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City of Mounds View 6-4-09 <br />Communications Plan <br /> <br /> <br /> <br />©2009 RISDALL MARKETING GROUP PAGE 3 OF 7 <br /> <br /> <br />Target Audiences & Key Messaging <br /> <br /> <br />Audience: Residents <br /> <br />There are 12,750 residents of the City of Mounds View. Our brand research study among residents <br />provided sufficient data for developing strategic insights about the City and for the creation of the brand <br />strategy. These results directly support our conclusions and recommendations for improving the image <br />of Mounds View. <br /> <br /> <br /> Key Messaging <br /> Communications should be effective at presenting the brand promise <br /> Promote the image of the City that encourages the residents to tout where they live. <br /> <br /> <br />Audience: Businesses <br /> <br />The many businesses in the City (and their many employees) are an important part of the <br />economic environment in Mounds View. It is important for the City to maintain connections to <br />and regular interactions with local business, big and small. This group would include the Twin <br />Cities North Chamber of Commerce and the Convention and Visitors Bureau, as well as the local <br />educational institutions. Collectively, this group shares a common goal of economic prosperity in <br />Mounds View. Open communications to businesses and to engage them in regular connections to <br />the City to establish familiar relations requires regular and planned efforts by the City. <br /> <br />Key Messaging <br />Promote the image of Mounds View as a good place to do business and continue to grow. <br /> <br /> <br />Audience: Redevelopment Professionals <br /> <br />In addition to the current businesses and merchants that represent Mounds View, there are <br />government agencies, brokers, developers, and outside businesses that could derive economic <br />benefit from locating their operations in Mounds View. These groups will often do their own <br />internal research to determine the economic feasibility of a new project. To justify this <br />investment, they like cities that work with professional city planners to help define their vision <br />and identify development opportunities, and determine what roll or help the city will provide. The <br />future vision of Mounds View needs to be far reaching (big thinking) and supported by a proactive <br />city council. <br /> <br />Key Messaging <br />Promote the image of Mounds View as easy to connect with and eager to see <br />redevelopment occur. <br /> <br /> <br /> <br /> <br /> <br />