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<br /> <br /> <br /> <br />THE MORRIS LEATHERMAN COMPANY CITY OF MOUNDS VIEW <br />3128 Dean Court GARBAGE STUDY <br />Minneapolis, Minnesota 55416 REVISED 2.0 NOVEMBER 2015 <br /> <br /> <br /> <br />Hello, I'm __________ of the Morris Leatherman Company, a polling <br />firm located in Minneapolis. We've been retained by the City of <br />Mounds View to speak with a random sample of residents about the <br />garbage services. The survey is being taken because your city <br />representatives are interested in your opinions. I want to assure <br />you that all individual responses are held strictly confidential; <br />only summaries of the entire sample will be reported. (DO NOT <br />PAUSE) <br /> <br /> A. Does your household individually YES.............CONTINUE <br /> retain a garbage hauler? NO...THANK AND TERMINATE <br /> <br />1. Are there any problems related to garbage hauling services <br />which regularly occur in your neighborhood? (WAIT FOR <br />RESPONSE) What are they? <br /> <br /> ____________________________________________________________ <br /> <br /> ____________________________________________________________ <br /> <br /> <br />Thinking specifically about garbage hauling.... <br /> <br /> 2. How many years have you used your LESS THAN TWO YEARS.....1 <br /> current garbage hauler? THREE TO FIVE YEARS.....2 <br /> SIX TO TEN YEARS........3 <br /> 11 TO 20 YEARS..........4 <br /> OVER 20 YEARS...........5 <br /> DON'T KNOW/REFUSED......6 <br /> <br /> <br />Currently, residents are allowed to choose a garbage hauling <br />company licensed by the city. <br /> <br /> 3. How would you rate the service EXCELLENT...............1 <br /> provided by your garbage hauling GOOD....................2 <br /> company -- excellent, good, only ONLY FAIR...............3 <br /> fair, or poor? POOR....................4 <br /> DON'T KNOW/REFUSED......5 <br /> <br /> <br /> <br /> <br />EXHIBIT A