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{ <br /> d Neu & Company <br /> ipal Leagues and Governments <br /> ■ League of Oregon Cities <br /> Caught Between the Forces of Political Change and Voter Hostility(1994) <br /> I Association of Washington Cities <br /> nities (1995) Leadership:Art and Skill of Municipal Officials(1994) <br /> ■ Special District Association of Colorado <br /> (1993) Praising the Service Masters (1995) <br /> ifficers) ■ Keeping Your Hometown Civil&Dealing with the "Drive-By"Voter(New Mexico Municipal League) <br /> Washington Cities) I Council's Role in Developing Viable Community Futures(Colorado Municipal League) <br /> ops on a regular basis include: <br /> • League of Minnesota Cities <br /> )ming session featuring"technical topics"of governance: parliamentary procedure,conflict of interest,open meeting laws,etc. <br /> iuncil,key staff and community leaders. Key areas covered include: <br /> • Developing Management Action Plans (MAPs)for goal achievement <br /> ■ Aligning resources to goals achievement <br /> ■ Council-Staff-Community partnerships <br /> rir citizens. Cities recently served include: <br /> ■ New Brighton,Minnesota <br /> ■ Pueblo,Colorado <br /> • Thornton,Colorado <br /> factors for any city. <br /> 1ff and council ■ 360-degree comprehensive skill assessment of every manager and supervisor <br /> )rganization" ■ Prescribed personalized team leader and team player development plans <br /> ity's success ■ Becoming a learning organization <br /> team and with the command structure of law enforcement agencies. <br /> tation in: <br /> ■ Service-based,customer-oriented municipal performance <br /> ■ Performance-based job evaluation systems <br /> ■ Building Council-Staff partnerships _ - <br /> lesigned video-based training programs for the following industries: <br /> ■ Retailing <br /> ■ Finance services <br /> dress your customized communications and training needs. <br /> p Concepts for Local Governments <br />