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civicplus.com 22 <br />Guardian Hosting & Security <br />In today’s digital era, local governments require a hosting solution that not only meets their needs but exceeds their <br />expectations. Our Enterprise Level Hosting Solution is designed with local governments in mind, offering unparalleled <br />DDoS protection to safeguard your digital infrastructure from the most aggressive cyber threats. With our state-of- <br />the-art security measures, you can ensure the continuity of critical services, even in the face of sophisticated attacks. <br />Moreover, we understand the importance of building resident trust through consistent and reliable service availability. <br />That’s why we guarantee a high availability of **99.9% uptime**, ensuring your services are accessible when your <br />residents need them the most. This commitment to uptime translates to less than 8.76 hours of potential downtime <br />annually, demonstrating our dedication to maintaining your operations without interruption. <br />Data Center <br />• Redundant Power Supply <br />• Uninterruptible Power Supply (UPS) Systems <br />• Enhanced Cooling Infrastructure <br />• Diesel Engine Generators <br />• Energy Storage <br />• Redundant HVAC Systems <br />• N+1 Redundancy <br />• Fully Redundant Network <br />• System Monitoring − 24/7/365 <br />Security <br />• Web Application Firewall (WAF ) Protects Against SQL Injection, Cross-Site Scripting, & <br />Other Threats <br />• OWASP Modsecurity Core Rule Set Guards Against OWASP Top 10 Vulnerabilities <br />• Server Management Services Ensure Smooth Operation & Optimal Performance <br />• Regular Software Updates & Security Patches <br />• Antivirus Management & Updates Protect Against Malware <br />• Continuous System Monitoring for Health & Performance <br />Performance <br />• Regional Content Delivery Network (CDN) Distributes Cached Content to Minimize Latency <br />& Enhance Reliability <br />• Server-Side Caching with Regional CDN Improves Page Load Times & Content Delivery <br />• Unparalleled Browsing Experience for Users on Your Website or Application <br />Hosting <br />• Enhanced Security and Compliance <br />• CMS software updates <br />• Server management & monitoring <br />• Multi-tiered software architecture <br />• Server software updates & security patches <br />• Database server updates & security patches <br />• Antivirus management & updates <br />• Server-class hardware from nationally <br />recognized provider <br />• Redundant firewall solutions <br />• High performance SAN with N+2 <br />reliability <br />Disaster <br />Recovery <br />• Emergency After-Hours Support, Live Agent (24/7) <br />• Online Status Monitor by Data Center <br />• 8-Hour Guaranteed Recovery Time Objective (RTO) <br />• 24-Hour Guaranteed Recovery Point Objective (RPO) <br />• Pre-Emptive Monitoring for Disaster Situations <br />• Multiple, Geographically Diverse Data Centers <br />DDoS Protection <br />& Mitigation <br />• Cloudflare’s Reverse Proxy to Protect Your Network <br />• Access to Advanced Tools that Defend Against DDoS Attacks <br />• Utilize Cloudflare’s Massive Network Capacity of 30 Tbps <br />• A Skilled Team is Always Ready, 24/7, to Stop Any Attacks on Your Digital Assets