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utility bill for the residents during their vacation time frame and also contact Waste Management to let them know that the service was temporarily stopped. Then when the resident returned to the City, the utility bill had to be adjusted again and Waste Management contacted again to inform them to resume collection service at that resident's home. This is an example of the labor intensive details the City had to deal with in order to meet the resident's needs. In the respondent's own neighborhood (not in Shakopee) the Home Owner's Association tried to organize collection within the neighborhood. People got involved because they didn't like having garbage cans out on the street everyday of the week. The Association contacted haulers and asked for prices. They could not sign a contract because they are only an association. The Association shared the prices with the neighborhood using flyers and encouraged people to go with the same hauler. He estimated that 80% of the neighborhood had the same hauler after this attempt. In Savage, some ideas they are considering include creating zones in the City and accepting bids for the different areas. Another option they are considering is creating zones in the City that require collection to be on a certain day. Then haulers who work in the specific zones are required to collect on the designated day. You may still have three or four garbage trucks collecting in one neighborhood but it would all be on the same day. This type of zoning might provoke neighborhoods to start some organizing on their own (residents may take notice of all the different garbage companies on their street). Open MSW/Organized Recycling Anoka The City's Waste Reduction and Recycling Board (WRRB) maintains the residential recycling program. We present information to the City Council as needed and they are always interested in projects that help increase recycling tonnages and keep the City clean. In the past we have discussed organized vs. open hauling systems with the City Council as it relates to the service of haulers, noise, safety, and street maintenance. Together we determined to maintain an organized recycling system, but provide an open garbage hauling system. Crystal • The City established an organized recycling collection system in 1989 in accordance with Hennepin County Ordinance #13. The City also conducted an organized waste collection study in 1995 and decided not to organize. A copy of this study was requested but not received. Maple Grove • We have had meetings discussing the option of going organized in the past. Waste haulers were opposed. Garbage collection is restricted to two days (Monday and Tuesday) throughout the City. Recycling is required to be collected on the same day as garbage is collected. Minnetonka X:\MS\IE\2008\08M081\l0000 reports\Final Appendices\Appendix E -Participant Comments -Municipal, In-depth and Billing.doc