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Home My WebLink AboutCommunity Survey ResultsItem No: 06A Meeting Date: April 11, 2005 Type of Business: Special Order of Business of Mounds View Staff R To: Honorable Mayor and City CoVn.9#' From: Kurt Ulrich, City Administrators Item Title/Subject: Results of the Community Su(�vey Attached are the results of the Mounds View Community Survey. Representatives of Decision Resources, Inc., will present the results of the Community Survey to the City Council, and answer any questions you may have. 04/07/2005 10:37 6129201069 DECISION RESOURCES PAGE 02 DECT,9ION RESOURCES, LTD. 3128 Dean Court Minneapolis, Minnesota 55416 City of Mounds View Residential Survey FINAL March 2005 Hello, I'm of Dicision Resources, Ltd., a polling firm located in Minneapolis- we have been retained by the City of Mounds View to speak with a random sample of residents about issues facing the community. This survey is being conducted, because the City -Council and City Staff are interested in. 'your opinions and suggestions about current and future city needs. I want to assure you that all individual responses will be held strictly confidential; only summaries of the entire sample will be reported. 1 Approximately how many years have you lived in Mounds view? LESS 'THAN TWO YEARS .... 7% TWO TO FIVE YEARS --.19% SIX TO TEN YEARS ...... 17% ELEVEN TO 20 YEARS....261% 21 (TO 30 YEARS. .12% OVER 30 YEARS ......... 19% DON'T YNOW/REFUSED.....O% 2. How would you rate the quality of EXCELLENT .............24% life in Mounds View -- excellent, GOOD .. .............. 64-S good, only fair or poor? ONLY FATR .............11% POOR ...................1% DON'T KNOWWFUSW .....0% 3. What do you like most, if anything, about living in Mounds View? UNSURE, 5%; LOCATION, 311; FAMILY/FRIENDS, 10%; NEIGHBOR- HOOD/HOUSE, 1711 SMALL COMMUNITY, 81; CLOSE TO STOPPING OPPORTUNITIES, 5%; QUIET, 7%; OPEN SPACES, 5%; SCHOOLS, 61%; CITY SERVICES, 2%; PARKS, 2%; SAFE, 2%; SCATTERED, it. 4. What do you like least, if anything, about living in Mounds View? UNSURE, 81; NOTHING, 30%; CITY GOVERNMENT DOESN'T LISTEN, 61; TAXES, 11%; NO CITY CENTER AREA, 2%; NOTHING TO DO, 4-%-; NEED MORE BUSINESSES, 41; CRIME, 4%; POOR ROADS, 41; TRAFFIC, 6%; RUNDOWN PROPERTIES, 41; TOO MUCH GROWTH, 4%; TOO MUCH LOW INCOME HOUSING, 6%; SCATTERED, 7`3. Moving on.... 04/07/2005 10:37 6129201069 DECISION RESOURCES PAGE 03 5. Are there any types of retail or service businesses you would like to see available in Mounds View? (IF "YES," ASK:) What types? UNSURE, 1%; NO, 421; RETAIL, 3%; "BIC BOX" STORES, 4%; GROCERY STORE, 161; DISCOUNT "BIC BOX" STORE, 3%; RESTAU- RANTS, 185; SPECIALTY STORES, 4%; SPECIALTY SERVICE BUSI- NESSES, 21; LARGE HARDWARE STORE, 2%; SCATTERED, 45. 6. Does Mounds view currently possess YES ...................78% an adequate mix of housing to meet NO ....................115% the needs of all residents, such DON'T XNOW/REFUSED....11% as young families, maturing fami- lies, singles, empty nesters, and retirees? IF "NO," ASK: (N=43) 7. What types of housing would you like to see more of in the community? UNSURE, 3%; HIGH INCOME HOUSING, 9%; AFFORDABLE HOUSING, 7%; SENIOR HOUSING, 181; SINGLE FAMILY HOMES, 231; STARTER HOMES FOR YOUNG FAMILIES, 261; LOW INCOME HOUSING, 6%; UPSCALE TOWNHOMES/CONDIMINI- UMS, 71; SCATTERED, 21. 8. Have you or members of your house- YES ...................20% hold used the Mounds View Bridges No .................... 80-% Golf Course in the past two years? DON'T KNOWMPUSED.....1% There have been a number of discussions about redeveloping the Golf Course property for other uses- One of the major purposes for the redevelopment would be to reduce property taxes, if the Mayor and City Council determine this could be achieved. 