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Public Agency Management and Elected Officials benefit from a more interactive <br />relationship around issues and services of interest to the community.Citizens <br />contribute first-hand experience and up-to-the-minute information and can submit <br />photographs or notes to illustrate a concern and the software’s GIS integration adds <br />the issue location. <br />Automatic routing and seamless integration with Comcate’s industr y leading <br />eFeedback Manager cut costs by reducing staff time spent managing cases.Staff <br />members resolve issues faster with automated case assignment and reminders. <br />Management ensures better ser vice and resource planning with reports on case <br />management statistics.Elected Officials stay informed on issues of critical importance <br />to citizens. <br />The application can be easily downloaded from the Apple App Store,Android <br />Marketplace,or from the Public Agency’s website and the citizen interface will be <br />branded to look and feel like part of the Public Agency’s website. <br />Comcate Citizen Mobile Access: <br />•Citizens use their smartphones to point,click and submit feedback <br />•Photos and notes to illustrate issues can be submitted with case <br />•Location of issue is auto-assigned with GIS integration <br />•Case is automatically entered into City’s request management system <br />•Citizen can check on status of case from their smartphones <br />•City Council and City Management stays informed on issues <br />•Communication improves citizen satisfaction and engagement <br />More public agencies have <br />selected Comcate’s products <br />to improve customer service <br />and efficiency. <br />Contact Us <br />Comcate,Inc. <br />155 Montgomery Street,Suite 305 <br />San Francisco,CA 94104 <br />T:415.249.4904 <br />F:415.948.2162 <br />www.comcate.com <br />Comcate Citizen Mobile Access <br />The affordable and easy-to-use citizen software that lets Public Agencies build an <br />interactive relationship with citizens around issues of importance to the community. <br />Visit www.comcate.com for more information. <br />BIG NEWS! <br />“Comcate Citizen Mobile Access lets <br />citizens contribute their first-hand <br />experiences and feedback with up to the <br />minute information.It helps us stay <br />informed on and be responsive to their <br />needs.” <br />–Steve Garrison,Chief Information <br />Officer,City of Fairfield <br />“Comcate Citizen Mobile Access helps us <br />create a more interactive relationship <br />around those issues and services of interest <br />to the community.” <br />–Rick Kitson,Public Environmental <br />Affairs Director,City of Cupertino <br />Use your iPhone to help make your city a better place by quickly and easily <br />communicating with City Officials. <br />Create Request Describe Issue Map Issue View Status