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16. Embrace all grant -funding opportunities for needed apparatus, equipment and programs, <br />maximizing local funding and reducing capital replacement plan timeframe. <br />Personnel <br />17. Review promotional process/requirements, obtain input from personnel and modify process <br />to ensure officer positions are filled on a continuous basis. <br />18. Ensure all personnel adhere to policies, procedures, standards and performance expectations; <br />exercise objective accountability. <br />Change Management <br />19. Identify, adopt and implement an effective organizational change process, obtaining largest <br />amount of feedback within acceptable and efficient change timeframe. <br />20. Collaborate with applicable external stakeholders during the change process to maintain <br />external situational awareness, objectivity and cultivation of new ideas. <br />21. Ensure all hiring, promotional, financial and change processes are as transparent as possible <br />while protecting internal business interests. <br />Service Growth <br />22. Improve ISO rating for the City of Blaine and maintain ISO rating in the Cities of Spring <br />Lake Park and Mounds View; achieve an ISO rating of 3 for the entire Fire District. <br />