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Agenda Packets - 2024/12/09
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Agenda Packets - 2024/12/09
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Last modified
1/28/2025 4:51:37 PM
Creation date
12/17/2024 3:48:16 PM
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MV Commission Documents
Commission Name
City Council
Commission Doc Type
Agenda Packets
MEETINGDATE
12/9/2024
Supplemental fields
City Council Document Type
Packets
Date
12/9/2024
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070ROLA SOLUTIONS <br /> QUOTE-2) 82 MV C (18) <br /> Standard <br /> • Conduct end user training in accordance with the Project Schedule. <br /> Motorola Deliverables <br /> • Electronic versions of User Guides and training materials. <br /> • Attendance Rosters. <br /> • Technical Training Catalog. <br /> FUNCTIONAL VALIDATION AND PROJECT CLOSURE <br /> The objective of Functional Validation is to demonstrate the features and functions of the system in the <br /> Customer's provisioned environment. The functional demonstration may not exercise all functions of the <br /> system, if identified as not being applicable to the Customer's operations or for which the system has not <br /> been provisioned. The functional demonstration is a critical activity that must occur following the <br /> completion of provisioning. <br /> Motorola Responsibilities <br /> • Conduct a power on functional demonstration of the installed system per the deployment checklist <br /> • Manage to resolution any documented punch list items noted on the deployment checklist. <br /> • Provide trip report outlining all activities completed during the installation as well as outstanding follow <br /> up items <br /> • Provide an overview of the support process and how to request support. <br /> • Walk through support resources, web ticket entry and escalation procedures. <br /> • Provide a customer survey upon closure of the project. <br /> Customer Responsibilities <br /> • Witness the functional demonstration and acknowledge its completion via signature on the deployment <br /> checklist. <br /> • Participate in prioritizing the punch list. <br /> • Coordinate and manage Customer action as noted in the punch list. <br /> • Provide signatory approval on the deployment checklist providing Motorola with final acceptance. <br /> • Complete Customer Survey. <br /> Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola(the <br /> Underlying Agreement"")that authorizes Customer to purchase equipment and/or services or license software(collectively""Products"").If no Underlying Agreement exists between <br /> Motorola and Customer,then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. <br /> Page 18 <br />
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