HomeMy WebLinkAboutAgenda Packets - 2000/01/03 (2)M:\MasterFiles\1999 thru 2010\2000\City Council\Work Session Packets\01-03-00\Agenda.doc
CITY OF MOUNDS VIEW
WORK SESSION
AGENDA
January 3, 2000
6:00 p.m.
Items Discussed
Per Consensus
_______ 1. Presentation and review of the City’s Risk Management Program
Mike Ulrich
_______ 2. Survey to Rank Priority Use of Ramsey County CDBG/HOME Funds for FY2000
Jim Ericson
_______ 3. Notice of All City Board City Council Appreciation Dinner Meeting
Chuck Whiting
_______ 4. Review of Council Members Internet Access, Set Up Laptop Use Meeting
Chuck Whiting
_______ 5. Review of Wetland Buffer Permit Request for 2551 Ridge Lane
Jim Ericson
_______ 6. Set Up Meeting Time for TIF Policy Review with EDC
Chuck Whiting
_______ 7. Discussion of City Authorization of TOLD Development Co. to Proceed With
the Preparation of a PUD Application That Would Include the City Remnant
Parcel
Rick Jopke
_______ 8. Continued Discussion of Assessment Policy Revisions
Mike Ulrich
_______ 9. Review of Engineering Statements of Qualifications
Mike Ulrich
_______ 10. Review of Commercial Vehicle Parking in Residential Areas
Chuck Whiting
_______ 11. Discussion of Council Retreat Needs and Options for 2000
Chuck Whiting
Work Session Agenda
M:\MasterFiles\1999 thru 2010\2000\City Council\Work Session Packets\01-03-00\Agenda.doc
January 3, 2000
Page –2-
_______ 12. Reviewing Survey Option
Chuck Whiting
Item No. 1
Staff Report No. ______
Meeting Date: January 3, 2000
Type of Business: W.K.
WK: Work Session; PH: Public Hearing;
CA: Consent Agenda; CB: Council Business City of Mounds View Staff Report
To: Honorable Mayor and City Council
From: Michael Ulrich, Director of Public Works
Item Title/Subject: Presentation and Review of the City’s Risk Management
Program
Date of Report: August 29, 2018
In 1999 the City of Mounds View was mandated to develop and institute a Risk Management
Program. This program identifies the risks and hazards the City shares with the community. The
two major areas of risk the plan prepares for are the release of water production chemicals
(Chlorine) and LPG (Liquid Propane Gas as motor fuel). There are several components to the
program, highlighting the key chapters would be training, prevention and response. The program
was developed with the assistance of Wenck and Associates and the Public Works staff.
Representatives of Wenck will be present to explain in more detail the contents of the program
and its’ purpose. The document is rather large and therefore if anyone wishes to examine it in
greater detail and merely listening to the presentation, you can pick up my copy from my office.
According to the law, the City must present this program to the public at a public meeting with
adequate notice having been provided. The formal presentation of the program will be at the
January 10, 2000 regular City Council meeting.
_________________________________
Michael Ulrich, Director of Public Works
C:\Mike's documents\staff reports\Risk Mng Prg Staffrpt.doc
Item No. 2
Staff Report No.
Meeting Date: 1/3/2000
Type of Business: Work Session
City of Mounds View Staff Report
To: Honorable Mayor & City Council
From: James Ericson, Planning Associate
Item Title/Subject: Ramsey County Community and Economic Development
Priorities for CDBG / HOME Funds, FY2000
Date of Report: December 29, 1999
Background:
The Ramsey County Community and Economic Development office has asked all of the
municipalities within the County to rank eligible activities for funding in the coming fiscal year.
The ranking should reflect the specific needs of each individual municipality. The eligible
activities are listed below.
Discussion:
The following eligible activities were ranked as follows last year by the Ramsey County
municipalities:
1. Rehabilitation of owner-occupied Single Family Houses (including energy efficiency
improvements)
2. Removal of Dilapidated Structures (single family homes, commercial buildings, both
require eligible re-use of the property)
3. Rehabilitation of Rental Property Large and Small
4. Job Creation (may include commercial building rehab, business relocation, business loans
to purchase equipment/machinery, acquisition of land for business/industry)
5. Neighborhood Revitalization (combination of eligible activities)
6. Homeownership for First Time Homebuyers who are low to moderate income
7. New Affordable Housing Construction -- Families and Seniors (may include multifamily,
townhouses, assisted living and acquisition of land for low income single family home
ownership)
8. Infrastructure Improvements (limited to eligible low/mod areas)
The following two eligible activities were not considered a priority in fiscal year 1999:
Χ Provision of New and Expanded Social Services
Χ Acquisition of Public Facilities and Improvements for Social Service Providers
The only changes that staff might suggest would be regarding the ranking of ΑJob Creation,≅ in
relation to the housing programs. It seems as though creating jobs--at least within our municipal
borders--is less of an issue. Our employers struggle with a workforce shortage rather than a jobs
shortage. This priority however may include business rehab, land acquisition, business loans,
etc., which are still important activities and would benefit the City=s commercial/industrial
community.