9. Would you favor or oppose the re- STRONGLY FIVOR ..... _36% development of the Mounds View FAVOR .................27% Bridges Golf Course? (WAIT FOR OPPOSE ................105% RESPONSE) Do you feel strongly STRONGLY OPPOSE....... 10% that way? DON'T XNOW/REFUSED .... 1A 10. If the Mounds View Bridges Golf. Course had to be subsidized annu- ally from the City's General Fund to keep it operating, would you favor, or oppose selling the pro- perty for redevelopment? (WAIT FOR RESPONSE) Do you feel strongly, that way? I STRONGLY FAVOR........ 38% FAVOR .................25% OPPOSE ................11% STRONGLY OPPOSE ....... 105% DON'T KNOWNEFUSED .... 161% 04/07/2005 10:37 6129201069 DECISION RESOURCES PAGE 04 11. What if the Golf Course were Self- supporting and did not require a subsidy from the City's General Fund, would you favor or oppose selling the property, for redevel- opment? (WAIT FOR RESPONSE) Do you feel strongly that way? STRONGLY FAVOR........ 201 FAVOR .................19% OPPOSE — — ...........20% STRONGLY OPPOSE ....... 17% DON'T KNOWNEFUSED .... 24% 12. How would you rate the general EXCELLENT .............17% condition and appearance of pro- GOOD ..................5996 perties in your neighborhood -- ONLY FAIR ............. 19% excellent, good, only fair or pooR ................... 4% poor'? DON'T XNOW/VEFUSED.----2% 13. Which ONE of the following improvements to County Highway 10 do you consider, to be of the greatest benefit? MOST SECN Pedestrian crosswalks ................ -31% ..... 13� Trailways ................. ............. Lighting ........... — .................... 7%...-.13% Landscaping ........ .....................9%..--..8% moaument sign at the city's borders.. ---.1%......3% improved appearance of businesses ........ 7% ..... 1294 Realigning intersections to 90 degrees ... 6% ..... 10% Renaming Highway 10 ............ ........ IA ......41% ALL EQUAL ................................4%..... A% NONE OF THE ABOVE........................7%.....10% DON'T KNOW/REFUSED.......................7%.....10; 14. Which ONE do you consider to be of the second greatest benefit? (RE --READ LIST IF NECESSARY; DELETE FIRST CHOICE; ROTATE LIST) 15. Do you favor or oppose the City's STRONGLY FIVOn.....—.6% use of eminent domain to take FAVOR .................18g property at fair market value for OPPOSE ................ 20% redevelopment purposes? (WAIT FOR STRONGLY OPPOSE....... 42% RESPONSE) Do you feel strongly DON'T KNOW/REFUSPD._14* that way? The City of Mounds View is considering future residential road reconstruction projects. There would be an assessment cost for impacted property owners, spread over a ten-year period, of approximately $2,500 to $3,000 per household, in addition to a, general city-wide tax increase. 16. Would you favor or oppose a road STRONGLY FAYOR ........ 11% reconstruction project in your FAVOR.................19-% area? (WAIT FOR RESPONSE) Do you OPPOSE — — ...........21% feel strongly that way? STRONGLY OPPOSE ....... 40% DON'T YNOWNEFUSED .... 0% 04/07/2005 10:37 6129201069 DECISION RESOURCES PAGE 05 17. For road reconstruction, would you CONCRETE .............. 60% prefer CONCRETE curb and gutter OR BITUMINOUS ............ III; BITUMINOUS -- ASPHALT -- curb and NO PREFER19NCE ......... 12% gutter, if the cost to residents NEITHER ................9%r were about same? DON'T KNOW/REFUSED ..... 7W 18. Do you feel the City is too tough, TOO TOUGH ..............3%- about .............3%- about right or not tough enough in ABOUT RIGHT ........... 58% enforcing the City Code on such NOT TOUGH ENOUGH ...... 33% nuisances as junk cars, messy DON'T KNOW/REFUSED ..... 7% yards, weeds or tall grass, and outside storage? IF "TOO TOUGH" OR "NOT TOUGH ENOUGH," ASK: (N-143) 19. Why do you feel that way? UNSURE, 1 ; MESSY YARDS, 20, JUNK CARS, 28�; RUN- DOWN HOUSES, 99s; TOO STRICT/LEAVE OWNERS ALONE, 80; HOMES WITH MULTIPLE CODE VIOLATIONS, 13%-; NEED TOUGH CONSEQUENCES, 9�; TALL GRASS AND WEEDS, 3%-; SCAT- TERED, 11;. 