Resolution 10142 - 2025/08/25 - Laserfiche WebLink

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Page 2 Human Resource Assistant/Deputy City Clerk Communications • Greet visitors at City Hall and answer questions or direct to staff member/department able to assist with customers' request, while providing excellent customer service and maintaining a favorable image of the City. • Provides posts and graphics on City Hall's electronic bulletin board. • Assists with the maintenance of the City website; updating the site with requested information and removing outdated information as needed, plus updating the City calendar of events. • Prepares/distributes communications from the city including city newsletter, Mounds View Matters, flyers, mailings, etc. • Post information to the City Facebook account. • Assist in scheduling cablecast meetings and providing cablecast coverage of up to four (4) meetings/month. Other Work Functions (Illustrative Only): • Performs related work as required. Knowledge, Skills, and Abilities Required: • Ability to maintain confidential and sensitive information. • Must have a strong customer service approach. • Performs word processing, including, but not limited to forms, fillable PDFs, licenses and general correspondence. • Proficient with Microsoft Office Products, Zoom, Canva for graphics, Neogov, Laserfiche, and Adobe. • Willing to become a Notary Public within six (6) months of employment. • Ability to establish and maintain effective working relationships with staff, supervisors, City officials, vendors, contractors, participants, and public; ability to work as a team member. • Ability to work as a team member. • Demonstrate initiative and excellent problem -solving skills. • Ability to effectively meet and deal with the public; ability to communicate effectively both verbally and in writing. • Ability to handle stressful situations and manage projects, coordinate timelines, and handle multiple priorities. • Ability to update websites, create graphics, and produce social media content. • Demonstrates a high level of attention to detail and have exceptional proofreading skills. • Ability to type 50+ WPM and skilled in proper grammar, sentence structure, paragraphing, punctuation, and spelling. • Flexible and able to work under changing priorities and peak workloads and have the ability to multitask and deal with interruptions. • Previous cablecasting experience helpful, however not required, but must be willing to learn. • Willing to work evenings to cablecast meetings. • Certified Municipal Clerk (CIVIC or MMC) or willing to enroll in the Clerk's Institute program. Persons with disabilities: the above is a general listing of job duties. Essential and non -essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non -essential job duties.