Recommendation:
If the Council agrees, Staff would suggest the following rankings for fiscal year 2000, with the
Αquestion mark≅ going to the activity heading Job Creation:
1. Rehabilitation of owner-occupied Single Family Houses
2. Removal of Dilapidated Structures
3. Rehabilitation of Rental Property Large and Small
4. Neighborhood Revitalization
5. Homeownership for First Time Homebuyers who are low to moderate income
6. New Affordable Housing Construction -- Families and Seniors
7. Job Creation (??)
8. Infrastructure Improvements
__________________________________________
James Ericson, Planner
N:\DATA\USERS\JIME\SHARE\CC-REPRT.TEM
M:\MasterFiles\1999 thru 2010\2000\City Council\Work Session Packets\01-03-00\Item 6--Set Up Time for Joint
EDA-EDC TIF Meeting (Aaron Parrish).doc
Item No. 6
Staff Report No.
Meeting Date: January 3, 1999
Type of Business: WK
WK: Work Session; PH: Public Hearing;
CA: Consent Agenda; CB: Council Business City of Mounds View Staff Report
To: Mayor and City Council Members
From: Aaron Parrish, Economic Development Coordinator
Item Title/Subject: Joint EDA/EDC Tax Increment Finance Meeting
Date of Report: August 29, 2018
Background:
Throughout the past several months, the EDA and EDC have been discussing Mounds View’s policy
with regard to Tax Increment Finance. To obtain further insight and direction, it was recommended
that the two hold a joint meeting. While other meetings have been scheduled and discussed, the
Chair of the EDC has recommended the two groups meet on a Thursday evening. Possible dates
include January 20th and January 27th at approximately seven o’clock. In addition, the EDC Chair
has expressed a desire to hold the regular January meeting prior to the joint meeting.
Necessary Actions:
Set a meeting time for a joint EDA/EDC TIF policy meeting
______________________________________
Aaron Parrish, Economic Development Coordinator
1
Memorandum
To: Chuck Whiting
CC:
From: Rick Jopke
Date: 8/29/2018
Re: Authorization of TOLD Development Co. to Proceed With the
Preparation of a PUD Application.
The City Council at a previous meeting directed staff to work with TOLD
Development Co. to develop specific plans for the use of the city-owned remnant
parcel and the adjacent Videen property. Staff has met with representatives of TOLD
and Mr. Videen and discussed a number of issues including types of uses, design
issues, wetland issues, recreational issues, and procedural issues. I t was determined
that the project should proceed through the normal PUD process.
In order for TOLD to proceed they will need to develop more detailed plans to insure
that all issues are addressed. Because the city owns a parcel which will be included in
the PUD, TOLD has asked that the City officially agree to be part of the PUD and to
authorize TOLD to proceed to develop the necessary PUD application and plans for
city review. TOLD will be responsible for application and plan development costs. A
plat will also need to be created. Staff and TOLD are negotiating an appropriate cost
sharing arrangement for the plat preparation.
This matter is scheduled for discussion at the January 3, 2000 Cuty Council work
session.
C:\OFFICE\TOLD Jan 3, 2000 Work Session Memo.doc
Item No. 8_
Staff Report No.______
Meeting Date: January 3, 2000
Type of Business: W.K.
WK: Work Session; PH: Public Hearing;
CA: Consent Agenda; CB: Council Business City of Mounds View Staff Report
To: Honorable Mayor and City Council
From: Michael Ulrich, Director of Public Works
Item Title/Subject: Continued Discussion of Assessment Policy Revisions
Date of Report: August 29, 2018
Staff has revised the Street Rehab Estimates and inserted the percentages discussed by Council at
a previous meeting regarding the earlier discussions on this matter. Staff has included both of
these documents for Council’s review and further discussion. Perhaps the proposed revisions
should be reviewed and clarified before proceeding to the final adoption of the policy. As you
might recall, the first reading of this proposed revision was held on August 23, 1999.
