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HomeMy WebLinkAboutResolution 9584RESOLUTION NO. 9584 CITY OF MOUNDS VIEW COUNTY OF RAMSEY STATE OF MINNESOTA AUTHORIZE PART-TIME RECEPTIONIST RECRUITMENT PROCESS AND AMEND PART-TIME STORM WATER ASSISTANT AND PART- TIME OFFICE ASSISTANT POSITIONS BY INCREASING WAGE WHEREAS, the City's Communications Technician/Recycling Coordinator/ Receptionist has been promoted into the Permit Technician position; and WHEREAS, a job description has been created for the Part -Time Receptionist outlining specific responsibilities; and WHEREAS, staff is requesting to begin a recruitment process for a Part -Time Receptionist, working 20 hours per week, with a beginning wage of $20.00/hour, and advancing to $21.00/hour after successfully completing two months of employment; and WHEREAS, staff is requesting amend the Public Works Part -Time Office Assistant and Storm Water Assistant positions working 20 hours per week, with beginning wages of $20.00/hour, and advancing to $21.00/hour after successfully completing two months of employment; and WHEREAS, each supervisor will be able to work with the candidate to determine suitable hours for both the candidate and the department. NOW, THEREFORE, BE IT RESOLVED, that the Mounds View City Council Authorize a Part -Time Receptionist Recruitment Process and Approve the Job Description; and, Amend the Part -Time Storm Water Assistant and Part -Time Office Assistant Positions by Increasing the Wages. Adopted this 25t" day of April, 2022. 4(.4�' 4�& &t� Carol A. Mueller, Mayor ATTEST: #v, J Nyle ikmu , City Administrator (SFAL) POSITION DESCRIPTION Position 'Title: Receptionist Department: Administration Accountable To: Human Resource Director Status: Part -Time, Non -Exempt PRIMARY OBJECTIVE OF POSITION Responsible to provide high quality customer service to the public, and internal customers. Receives and refers inquiries to appropriate personnel. Performs administrative duties including word processing, data entry.. mail processing, cash receipting, and providing support to the Human Resource Director. Maintains office supplies, schedule meeting room reservations and assists other departments as time allows. Assists with City's Recycling Program. SUPERVISION RECEIVED Works under the guidance and direction of the Human Resource Director. SUPERVISION EXERCISED None. ESSENTIAL DUTIES AND RESPONSIBILITIES • Greet visitors at City Hall and answer questions or direct to staff member/ department able to assist with customers' request, while providing excellent customer service and maintaining a favorable image of the City. • Process all outgoing and incoming mail. Promptly distribute mail to appropriate departments. • Provides posts and graphics on the City's electronic bulletin board. • Maintains up-to-date directory of telephone numbers and addresses necessary for public information. • Maintains the lobby, office supply/mail room and front counter area in a neat and orderly condition removing all outdated notices, posters, etc. • Prepares Council Chambers for meetings and cleanup (following day). • Performs cash receipting (utility billing credit card payments) including collecting fees and issuing receipts (for certain licenses, permits and bills). • Assists with utility billing and accounts payable processes and procedures as needed. • Coordinates dog license activities including the ordering and issuance of dog tags, data entry and receipt of payments. + Handles annual kennel licensing for City. • Answers recycling questions. • Assists in the recruitment process by posting job announcements, coordinating the interview process, and notarizing background forms. • Assists with the record management function for the HR Department. • Scans and properly files documents into digital filing system to ensure efficient and effective future retrieval of both confidential and non -confidential information. • Assists the HR Director with tracking employee completing of training activities. • Updates HR forms as directed. • Assists the HR Director coordinate employee related events such as Employee Appreciation. • Performs word processing, including, but not limited to forms, fillable PDFs, licenses and general correspondence. • Prepares and distributes City Council and Economic Development Authority packets. • Assist with recycling "clean-up" events for residents. • Tracks recycling reports from trash haulers and submits quarterly to county. • Assists with election activities and other administrative and municipal functions as directed. • Assist scheduling cablecast meetings. • Growth potential to cablecast City meetings. • Growth potential to maintain City website. PERIPHERAL • Supports Administration Department with City Newsletter and other duties as requested. • Handles minor maintenance/service calls for office equipment including, but not limited to, postage machine, copier, and fax machine. • Other duties as assigned. MINIMUM QUALIFICATIONS (A) Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting and bookkeeping. (B) Three (3) years of increasingly responsible related experience, or any equivalent combination of related education and experience. (C) Experience with document imaging. (D) Typing of 50+ WPM with ability to proofread (E) Committed to working a regular part-time schedule of 20 hours per week. DESIREABLE QUALIFICATIONS (A) Notary Public. (B) Prior municipal and/or Human Resource experience. (C) Prior experience cablecasting. NECESSARY KNOWLEDGE, SKILLS AND ABILITIES (A) Proficient with computers and modern office practices and procedures. This includes proficiency in Microsoft Applications. (B) Skill in operation of listed tools and equipment. (C) Ability to perform cashier duties accurately; ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations. TOOLS AND EQUIPMENT USED Phone switchboard; mainframe computer terminal: personal computer including word processing and data entry software; copy machine; postage machine; fax machine; and calculator. PHYSICAL DEMANDS The physical demands described here are representative of those that: must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or operate objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SELECTION GUIDELINES Formal application, rating of education and experience; oral interview and reference check; and, job related tests may be required. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Approval: J Approval: L� lu��✓ — Nyle ikmu , City Administrator Carol A. Mueller, Mayor Revision History: 04/25/2022 05/29/2018 02/13/2017 03/07/2012 (revised as nonunion position, effective Dec 31, 2011) 04/2006 11 /2003 09/1997