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cz c _. , . . _ _ _ <br />Have you or any ie bers of,this house- <br />hold Ihad cantact c+ith the Mounds View <br />City staff during the past year? <br />IRbout ane-third of the residents reported contact, which is <br />exactly the suburban norm: <br />YES ..............................o........ <br />33% <br />NO....o ................................... <br />58'/. <br />IDON'T KNOW/REFUSED ..............o..........9% <br />Groups having more contact with the staff included: <br />11-20 year residents <br />Planning to stay 6-10 years <br />35-44 year olds <br />40,000-50,000 yearly income households <br />Groups reporting higher levels of no contact: <br />Less than two year and over thirty year <br />residents <br />i * Renters <br />18-24 & 55-64 year olds <br />Clerical/Sales households <br />20,000-30,000 yearly income households <br />I <br />More contaet appears to characterize the intermediate longevity <br />i group in the ommunityo • <br />I <br />Next, residents were asked: <br />1 Fro ahat you have seen or heard, hoa <br />would you rate the job perfor ance of <br />the Mounds Vier+ Ci y staff — excellent, <br />good, only fair, or poor? <br />The City Staff received an approval rating of sixty-seven <br />percent; this figure lies on the high side of the norm for other <br />suburban areas: <br />EXCELLENT ..................................8•/. <br />GOOD....................o................. <br />59% <br />j ONLY FAIR ..................................9'/. <br />POOR.e...... • ° <br />3/' <br />DON'T KNOW/REFUSED ........................22% <br />Similarly, twelve percent rated the staff unfavarably, less than <br />average for most communities. Reported recent contact did not <br />52