_________________________________
Michael Ulrich, Director of Public Works
C:\Mike's documents\staff reports\Assess Pol Rev Stfrpt 2000.doc
REVISED STREET REHAB ESTIMATES
Staff has revised the pavement rehabilitation method cost estimates for Council=s review and
comments. These estimates are based on a street width of 28, assuming a one mile project, just
for average calculations. Actual street widths would be adjusted accordingly. The various
strategies for rehab are recommended based on the Pavement Condition Index (PCI). If the PCI
is higher, the required amount of the pavement repair and preparation will be less, thereby lower
the amount of the improvement. The improvement estimates are listed from high PCI to low.
The following calculations are based on a budgetary quote staff received from a local contractor.
The estimates presented earlier were also based on a similar quote although I believe it might
have been the lowest received. These appear to look better incrementally and the scope of the
project increases. Included in the estimates are the following (which were not included
previously) :
Manhole adjustments avg 18 / mile @ $281.00 each, or $.95 / ft. / 2 = .48 / ft.
Topsoil and sod on recycle $5.60 / sq. yd. = $3.75 / ft, per side
25 % contingency all projects
* Method #1 1 2" Overlay
$12.15 per foot for total width
$ 6.10 per foot for 2 street width ( one side )
$488.00 improvement cost for typical 80' lot
* Method #2 1" milling with 1 2 Α wear overlay
$15.65 per foot for total width
$7.80 per foot for 2 street width ( one side )
$624.00 improvement cost for typical 80' lot
* Method #3 Recycle existing road, 1 2≅ base + 1 2≅ wear
** $29.20 per foot for total width
$14.60 per foot for 2 street width ( one side )
$1,170.00 improvement cost for typical 80' lot
** This estimate does not include a surmountable bituminous curb.
* These estimates do not include driveway apron paving.
Staff has also received a budgetary estimate for lining existing sanitary sewer mains in a project
area. Lining of the City main lines would obviously not correct any deficiencies or defects in the
residential service. This price would be $36.00 per lineal foot for an eight inch main. Utilizing
the same scenario as above, the estimates for this improvement are as follows:
8" Sanitary Sewer Main Lining
$36.00 per foot for total width
$18.00 per foot for 2 street width ( one side )
$1,440.00 improvement cost for typical 80' lot
In light of time schedule for any future improvements and the relatively reasonable expenses
associated with any combination of the street rehab methods and sanitary sewer lining, staff
would suggest that these type of improvements be assessed at rate of 100 % residential. When
the residents wish to have curb and gutter installed, the City might contribute to the costs of the
curb and gutter. In an MSA project, the residents could be assessed for the maximum rehab
method, together with any utility improvement that might take place.
These are just a few project estimates and one method of financing future street and utility
projects. There are as many alternatives as one can think of, each with their own pros and cons.
Staff is seeking additional Council input and ideas.
_________________________________
Michael Ulrich, Director of Public Works
C:\Mike's documents\staff reports\Revised Street rehab estimates rpt.doc
ORDINANCE NO. 600
CITY OF MOUNDS VIEW
COUNTY OF RAMSEY
STATE OF MINNESOTA
AN ORDINANCE AMENDING CHAPTER 202, SECTION 202.09 OF THE MOUNDS
VIEW MUNICIPAL CODE VIEW ENTITLED "PUBLIC IMPROVEMENTS"
The City of Mounds View ordains:
SECTION I Chapter 202.09,Subd 2 of the Mounds View Municipal Code is
amended to read:
Subd.2 Improvement Type and Apportionment of Cost:
a. Street Reconstruction Including Curb and Gutter. The cost of street
reconstruction shall be recovered by the adjusted front footage method. The front
footage rate shall be determined by dividing the project cost by the total number
of adjusted front feet in the project area x the individual adjusted front footage x
one-half (2). The assessments per adjusted front foot may vary depending on the
underlying zoning of a parcel. Assessments for residential properties which are
on collector or arterial streets,(MSA, County road) shall be assessed for one
hundred (100%) of the pavement surface and base, up to a width of 26 feet,
equally divided by both sides of the street. shall be adjusted so that the amount
of the assessment shall be the same as if the project were constructed to
residential street standards.
a.1. Residents requesting Curb and Gutter and/or installation of sidewalks/trails on a construction project will be assessed twenty-five (25%) of the total cost of the Curb and Gutter which will include engineering, additional removals, base and all other associated expenses.
a.2. One hundred (100%) of the turn back funds received from Ramsey
County will be applied to the new construction or pavement cost of the
road that was received.
