 3 <br />Representative. The EMPLOYER -designated representative shall give the <br />UNION the EMPLOYER'S answer in writing within ten (10) calendar days <br />after receipt of such Step 3 grievance. A grievance not resolved in Step 3 <br />may be appealed to Step 4 within ten (10) calendar days following the <br />EMPLOYER -designated representative's final answer to Step 3. Any <br />grievance not appealed in writing to Step 4 by the UNION within ten (10) <br />calendar days shall be considered waived. <br />Step 3a. If the grievance is not resolved at Step 3 of the <br />grievance procedure, the parties, by mutual agreement, may submit <br />the matter to mediation with the Bureau of Mediation Services. <br />Submitting the grievance to mediation preserves timeliness for Step <br />4 of the grievance procedure. Any grievance not appealed in writing <br />to Step 4 by the Union within ten (10) calendar days of mediation <br />shall be considered waived. <br />