Resolution 8443 - Laserfiche WebLink

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8. The YMCA will operate and manage the Event Center, including the hiring of an exempt full-time Event Center Director plus part-time staff as necessary. The parties agree to the following in regard to the Event Center: A. Event Center Director will be hired by the YMCA to manage the Event Center, provide tours, answer phone calls and make reservations. This is based off of a 40-hour week. B. YMCA will be required to have a representative at the Event Center during events and shall be responsible for locking the facility after hours. C. Event Center Director will market the Event Center within the allotted budget provided by the City. D. The YMCA will manage the event set-up and clean-up. These hours will be reimbursed by the City on an as-needed basis at an agreed-upon per-hour wage, not to exceed an annual amount as specified in Article IV, Section C. 9. The YMCA and the City shall establish procedures to handle complaints regarding the operation of the Rec Center, the parks and the providing of recreation services which shall be incorporated into this document as Exhibit V. The YMCA shall promptly furnish the City with a copy of all written complaints it receives. The YMCA shall provide quality customer service equal to or exceeding the level of service provided by the YMCA to its customers at its regular facilities. 10. Maintain the following public hours for the Rec Center: September through May Monday through Friday 8 am to 9 pm Saturday 8 am to 10 pm Sunday 10 am to 8 pm June through August Monday through Friday 8 am to 7 pm Saturday 8 am to 6 pm Sunday Closed The YMCA shall monitor and report the Rec Center's usage to the City. The hours of operation may be modified upon mutual agreement between the YMCA and the City. Any such adjustment could result in the modification of the compensation paid by the City to the YMCA. 16