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<br />8. Disaster Recovery <br />CEE shall take all commercially reasonable precautions to mitigate the risks to information <br />regarding the Client Loans in connection with disruptions to business operations due to fire, <br />flood, storm, epidemic illness, equipment failure, sabotage, terrorism, natural disaster, disaster <br />caused by humans, or electronic data system failures. CEE shall also be responsible for installing <br />commercially-reasonable data security protocols in order to protect all information related to this <br />Agreement from potential data breach or other cybercrime. <br /> <br />CEE shall keep duplicate records of all electronic information in its possession or control <br />pertaining to Client Loans and shall store at least one copy of such duplicate records in a site <br />remote from its main offices in the following manner: <br /> <br />(1) Full backups of daily files for 7 consecutive days (weekly backup); <br />(2) Full weekly backups rolled into monthly backups; <br />(3) Monthly backups rolled into yearly files and kept for 7 years from the date <br />loan is paid off; <br />(4) Full daily backups of Cloud Data; <br />(5) Daily Cloud backups rolled up into Monthly files and moved out of the <br />Cloud into magnetic storage after 30 days; <br />(6) In the event of a natural disaster or catastrophic failure of CEE’s electronic <br />data system, CEE shall have a period not to exceed 45 days from the date of <br />such catastrophe to recover or reconstruct such lost data necessary for <br />compliance with its disaster recovery obligations. <br />*The Cloud Provider's policy is subject to change. CEE will notify Client of any <br />material changes in the event that they affect the security of the loan information. <br />9. Equal Opportunity Employment <br />CEE shall comply with all applicable provisions of the Equal Credit Opportunity Act (15 U.S.C. <br />§ 1691 et seq.). CEE is an equal opportunity employer and will not discriminate against any <br />person on the basis of race, color, creed, religion, sex, national origin, age, disability, marital <br />status, sexual orientation, status with regards to public assistance, or any other characteristic <br />protected by law. <br /> <br />10. Compliance <br />Vendors. From time to time, CEE may engage vendors to perform certain tasks that may be <br />included in CEE’s performance of the Services. CEE shall follow commercially-reasonable <br />practices designed to ensure that any Services performed by vendors are in compliance with the <br />Applicable Requirements and this Agreement. <br /> <br />Policies and Procedures. CEE will maintain and follow written internal policies and procedures <br />related to the Applicable Requirements in connection with providing services to Client, including <br />without limitation, policies and procedures for internal quality control, employee hiring and <br />training, and other methods that ensure compliance. <br /> <br />4 <br />Mounds View Loan Servicing Contract #3084 <br />621273v5MU205-13 <br /> <br />