Agenda Packets - 1987/12/14 - Laserfiche WebLink

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Questions still to bA resolved are: What type of survey is the City interest in? The original intent was for the survey to be conducted by phone which generally attains a higher response rate. But the Minnesota Social Research Center is in L:,e process of conducting a mail survey for the City of White Bear Lake which received a 71% response rate. This survey was a random sample, within 4% degrae of accuracy and developed a large enough sample to analyze the data both by City ward and total City. The benefits to a mail survey in general is the cost which is usually cheaper than either a phone survey or door to door survey. The firm of Anderson, Neibuhr Associates, conducted both a phone and mail survey. Residents of the community ^f St. Louis Park received a mail survey whila a phone survey was used to interview the local businesses. -c ;nfnrmation would the City like to be While the actual questions to be included in the survey will be decitled later, it •.-iould be good to have a general idea of the types of questions the City wants tc ask its residents. Are we only interested in the home owners of the community or do we wish to survey the renters and businesses located in Mounds View? Do we want to ask all three groups — homeowners, renters and businesses, the same questions? Some communities tried to discern what were the strengths and weaknesses in providing and distributing City services. Other cities concentrated on the possible expansion of services dependent upon the residents willingness to pay. Still other surveys targeted a few key issues that had arisen within the community. A generalized idea of the scope of the survey will be needed to accurately portray the city's needs when developing the RFP. Based upon comments received by 6he City Council at the November 16 agenda session, Staff proposes to develop an RFP to send out to listed companies. RJH/bac