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EMPLOYER. <br /> 7.4 Procedure <br /> Grievances, as defined by Section 7.1 shall be resolved in conformance with the <br /> following procedure: <br /> Step 1. An employee claiming a violation concerning the interpretation or <br /> application of the AGREEMENT shall, within twenty-one (21) calendar <br /> days after such alleged violation has occurred,present such grievance to <br /> the employee's supervisor as designated by the EMPLOYER. The <br /> EMPLOYER-designated representative will discuss and give an answer to <br /> such Step 1 grievance within ten(10) calendar days after receipt. A <br /> grievance not resolved in Step 1 and appealed to Step 2 shall be placed in <br /> writing setting forth the nature of the grievance, the facts on which it is <br /> based, the provision or provisions of the AGREEMENT, allegedly <br /> violated,the remedy requested, and shall be appealed to Step 2 within ten <br /> (10) calendar days after the EMPLOYER-designated representative's final <br /> answer in Step 1. Any grievance not appealed in writing to Step 2 by the <br /> UNION within ten(10) calendar days shall be considered waived. <br /> Step 2. If appealed,the written grievance shall be presented by the UNION and <br /> discussed with the EMPLOYER-designated Step 2 Representative. The <br /> EMPLOYER-designated Step 2 Representative shall give the UNION the <br /> EMPLOYER'S Step 2 answer in writing within ten (10) calendar days <br /> after receipt of such Step 2 grievance. A grievance not resolved in Step 2 <br /> may be appealed to Step 3 within ten(10) calendar days following the <br /> EMPLOYER-designated Representative's final Step 2 answer. Any <br /> grievance not appealed in writing to Step 3 by the UNION within ten(10) <br /> calendar days shall be considered waived. <br /> Step 3. If appealed,the written grievance shall be presented by the UNION and <br /> discussed with the EMPLOYER-designated Step 3 Representative. The <br /> EMPLOYER-designated Representative shall give the UNION the <br /> EMPLOYER'S answer in writing within ten(10) calendar days after <br /> receipt of such Step 3 grievance. A grievance not resolved in Step 3 may <br /> be appealed to Step 4 within ten(10) calendar days following the <br /> EMPLOYER-designated Representative's final answer to Step 3. Any <br /> grievance not appealed in writing to Step 4 by the UNION within ten(10) <br /> calendar days shall be considered waived. <br /> Step 3.a. If the grievance is not resolved at Step 3 of the grievance procedure, the <br /> parties,by mutual agreement, may submit the matter to mediation with the <br /> 7 <br />