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TABLE OF CONTENTS <br /> Definitionsand Abbreviations..............................................................................................................................1 <br /> 1 Effective Date and Term of Contract.......................................................................................7 <br /> 2 Scope of Services.......................................................................................................................7 <br /> 2.1 Trash Collection Services.......................................................................................................................7 <br /> 2.2 Recyclables Collection Services.............................................................................................................9 <br /> 2.3 Yard Waste Collection Services...........................................................................................................10 <br /> 2.4 Bulky Waste and Electronic Waste Collection Services.......................................................................12 <br /> 2.5 Organics Collection Services................................................................................................................12 <br /> 2.7 Assessment Procedure..........................................................................................................................15 <br /> 2.8 Public Education Services.....................................................................................................................15 <br /> 2.9 Customer Service and Communication.................................................................................................16 <br /> 2.10 Cart Ownership,Management,Handling,and Specifications.............................................................17 <br /> 2.11 General Obligations............................................................................................................................19 <br /> 2.12 Collection Equipment and Other Assets.............................................................................................20 <br /> 2.13 Hauler Employees...............................................................................................................................21 <br /> 2.14 Hours and Days of Operation.............................................................................................................21 <br /> 2.15 City-Established Collection Days.......................................................................................................21 <br /> 2.16 Holidays..............................................................................................................................................22 <br /> 2.17 Extended Leave and Suspended Collections(or"Snowbird"Policy).................................................22 <br /> 2.18 Spills...................................................................................................................................................22 <br /> 2.19 Special Event Collections...................................................................................................................22 <br /> 2.20 Collections from City Buildings and Parks.........................................................................................22 <br /> 3 Hauler Reporting Requirements.................................................................................................22 <br /> 4 Taxes,Licenses and Permits.........................................................................................................26 <br /> 5 Independent Contractor Status,Personnel,and Subcontractors.................................................26 <br /> 6 Title to Solid Waste.......................................................................................................................27 <br /> 7 Assignment and Subcontractors...................................................................................................27 <br /> 8 Rights of Use.................................................................................................................................27 <br /> 9 Performance and Payment Bonds................................................................................................27 <br /> 10 Indemnification and Liability.......................................................................................................28 <br /> 11 Insurance Requirements...............................................................................................................28 <br /> 12 Default,Termination,and Mediation..........................................................................................30 <br /> MU210\313\963095.v4 i <br />