Laserfiche WebLink
CITY OF MOUNDS VIEW | PUBLIC WORKS DEPARTMENT <br />4472 - SNOW PLOWING AND ICE CONTROL POLICY 7 <br />2. Periodically, the City may inform residents of policy provisions in an effort to communicate <br />objectives and responsibilities related to this policy. <br />D. Complaint Procedures <br />1. Complaints will be recorded on telephone logs and be investigated for substantiation by the <br />Public Works Supervisor. Valid complaints requiring remedial action will be prioritized by the <br />Public Works Supervisor and scheduled accordingly. Emergency complaints will be handled <br />in an expeditious manner as resources are available. <br />E. Deviation from Policy <br />1. The Public Works Supervisor may deviate from this policy when in his or her judgment it is in <br />the best interest of the City or is necessary because of budget needs or other unusual or <br />extenuating circumstances. <br />F. Review and Modification of Policy <br />1. This policy will be reviewed periodically to ascertain if its provisions are practical, timely, and <br />legal. Any review will consider comments and complaints since the last review and any other <br />factors affecting the policy or its implementation. <br />2. The Director of Public Works is authorized to make and implement modifications to the policy <br />after providing notification to the City Administrator. Proposed modifications that significantly <br />affect the policy’s scope of services, objectives, level of service, and/or budget in a negative <br />manner will be approved by the City Council prior to implementation. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />POLICY REVISION HISTORY <br />Rev. <br />No. <br />Res. <br />No. Date By Description <br />- Ord. <br />451 <br />12/27/1988 - New policy adopted as ordinance; add Chap. 901 to Municipal Code <br />1 8XXX 11/XX/2011 DeBar Major policy overhaul; delete Chap. 901 from Municipal Code <br /> <br />11/3/2011 2:38 PM <br />