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Hello, My name is I'm calling on behalf of the North Suburban Communications <br />Commission and C -T -V North Suburbs. We are conducting a survey about cable TV service in the North <br />Suburbs for the cities of Arden Hills, Falcon Heights, Lauderdale, Little Canada, Mounds View, New <br />Brighton, North Oaks, Roseville, St. Anthony and Shoreview. This will only take a few minutes, and I'm not <br />selling anything. <br />May I please speak to the [female/male] head of your household? <br />(RE -READ THE FIRST PARAGRAPH IF DIFFERENT PERSON COMES TO PHONE, THEN CONTINUE.) <br />(IF NO: Is there a convenient time for me to call back? <br />1. First, do you live in any of the following cities: Arden Hills, Falcon Heights, Lauderdale, Little Canada, <br />Mounds View, New Brighton, North Oaks, Roseville, St. Anthony or Shoreview? <br />YES _ NO [IF "NO", TERMINATE INTERVIEW] <br />2. Do you currently subscribe to the cable TV service provided by Comcast? [MAY NEED TO CONFIRM <br />THAT RESPONDENT SUBSCRIBES TO CABLE TV, NOT ONLY (OR IN ADDITION TO) INTERNET <br />AND/OR TELEPHONE SERVICE FROM COMCAST] <br />YES <br />NO / DON'T KNOW -- IF "NO / DON'T KNOW", SAY THIS TO RESPONDENT: <br />"You are invited to participate in an on-line survey about cable TV service and related matters, <br />at this website: C – T - V - one -five - dot- O - R- G. <br />Thank you." [TERMINATE INTERVIEW] <br />3. How long have you been a Comcast cable TV subscriber in your city? <br />LESS THAN 1 YEAR BETWEEN 1 AND 5 YEARS <br />BETWEEN 5 AND 10 YEARS OVER 10 YEARS <br />4. Do you pay extra to receive Comcast's package of high definition channels? <br />YES NO DON'T KNOW <br />5. Do you subscribe to Comcast's internet or telephone service, in addition to their cable TV service? <br />_ NO _ YES (BOTH) —YES (INTERNET) —YES (TELEPHONE) _ DON'T KNOW <br />6. Information about cable TV programming is available from a variety of different sources. Which one <br />source of information do you use most often to find information about programming on cable TV <br />channels? [DO NOT READ. CHECK ONE]. <br />TV SECTION OF NEWSPAPER <br />"TV GUIDE" MAGAZINE <br />COMCAST'S ON-SCREEN PROGRAM GUIDE <br />COMCAST'S "CHANNEL GUIDE" MAGAZINE <br />THE INTERNET <br />CHANNEL SURFING <br />OTHER: <br />DON'T KNOW <br />1 <br />