The remaining cost shall be recovered by means of the general ad valorem
property tax paid by the entire community or by other funds that may become
available to the City for infrastructure cost recovery.
b. Street Resurfacing. Street resurfacing is commonly known and referred to
as street overlaying whereby a new bed of road material such as bituminous is
installed over an existing paved road to a specific thickness. Assessments shall be
determined by the adjusted front footage method at one hundred (100%)
percent to properties on both sides of the street. A mill and overlay to an
existing paved road will be assessed by the adjusted front footage method at
100% percent to properties on both sides of the street. A recycle and overlay
to an existing paved road will be assessed by the adjusted front footage
method at one hundred (100%) percent to properties on both sides of the
street.
c. Sidewalk. Sidewalk improvements may be done in conjunction with a
street reconstruction or as a separate project. In any event, cost of sidewalk
improvements shall be recovered by assessing twenty-five (25%) to the affected
property owners and the remainder paid by the general ad valorem property
tax paid by the entire community or by other funds that may become available to
the City for infrastructure cost recovery. Sidewalks are generally installed on
the City=s major streets, which will connect several neighborhoods and
community attractions in a logical pattern.
d. Sealcoating. Sealcoating, patching and cracksealing are considered
general maintenance activities and the expenses of such acts will be paid for by ad
valorem property tax or any other funds available to the City at that time.
e. Sanitary Sewer and Water Mains. Repair and replacement of sewer or
water mains is usually done in conjunction with a street reconstruction project and
the cost of this work should be included as part of the total major street project
cost and should also be considered to be included in the rate assessed for street
reconstruction. If it is determined that the repair and replacement work results in
a greater benefit to some properties and not to others, the Council should consider
establishing a different assessment rate based on the benefits received. Sanitary
sewer and Water Main replacement / rehabilitation will be assessed at fifty
percent (50 %).
f. Sanitary Sewer and Water Trunk Improvements. Trunk sewer and water
mains are usually designed to carry larger volumes of flow than are necessary
within an immediate property area in order to serve additional properties beyond
the area of their immediate placement. Therefore, one hundred percent (100%)
of the cost of trunk improvements will be assessed on a unit basis to all
properties within a district deemed to be benefitted from the trunk
improvements.
g. Sewer and Water Services. Individual sewer and water services benefit
only the properties they serve and 100 percent (100%) of their cost shall be
assessed to the property for which they are installed.
h. Drainage Improvements. Storm drainage and ponding/basin systems are
usually constructed to serve a specific drainage or "watershed" district. These
drainage districts have trunk lines, which are large diameter pipes that transport
large volumes of water from one or more drainage districts. Property within
drainage districts that would receive benefit from a trunk storm sewer, would be
assessed a unit amount of $400.00 per lot for a single family residential lot. This
amount would be determined and adjusted annually by resolution using the
Engineering News Record (ENR). Multifamily housing lots that exceed 1/3 acre
would be assessed based on the number of acres, multiplied by the unit cost of
$1,200.00 per acre. Commercial / Industrial property would be assessed based on
the number of acres that are determined to benefit from the trunk line multiplied
by the unit cost of $1,200.00 per acre to a maximum amount of three (3) acres or
$3,600.00. The remaining cost will be paid for by the Surface Water Utility
and/or by an ad valorem property tax paid by the entire community or by other
funds that may become available to the City for infrastructure cost recovery.
Should a project be initiated on a particular street that requires storm sewer
laterals which would be connected to the trunk lines, the Surface Water Utility
would fund these expenses.
I. Special Conditions. Special consideration shall be given to the "age" of a
street or utility system when determining the proportion of cost to be assessed to
benefitted properties. If it is necessary to reconstruct or resurface a street or
perform major repair/replacement work on sewer and water utilities, before a
reasonable amount of time (10 to 12 years for resurfacing, 12 to 17 years for
partial reconstruction and 17 to 25 years for total reconstruction) the assessment
shall be calculated on a pro-rated basis. The remaining cost shall be recovered by
means of the general ad valorem property tax paid by the entire community or by
other funds that may become available to the City for infrastructure cost recovery.
J. In projects involving new street construction, and mill and
overlays, mailboxes will be grouped on gang posts in numbers
logical to the spacing required. This practice will insure the proper
placement of the mailboxes, reduce potential roadside hazards,
and generally clean up the edge of the street. The cost of the
new posts and installation will be added to the project. Residents of
overlays and mill and overlays may request the new posts and installation,
which will be added to the cost of the project.
