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POSITION DESCRIPTION <br /> <br />Position Title: Receptionist/Recycling Coordinator <br />Department: Administration <br />Accountable To: City Administrator <br />Status: Non-Exempt <br /> PRIMARY OBJECTIVE OF POSITION <br /> <br />Responsible for receiving and referring all inquiries to appropriate City personnel. <br />Performs other clerical duties including mail processing, cash receipting, word <br />processing and data entry, maintains office supplies, schedule room reservations and <br />assists with other Departments as needed. <br /> <br />SUPERVISION RECEIVED <br />Works under the guidance and direction of the City Administrator or designee. <br /> <br />SUPERVISION EXERCISED <br />None. <br /> <br />ESSENTIAL DUTIES AND RESPONSIBILITIES <br />• Receives and routes central switchboard calls. Answers incoming telephone <br />calls, directing them to the appropriate individual or department. Takes accurate <br />messages and refers them in a timely manner to ensure the caller receives a <br />prompt reply. <br />• Refers customers and residents to proper persons or department. Greets visitors <br />to the City offices and directs them to the individual or department able to <br />provide the most assistance. Provides prompt and business-like customer <br />service to maintain a favorable image of the City. <br />• Provides counter coverage and assists customers with various requests. <br />• Processes all outgoing and incoming mail. Promptly distributes mail to <br />appropriate department. Notifies intended receiver when an express letter or <br />package arrives. <br /> <br />• Performs word processing, including, but not limited to, forms, licenses and <br />general correspondence. Maintains up-to-date directory of telephone numbers <br />and addresses necessary for public information including Municipal Directory <br />and New Residents Packet. <br />• Maintains the lobby area and front counter area in a neat and orderly condition. <br />Prepares the Council Chambers for meetings and clean-up the following <br />morning. Removes all outdated notices, posters, etc. on a daily basis. <br />• Schedules City Hall room reservations. <br />• Performs cash receipting including collecting fees and issuing receipts for certain <br />licenses, permits and bills. <br />