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Grievances, as defined by Section 7.1 shall be resolved in conformance with the <br />following procedure: <br /> Step 1. An employee claiming a violation concerning the <br />interpretation or application of this AGREEMENT shall, within twenty- <br />one (21) calendar days after such alleged violation has occurred, present <br />such grievance to the employee’s supervisor as designated by the <br />EMPLOYER. The EMPLOYER-designated representative will discuss <br />and give an answer to such Step 1 grievance within ten (10) calendar days <br />after receipt. A grievance not resolved in Step 1 and appealed to Step 2 <br />shall be placed in writing setting forth the nature of the grievance, the facts <br />on which it is based, the provision or provisions of the AGREEMENT, <br />allegedly violated, the remedy requested, and shall be appealed to Step 2 <br />within ten (10) calendar days after the EMPLOYER-designated <br />representative’s final answer in Step 1. Any grievance not appealed in <br />writing to Step 2 by the UNION within ten (10) calendar days shall be <br />considered waived. <br /> <br /> Step 2 If appealed, the written grievance shall be presented by the <br />UNION and discussed with the EMPLOYER-designated Step 2 <br />Representative. The EMPLOYER-designated Step 2 Representative shall <br />give the UNION the EMPLOYER’S Step 2 answer in writing within ten <br />(10) calendar days after receipt of such Step 2 grievance. A grievance not <br />resolved in Step 2 may be appealed to Step 3 within ten (10) calendar days <br />following the EMPLOYER-designated Representatives final Step 2 <br />answer. Any grievance not appealed in writing to Step 3 by the UNION <br />within ten (10) calendar days shall be considered waived. <br /> <br /> Step 3 If appealed, the written grievance shall be presented by the <br />UNION and discussed with the EMPLOYER-designated Step 3 <br />Representative. The EMPLOYER-designated representative shall give the <br />UNION the EMPLOYER’S answer in writing within ten (10) calendar <br />days after receipt of such Step 3 grievance. A grievance not resolved in <br />Step 3 may be appealed to Step 4 within ten (10) calendar days following <br />the EMPLOYER-designated representative’s final answer to Step 3. Any <br />grievance not appealed in writing to Step 4 by the UNION within ten (10) <br />calendar days shall be considered waived. <br /> <br /> Step 3a. If the grievance is not resolved at Step 3 of the grievance <br />procedure, the parties, by mutual agreement, may submit the matter to <br />mediation with the Bureau of Mediation Services. Submitting the <br />grievance to mediation preserves timeliness for Step 4 of the grievance <br />procedure. Any grievance not appealed in writing to Step 4 by the Union <br />within ten (10) calendar days of mediation shall be considered waived. <br /> <br /> Step 4 A grievance unresolved in Step 3 and appealed to Step 4 by <br />the UNION shall be submitted to arbitration subject to the provisions of