Section II. Chapter 202.09 Subd 3 of the Mounds View Municipal Code is amended to
Read:
Subd.3 METHODS OF ASSESSMENT
a. The nature of an improvement determines the method of assessment. The
objective is to choose an assessment method which will arrive at a reasonable, fair
and equitable assessment which will be uniform upon the same class of property
within the assessed area. The most frequently recognized assessment methods
are: the unit assessment, the front footage assessment and the area assessment.
Depending upon the individual project, any one or a combination of these
methods may be utilized to arrive at an appropriate cost distribution. City staff
will consider all methods and weigh their applicability to the project and present a
recommendation to the City Council in the form of a mock assessment roll (or
rolls). A description of each assessment and its corresponding policy application
is presented. A separate section (Section III) will identify the appropriate
matchup of method with a specific type of project and analyze why each is
generally used.
The purpose of assessment formulas is to allocate assessed costs among benefitted
properties, the formula should result in a allocation of assessments which is
reasonably related to the benefit received. Any one predetermined formula will
not be appropriate in all cases because of circumstances unique to the relationship
between the specific project and the specific properties benefitted. When
considering an assessment method or formula for any given project, it may be
necessary to combine assessment methods or to modify the methods described
below. Therefore, the following description of methods of assessments should be
regarded as guidelines, which may not be appropriate in all cases.
b. Unit Assessment. A unit assessment shall be derived by dividing the total
project cost by the number of Residential Equivalent Density (RED) units in the
project area. A RED unit is defined as a single family residential unit. All platted
and unplatted property will assigned RED unit values equivalent to the underlying
zoning. When the existing land use is less than the highest and best permitted
use, the Council may consider the current use as well as the full potential of land
use in determining the appropriate number of RED units. Otherwise, the
following RED chart will apply on a per unit basis, subject to adjustment by the
Council for any inequities:
Single Family 1.00 RED
Duplex 1.00 RED
Condominium 0.80 RED
Multifamily (3 units or more) 0.80 RED
Townhouse 0.80 RED
Commercial 2.00 Units
Industrial 2.00 Units
The unit approach has proven to be the best method in those instances whereby
the improvement largely benefits everyone to the same degree and the cost of the
improvement is not generally affected by parcel size.
c. Area Assessment. The assessable area shall be expressed in terms of the
number of acres or the number of square feet subject to assessment. When
determining the assessable area, the following considerations will be given:
(1) Ponding Assessment Consideration. Lakes, ponds and swamps
may be considered a part of the assessable area of a parcel.
(2) Road Right-of-Way Assessment Consideration. Up to 20
percent (20%) of the gross acreage may be deducted for street right-of-way
purposes within unplatted parcels of five acres or more depending upon the parcel
configuration and is only applicable to single family residential use. Parcels of
less than five acres may not qualify and may be assessed full acreage. The reason
for this size restriction is that, in most instances, parcels of less than five acres
cannot support an internal public road system.
(3) Park Dedication Assessment Consideration. When park land is
dedicated as part of a residential development, as required by Subdivisions Code -
Chapter 1204.02, the developer shall not be assessed an acreage charge on the
portion of land dedicated.
d. Front Footage Assessment. The actual physical dimensions of a parcel
abutting an improvement (ie., street, sewer, water, etc.) will generally not be
construed as the frontage utilized to calculate the assessment for a particular
parcel. Rather, an "adjusted front footage" will be determined. The purpose of this
method is to equalize assessment calculations for lots of similar size. Individual
parcels by their very nature differ considerably in shape and area. The following
procedures will apply when calculating adjusted front footage. The selection of
the appropriate procedures will be determined by the specific configuration of the
parcel. All measurements will be scaled from available plat and section maps and
will be rounded down to the nearest 2 foot dimension with any excess fraction
deleted.
e. Categorical type descriptions are as follows:
Standard Lots
Rectangular Variation Lots
Triangular Lots
Cul-de-sac Lots
Curved Lots
Irregularly Shaped Lots
Corner Lots
Flag Lots
Double Frontage Lots
The ultimate objective of these procedures is to arrive at a fair and equitable
distribution of cost whereby consideration is given to lot size and parcels are
comparably assessed.
SECTION III. This ordinance is effective thirty days after its publication.
Introduced and read by the City Council of the City of Mounds View on April 28, 1997.
