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4 <br />RESOLUTION NO. 2488 <br />CITY OF MOUNDS VIEW <br />COUNTY OF RAMSEY <br />STATE OF MINNESOTA <br />RESOLUTION ACCEPTING RECOMMENDATIONS OF CUSTOMER <br />RELATIONS TASK FORCE AND COMMENDING MEMBERS <br />WHEREAS, the Customer Relations Task Force made up of <br />employees from each of the City's Departments was appointed <br />in November of 1988; and <br />WHEREAS, the charge of the Task Force was to develop <br />a list of recommendations and standards for improving the <br />customer relations skills of City employees; and <br />WHEREAS, the members of the T.ac% Force were; <br />Jack, Chambers, Police Department <br />Bill Hanson, Public Works Department <br />Kitty Hickok, Finance Department <br />Sharie Linke, Parks, Recreation & Forestry Dept. <br />Pat Michna, Police Department <br />Michele Severson, Administration Department <br />Jim Tobias, Building Department; and <br />WHEREAS, the Task Force submitted eight recommenda- <br />tions for implementation with seven addressing changes in <br />operational procedures and one recommending physical modifi- <br />cations to the City Hall building; and <br />WHEREAS, the Mounds View City Council has reviewed <br />the report of the Task Force which is attached hereto and <br />made a part hereof. <br />NOW, THEREFORE, BE IT RESOLVED that the City Council <br />of the City of Mounds View accepts the report of the <br />Customer Relations Task Force and commends its members for <br />their outstanding service. <br />BE IT FURTHER RESOLVED that the Clerk -Administrator <br />is directed to implement recommendations 1 thru 7 in <br />whatever manner is appropriate and to submit a cost analysis <br />for implementation of recommendation number 8 for further <br />consideration by the City Council - <br />Adopted this 22nd day of May, 1989. <br />ATTEST: <br />Mayor <br />(SEAL) <br />Clerk -Administrator <br />