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<br /> •
<br /> FORUM. . , Alff Reliance Rea'
<br /> from page 8i etnoval.
<br /> proud t
<br /> It's been Dais experience that reengineering is
<br /> • "Opening up City Hail to the c:ompaitivc ' • •and reinventing government allows cities, the following lease
<br /> • process must he the fundamentafaspect of counties and states to provide more value- for first cit
<br /> • change,"said'Ind ianapolis'MaYer Stephen added services,cut«r stabilize costs,improve
<br /> • Goldsmith;who has embarked on'what has • service delivery,and.talk about value in
<br /> been Called one of the moat comprehensive . .important ways that can be measured. • '
<br /> competitiveness programs of any major city in Reengineering initiatives are also taking place Rid
<br /> •thc United States., :. • • throughout Minnesota.The city.of St Paul - __—
<br /> • . •• • Since takingoffice,In January 1992;•••.•• • has recnginc l its'planning'and economic'`'c.,' , E
<br /> ,Goldsmith has thrown opeh'a competitive development activities,and;is:impleinentin :. ..*;Patterson &,~Keough,.10,07.(
<br /> window on more than 50 government .: perfcxmance measurement techniques on a .•• j
<br /> ' and achieval Savings of more than$1-1- tit= ••pilot:basis:Tlic eityf-Mi�tneapoils-isalso : . C
<br /> •. ity$ . --– t-:;',:_,:'_:,=• -
<br /> lion.All this bas been'aceomplistied without using activity-based costing in its public ' ' " . •Hatailton.Capital°Stn.''3;3'
<br /> 'raising taxes.His goal isnot competition for works department. '..
<br /> •its own sake;but to'iinprove services by •. ' . . Governments,which Were created for the' • BAJO'Publishing, 2,592`.sf�
<br /> reducing the government monopoly. . '• . sole purpose of serving•peoplc,'need.to view . * Mintactonlcat Receivable S ac
<br /> in 1992,KPMG•Pcat*tarwick becanu+a '•their citizens•las customers and work•to •
<br /> ` consultant to Mayor Goldsmith and the city of respond to their priorities.As with monopo- o Metropolis, Inc., 118 sf.:
<br /> Indianapolis.Withtin'two years,we've helped lies,governments can lag in productivity,
<br /> dramatically reduce the city's costa while sig- innovation and quality of service. . ~"
<br /> •
<br /> nificantly improving service For example,the Similarly,government workcrs'havehis- Minn. .G•rain
<br /> .sewer billing function'went to ap outside firm, tonically been trapped in a system that dis= •, ��r •
<br /> ' saving Imre than$1.5 million a•ycar. courages initiative,ignores effrcicniy and' • • • Mediation Center for'Diispu
<br /> Window washing also went to a private firm: rewards big spenders.But when given an • •
<br /> But street repairs were awarded to govern- •opportunity to act competitively,employees • Communications Workers c
<br /> merit union employees who reconfigured their have shown they can perform as well or better.. • '
<br /> machine y to.reduce•the number of people. , than their private sector counterparts. _�
<br /> needed at a work site. '' ' . Governments that have taken the lead in [:Lk., Minnetonka•F.
<br /> Previously,in accordance with state and : reinventing themselves have•also shown that
<br /> local laws,governments basically budgeted • better governments help build abetter bush- . . ' • Bu els Real.F_sratc Group,, 1
<br /> for What was spent,.not fpr what was accom- ,less climate_More efficiently operating•god-• Buy •ers ,. •.
<br /> plished.•Budgeoi didrt'l'detail whit it cost to • ernments in'Minnesota will ptovide•business- ' •'Primeyest..Mortgage, 2,241
<br /> provide'actual:services such as filling a pot- , ' .es with greater value for their tax dollars and
<br /> • hole or changing a street fight bulb.Nobody 'held build a more desirable coriimunity,often. ,
<br /> even asked'those qualiona..And govet`nmcnt, without raising taxes.Citizens and business, •
<br /> •
<br /> like business,'can't truly bct:otne efficient,or . leaders alike should encourage rand support . • . W ild�vood Sh
<br /> ces
<br /> competitive,or outsource.Serviuntil it has government reinvention efforts.it's in all of •
<br /> a realistic understanding of what it actually' . our best interest to do so. • 11V'ildwood Chiropractic,2,E
<br /> costs to provide services, • '. •'
<br /> The Indianapolis government saved a min- ' Steve bible is a partner in KPMG's Minneapolis • Salon Design, 1,515 sf
<br /> imum of 25 percent every time it competed'a '.of f ce•end specializes in advising governments on
<br /> • • service,be that waste wales treatment or trash financial management and reengineering issues.'
<br /> algree
<br /> Letters .. ••
<br /> . • 13,500 at Colorado Springs
<br /> • .Inpatient treatment is far from being a thing of the past • • • 13,500 sf, Colorado Springs
<br /> To the editor: • ' never strictly a 28-day inpatient program;it • 13,500 sf, Colorado Springs
<br /> It's possible that the headline of your May was outpatient for some,and longer-term for .
<br /> • $9 article.—"Managed care renders inpatient others.Arid,in any case,the Minnesota 13,500 sf, St. Paul, MN
<br /> chert-dep treatment a thing of the past"— Model was never defined by length of stay • 1r �
<br /> was intended as hyperbole,•but my fear is that •' .but instead by a comprehensive range of ser- L.. , Other r
<br /> it was simply a gross exaggeration. • vices;all intended to,address the devastation Il
<br /> ' The article itself not bold,iii its asses- •the disease causes in the family,the cotnmu-
<br /> lammi
<br /> dons,claiming that inpatient treatment.is - nity and•the.workplacc., • "Cub Foods" Building sale, 8®
<br /> either largely,..a thing of the..pnst°'or just ' The article makes it sound as if outpatient
<br /> • no longer"th'c preferred mode of treatment,". 'programs are a recent phcuoinenon.•This is ' • Big'Wheel Rossi, 18,000 sf lc
<br /> depending on which paragraph you read,but 'not tate.Throughout the history of the field, in the Kline Volvo Building
<br /> because the article offers no statistics,it's dif- most people have received outpatient care.
<br /> ficult for the reader to decide just how valid ' The anicic also contends that treatment , • 7"he Cafe, Inc-, 17,492 sI lease
<br /> ,.....„,,:A.-,-.1,,:,...,i ffirutty n-w,snrinu root-
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