Agenda Packets - 1986/02/18 - Laserfiche WebLink

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Mom` JC61NCe s.ttr Ji,d i,. i -A �^ 10939 phuaJeiph,a Road I , 209 whoa Marsh Maryland 21162, U S A letepnone 1301 i 33` 28, Tete. n 7688 ., •r u r sw February 7, 14m, Mr. Harry Long Havden-Nurphy Lyu1N .at Comi.an� 9301 F. Bloomington Freeway Bloomington, MN 55,_0 Dear Mr. Long: RE: City of Moundvi.w It has been breraght to my attention that some question exists concerning the commitment of JCB to the North American market. Let me take chi. oppertuulty to assure you and your prospecrive customers that JCB i, to North America to stay. Our current B Series product is evidence .•t that zommiitment for It is a machine solely de- signed for distribution in North America. The enclosed literotur, highlicilts onr product support programs. As you can see, we at JCB set very high standards for ourselves and our distributors. fa order to maintain those stanuards, .JC8 has recentl, added a :hard parts distriburton tacillty In Riverside, CA. This facility, along with our Vbity Marsh and Burlington operations, enable JCL to consistently proeld, optimum iactory .rapport to our dealers and ulti- mately to the customer. In addition to .he opening of our new facility, expansion of our headquartets in Whit. Marsh is currently uederwav with plans for further expansion in the future. Midis expansion is required for additonal personnel needed to maintain the JCB product support standards. In summery, he isaured that the current JCB product support pro- grams and operation expansions solidly illustrate the JCB constituent to North America. 1„, are very confident that our commitment, along with our utrong distributor, like Hayden -Murphy, will place JCB as the market leader in Nornn Ameri,:a. Respectfully, JC Inc. Spbart Y. Lesher District Service Man. ter cc: ferry Doolev MICha+l 141. i,.