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2011 ANNUAL REPORT | DEPARTMENT OF PUBLIC WORKS <br />PAGE 2 <br />Neil Hiatt <br />Tracy Juell <br />Water Tower in Fall <br />Many of the PW employees have good longevity at the City <br />and all are very knowledgeable and skilled with their jobs. <br />The length of employment with the City of Mounds View for <br />full-time PW employees ranges from 2 months to 24.5 <br />years, with an average of 12.6 years. The average age is <br />46.9 years old. <br />Tracy Juell, Administrative Assistant, reached 20 years of <br />employment with the City in February. Tracy is highly <br />skilled with her job duties and is the key component with <br />department communications. She is often referred to as <br />“the plastic thingy holding the six-pack together.” <br /> <br />In early October, Public Works welcomed Neil Hiatt to the <br />Department. Neil was hired to refill a vacated maintenance <br />worker position in the sanitary sewer division, beating out <br />over 80 applicants. Neil is a graduate of St. Cloud Technical <br />College and is a certified water supply and wastewater <br />operator with over five years experience at three other <br />municipalities. Outside of work, Neil enjoys golfing, pheasant <br />hunting, and anything else outdoors. <br /> <br />Five new seasonal employees were also hired in 2011 to <br />replace positions vacated by 2010 seasonal workers that <br />found full-time work in a field of their college major or training. <br /> <br />Operation & Maintenance (O&M) <br />The O&M division is the “bread and butter” of Public Works. Many of the O&M activities are routine <br />and ever-present, but essential for the reliable delivery of services and conveniences that the public <br />takes for granted. Much of the workload is cyclic and season dependant, such as snow plowing, <br />mowing parks, water supply demand, and utility locates. While other non-routine responsibilities <br />include responding to emergencies such as storm damage, sewer back-ups, flooding, traffic control, <br />and water breaks. <br />2011 was another busy year for the O&M division, including <br />256 call back events totaling 524 hours, 80 overtime hours, <br />and 55 pre-shift hours. A heavier snowfall early in the year <br />required additional snow plowing, while a wet, warm summer <br />meant more turf maintenance. In addition, record keeping <br />standards, safety training, and equipment upgrades were <br />notable achievements. The following is a synopsis of other <br />notable achievements made in subdivisions of the O&M <br />division. <br />Drinking Water <br />There was 466.3 million gallons of raw ground water pumped <br />and treated during 2011. This was very close to the previous <br />year (473.6 million gallons) and well below the MnDNR <br />permitted volume of 594 million gallons. The lower volume <br />was likely due to a decrease in irrigation during the wet <br />summer months, which typically accounts for about one-third of <br />daily consumption during this time. In addition, there were 8 <br />water main breaks and 25 water service breaks repaired, 100 <br />service appointments, and over 1,250 Gopher State One Call <br />locates performed.