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Moillvns ViEw JOB DESCRIPTION Job Title: Grade: Supervisor Title Department: FLSA Status: Date Reviewed; Utility Billing Technician S Finance Director Finance Non-exempt 10/ 06/24/2024 Minimum Qualifications of Education and Experience: ➢ High School Diploma or GED. ➢ Two (2) years of bookkeeping experience. Nature of Work: This position is responsible for preparing quarterly utility billings, processing utility payments, and maintaining the utility billing system. Communicates with: Internally —Department heads and Directors. Externally — Customers and general public. Supervision: None Essential Work Functions: • Updates new rates/services on utility billing system. • Prepares quarterly billing by scheduling water readings and reviews water read audit report for abnormal or zero consumption. Reviews calculated billing data to ensure accuracy. Prints, stuffs, and mails quarterly bills. • Receipts and posts utility payments and bank deposits. Prepares ACH file for auto pay accounts. • Posts late fees and mails late notices. • Responds to inquiries regarding utility services, fees and ownership processes; and directs customers to other departments as needed. • Prepares final billing for home/business ownership changes when final payment is received. Ensures new resident/business owner accounts are set up accurately. • Sets up utility accounts on new developments (multi-family/residential/business). • Prepares a certified property tax list on delinquent accounts which includes sending letters to account owner. Submits delinquent file to county to apply towards property taxes for the following year. • Provides utility rates/water consumption information for utility surveys. • Updates accounts with new water meter information received from Public Works. • Assists Public Works with meter reading issues. • Provides support to accounts payable function as needed. Other Work Functions (Illustrative Only): Performs related work as required. Knowledge, Skills, and Abilities Required: • Skill in operating office tools and equipment. • Ability to recognize, trace, and correct errors.