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Why do we need to archive?‣Our social media is creating public records. <br />“With the public records law in <br />Massachusetts, it is critical to capture all of <br />the records produced by social media. You <br />are protecting your community, your <br />employees and complying with the law.” <br />NICHOL FIGUEIREDO <br />Public Information Records <br />Access Officer & Webmaster <br />Framingham, MA <br />Open records laws maintain that <br />we need to be able to produce <br />social media records—both from <br />our own content, and from <br />content our constituents <br />create—in response to records <br />requests. <br />‣If we do not preserve our social media records, we are <br />potentially out of compliance with state records <br />regulations. <br />‣Beyond public records responsibilities, we will increasingly need <br />to produce records for a variety of other types of requests. <br />Social media is a mission- <br />critical part of our <br />communication strategy, and <br />our constituents are creating, <br />editing, and deleting records <br />on a daily basis. <br />Requests from internal <br />stakeholders E-discovery requests