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DRAFT <br />07-22-08 <br /> <br /> <br />312576v1 SJR- <br />163485 MU205210-435 <br />3 <br /> <br />C. Event Center Coordinator will market center within allotted budget provided by <br />the City. <br /> <br />D. The YMCA will manage the event set-up and clean-up. These hours will be <br />reimbursed by the City on an as-needed basis at an agreed-upon per-hour wage. <br /> <br /> <br />9 10. The YMCA and the City shall establish procedures to handle complaints regarding the <br />operation of the Center, the parks and the providing of recreation services which shall be <br />incorporated into this document as Exhibit VI___. The YMCA shall promptly furnish the <br />City with a copy of all written complaints it receives. The YMCA shall provide quality <br />customer service equal to or exceeding the level of service provided by the YMCA to its <br />customers as the Northwest Family YMCA in 1998 at its regular facilities. <br /> <br />10.11. Maintain the following public hours for the Center: <br /> September through May <br /> Monday through Friday 9 a.m. to 10 p.m. <br /> Saturday 8 a.m. to 9 p.m. <br /> Sunday 11 a.m. to 6 p.m. <br /> <br /> <br />June through August <br /> <br /> Monday through Friday 9 a.m. to 7 p.m. <br /> Saturday 9 a.m. to 5 p.m. <br /> Sunday closedClosed <br /> <br />The YMCA shall monitor and report the Center’s usage to the City. The hours of <br />operation canmay be modified upon mutual agreement between the YMCA and the City.