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10 <br />81. During the past year, have you YES......................1 <br /> contacted Mounds View City Hall? NO.......................2 <br />DON'T KNOW/REFUSED.......3 <br /> IF "YES," ASK: <br />82. On your last telephone call POLICE DEPARTMENT.......01 <br />or visit, which Department FIRE DEPARTMENT.........02 <br />did you contact -- the Police PUBLIC WORKS............03 <br />Department, Fire Department, COMMUNITY CENTER........04 <br />Public Works, Community Cen- HOUSING OFFICE..........05 <br />ter, Housing office, Park and PARKS AND REC...........06 <br />Recreation, Building Inspec- BUILDING INSPECT........07 <br />tions, Engineering, Planning, ENGINEERING.............08 <br />Administration, the Asses- PLANNING................09 <br />sor's Office, the Finance ADMINISTRATION..........10 <br />Department, or the General ASSESSOR'S OFFICE.......11 <br />Information Desk reception- FINANCE DEPT............12 <br />ist?GENERAL INFORMATION.....13 <br />DON'T KNOW/REFUSED......14 <br /> Thinking about your last contact with the City, for each of <br /> the following characteristics, please rate the service as <br /> excellent, good, only fair, or poor.... <br />EXC GOO FAI POO DKR <br />83. Waiting time for the reception- <br /> ist to help you?1 2 3 4 5 <br />84. Courtesy of city staff?1 2 3 4 5 <br />85. Ease of obtaining the service <br />you needed?1 2 3 4 5 <br />Moving on...... <br />86. What is your principal source of information about Mounds <br />View City Government and its activities? <br />____________________________________________________________ <br />____________________________________________________________