Agenda Packets - 2021/11/08 - Laserfiche WebLink

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Mounds View City Council October 25, 2021 Regular Meeting Page 8 1 Civic Rec offers tremendous support to its customers. The financial impact and other advantages 2 of the program was further discussed with the Council. 3 4 Mayor Mueller asked if the 18 hours of training was for one person or multiple staff members. Mr. 5 Scott noted this was for multiple employees over Zoom. 6 7 Council Member Meehlhause stated based on staff s report there was a need for a new software 8 program for the Parks and Recreation team. He supported the City purchasing the program that 9 they recommend. He questioned if Andy had spoken to the Parks and Recreation Director Jennifer 10 Fink at New Brighton regarding Civic Plus. Parks and Recreation Supervisor Andy Thomas stated 11 he had not spoken to Ms. Fink, but had spoken to Maria, one of the coordinators at New Brighton 12 along with other staff members throughout the metro area. 13 14 Mayor Mueller inquired if this program would allow for cancellations messages to be sent. Parks 15 and Recreation Supervisor Andy Thomas explained this program had a better system for 16 communication. He noted the current system would require staff to copy and paste email addresses 17 or to make personal phone calls. 18 19 Public Works/Parks and Recreation Director Peterson reported the reason he was bringing this 20 item forward was to have the purchase included in the 2022 budget. He explained he would like 21 to have a proposal signed with Civic Plus in order to allow them to begin building a software 22 program that is ready in January with the understanding the City would not be billed until 2022. 23 24 Finance Director Beer asked if there would be a 5% increase each year for the Civic Plus contract. 25 Mr. Scott stated this was the case. 26 27 Finance Director Beer questioned if there would be a 3% charge per transaction for credit card 28 purchases. Mr. Scott indicated this would be integrated into the programming. 29 30 Finance Director Beer inquired if this fee could be charged back to the customer. Mr. Scott reported 31 this could be done. 32 33 Parks and Recreation Supervisor Andy Thomas discussed the amount of money that would be 34 saved in the long run for migrating to the new software program. 35 36 MOTION/SECOND: Meehlhause/Hull. To Direct Staff to Move Forward with the Purchase of 37 the Civic Plus Civic Rec Software Program with Payment Due in January 2022. 38 39 Council Member Bergeron stated he supported the purchase of this new program because it would 40 help the City provide better customer service for its residents. 41 42 Mayor Mueller thanked Andy for looking into the needs of the Community Center and for finding 43 a way to make his team more efficient. 44 45 Ayes — 5 Nays — 0 Motion carried. 46