Read and passed by the City Council of the City of Mounds View this 12 day of May,
1997.
ATTEST:
____________________________
MAYOR
(SEAL)
____________________________
ADMINISTRATOR
APPROVED AS TO FORM:
_______________________________
CITY ATTORNEY
Item No. 9
Staff Report No.
Meeting Date: January 3, 2000
Type of Business: W.K.
WK: Work Session; PH: Public Hearing;
CA: Consent Agenda; CB: Council Business City of Mounds View Staff Report
To: Honorable Mayor and City Council
From: Michael Ulrich, Director of Public Works
Item Title/Subject: Review of Engineering Statements of Qualifications
Date of Report: August 29, 2018
Council may recall that staff was directed to advertise for engineering proposals. An
advertisement for statements of qualifications was placed in the local paper and trade journals.
As a result, staff received statements from seven firms. The intent of this procedure was to select
three to five firms to form a pool of qualified consultants to perform various engineering tasks on
a project specific rotational basis. SEH, which also submitted a statement would be retained as
the City’s Engineer for purposes of signing MSAS reports and fulfilling the requirements of the
MSA system. Minor issues or questions of which SEH would have ready access and or
knowledge to would be directed to their personnel of which staff is most familiar with. Any other
projects such as street projects, wetland delineations, surveys, mechanical, some plan reviews,
environmental studies, to name a few, would be offered to the firm at the top of the list at the
time. The next such project would be offered to the firm then at the top of the list. This plan will
provide the City with some comparison of firms and personnel, effectiveness, quality of product,
expense, and timeliness of commitment. It is suggested that this pool be in effect for a period of
at least five years, pending further evaluation.
The following firms submitted Statements of Qualifications:
Enviroscience
Hennning, Metz, Hartford & Associates, Inc.
SEH
TKDA
Schoell & Madson, Inc.
Bay West
Bonestroo, Rosene, Anderlik & Associates
Staff is recommending that all firms with the exception of Bay West and Henning, Metz,
Hartford & Associates, Inc. be included in the City’s pool. Bay West is specializing in
environmental issues and engineering and Henning, Metz… are located in Fargo, N.D. which
might make them somewhat more difficult to readily contact and be involved with on various
projects. If Council agrees with this selection, staff will pursue agreements and wage scales with
the selected firms.
Staff seeks Council direction in this matter. A packet of the submittals is in the Council office for
your review.
_________________________________
Michael Ulrich, Director of Public Works
C:\Mike's documents\staff reports\Engineering SOQ.doc
M:\MasterFiles\1999 thru 2010\2000\City Council\Work Session Packets\01-03-00\Item 12.doc
Surveying Criteria -- Spec Draft
Objective: Have a neutrally developed, unbiased survey conducted to produce factual data
for the Council and community to review and interpret. Survey data should be generated to
measure resident satisfaction with City services and identify attributes corresponding to
satisfaction measures.
Purpose: Provide the Council and community with an ongoing assessment tool for evaluating
City services, understanding that survey results and their meaning are open to
interpretation by the Council and community. Recognizing that, conducting surveys as a
matter of routine and reviewing their information only guides the Council for future
decision making, and does not obligate the Council to particular actions.
Surveys would be conducted on a quarterly basis. The Council would determine the theme to
be surveyed, after which the surveyor would have six weeks to formulate the final written
report for the Council.
City determines the quarterly subject, subject should be citywide theme oriented, like
“parks”, or “customer service”, and not specific issue or locale oriented like “Spring Lake
Road improvements”. The Council would determine the theme to be surveyed, after which
the surveyor would have six weeks to formulate the final written report for the Council.
Surveyor proposes standardized and consistent surveying methodology, like random phone
calling, mail surveys, etc. The number of survey questions shall not exceed 25 per survey.
Surveyor develops the questions based on the subject theme the City chooses. City does
not review or approve the questions, and agrees with the surveying methodology at the time
of bid award.
Any interference from Council or City staff in formulating or conducting the survey are to
be reported to the Council in writing immediately, and would constitute grounds for
dismissing the survey at full cost to the City.
The City’s agreement lasts one year and requires four surveys to be done.
Options: The City may request a survey to address resident preferences for an upcoming
Council decision that pertains to the whole community. For instance, “If the City was to
build a community center, what attributes would you want …”
Surveyor provides City a written report of their survey findings. Recognizing the City’s
limited budget, survey results should be presented in writing to the City in plain report
form. The surveyor will make no presentation in person to the Council.