Agenda Packets - 2021/01/25 - Laserfiche WebLink

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4. GENERAL and Administrative PROVISIONS A. Documentation and Record -Keeping The City will document snow plowing and ice control operations as described in this policy, including snow removal logs, priority route changes, property damage reports, general complaints, and policy comments. 2. Records will be retained by the City in accordance with the records retention policy. B. Employee Safety and Training 1. Snow and ice control operations will be conducted only when weather conditions do not endanger the safety of snowplow operators and equipment. Factors that may delay snow plowing and ice control operations include severe cold, significant winds, and limited visibility. 2. The City will provide training to employees responsible for snow plowing and ice control operations. Training of some employees may include education necessary to earn and maintain appropriate certifications or licenses for these operations. Training will also address standard operating procedures, proper use of equipment, emergency response, and other topics required by State and Federal regulatory agencies. C. Public Safety and Communication 1. This policy does not relieve operators of private vehicles, pedestrians, bicyclists, property owners, residents, and all others that may be using public streets, trails, sidewalks and parking lots of their responsibility to act in a reasonable, prudent, and cautious manner, given the prevailing pavement conditions. 2. Periodically, the City may inform residents of policy provisions in an effort to communicate objectives and responsibilities related to this policy. D. Complaint Procedures 1. Complaints will be recorded on telephone logs and be investigated for substantiation by the Public Works SupeFviser Superintendent. Valid complaints requiring remedial action will be prioritized by the Public WorksSupew+sef Superintendent and scheduled accordingly. Emergency complaints will be handled in an expeditious manner as resources are available. E. Deviation from Policy 1. The Public Works Supervise Superintendent may deviate from this policy when in his or her judgment it is in the best interest of the City or is necessary because of budget needs or other unusual or extenuating circumstances. F. Review and Modification of Policy 1. This policy will be reviewed periodically to ascertain if its provisions are practical, timely, and legal. Any review will consider comments and complaints since the last review and any other factors affecting the policy or its implementation. 2. The Director of Public Works is authorized to make and implement modifications to the policy after providing notification to the City Administrator. Proposed modifications that significantly affect the policy's scope of services, purpose, application, and/or budget in a negative manner will be approved by the City Council prior to implementation.