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North Suburban Communications Commission - Viewership Survey - September 2011 <br />How often do you use Comcast's on-screen <br />program, guide to decide what to watch? <br />Number <br />Percent <br />Never <br />107 <br />26.8% <br />Occasionally <br />124 <br />31.0% <br />Frequently <br />86 <br />21.5% <br />Always <br />76 <br />19.0% <br />Don't Know <br />7 <br />1.8% <br />Total <br />400 <br />100.0% <br />Missing Cases = 0 <br />Response Percent = 100.0 % <br />How satisfied are you with the Comcast cable <br />TV service? Are you very satisfied, somewhat <br />satisfied, neutral, somewhat dissatisfied, or <br />very dissatisfied? Number Percent <br />Very satisfied 117 29.3% <br />Somewhat satisfied 175 43.8% <br />Neutral <br />Somewhat dissatisfied <br />Very dissatisfied <br />Total <br />Missing Cases = 0 <br />Response Percent = 100.0 % <br />Group W Communications, LLC <br />55 <br />13.8% <br />38 <br />9.5% <br />15 <br />3.8% <br />400 <br />100.0% <br />