20. Would you favor or oppose the City STRONGLY FAVOR........ 25% passing an ordinance that would FAVOR .................251; limit the number of vehicles OPPOSE..... ...... 18% parked on a residential lot? (WAIT STRONGLY OPPOSE ....... 23% - FOR RESPONSE) Do you feel strongly DON'T KNOW/REFUSED ..... 9% that way? Moving on.... 21. Would you favor or oppose an in- FAVOR .................42$ Crease ................42%- crease in the city portion of your OPPOSE ................46%, property taxes if cost -of -living DON'T KNOW/REFUSED .... 13§ tax increases were needed to main- tain services at their current level? 22. Would you favor or oppose a reduc- FAVOR .................2$%. tion in city services if the city- OPPOSE., .......... 55t portion of your property taxes can DON'T KNOW/REFUSED....17W be reduced? IF "FAVOR," ASK: (N=113) 23. What services would you be willing to see cut to keep your property taxes from increasing or to reduce your property taxes? UNSURE, 48%-; NONE, 11%-; ACROSS THE BOARD, 3�; PARKS AND RECREATION, 7%-; ADMINISTRATION, 9�; STREETS, 3%-; POLICE, 7%; SNOW REMOVAL, 9�; GOLF COURSE, 3�; SCATTERED, It-. 4 04/07/2005 10:37 6129201069 DECISION RESOURCES PAGE 06 A proposal Was recently made to require a referendum whenever Mounds view in,tended to raise their port ion Of the yearly proper- ty, tax by five percent. A special election referendum, if neces- sary in non -election years, costs the ci.ty of Mounds View about $6,000.00 to conduct. 24. If you could, choose the city pro- perty tax percentage increase -that would trigger a referendum elec- tion, would it be at I? (CHOOSE RANDOM STARTING POINT; MOVE UP OR DOWN DEPENDING ON RESPONSE) How about (REPEAT PROCESS) LESS THAN 5%..........30% FIVE PERCENT .......... 35% TEN PERCENT ........... 17% FIFTEEN PERCENT ........ 1% MORE THAN 15%..........3% DON'T KNOW ............ 11% REFUSED ........ ....... 45% 25. When you consider the property EXCELLENT .............10% Violent crime ........................1%........1 taxes you pay and, the quality of GOOD ..................56% city services you, receive, would ONLY FAIR .............26% you rate the general value of city POOR« .................3% Gangs......... __ .................. services as excellent, good, only DON'T KNOW/R.F.—FU SED..... 5.% fair, or poor? 6-% ........ 3% 26. How would you rate the amount of EXCELLENT .............23% police patrolijjng jja your neigh- GOOD..................45% borhood -- excellent, good, only ONLY FAIR .............24% fair or poor? POOR ...................7% DON'T KNOW/REFUSED ..... 2% 27. Please tell me which one of -u consider .,e :rollowin,g yo on ider to be the greatest public safe-ty, problem in Mounds View. If you feel that none of the issues are serious in Mounds View, just say so. GREAT SECOND Juvenile crime, such as vandalism ... 30% ....... 17% Violent crime ........................1%........1 Traffic safety, such as drunk driving or speeding ..... __.20%.......17-% Drugs......................... -_.7% ........ 9� Gangs......... __ .................. 2t ........ 3� RuzinesS crimes, such as shop- lifting and check fraud ......... 6-% ........ 3% Residential crimes, such as bu,rglary and theft ............. 16%.......22-s ALLEQUAL— ...................«......4%........4s,', NONE OF THE ABOVE ............. ...... 9.% .......12% DON'T KNOW/REFUSED ...................5-%.......12 28. which do you consider to be the second, major concern. Again, if you feel none apply, please say so. I Turning to parks and recreation.... 9 04/07/2005 10:37 6129201069 DECISION RESOURCES PAGE 07 29. overall, how would you rate the EXCELLENT .............21 City's park and recreation op- GOOD .................. 49-S portunties -- excellent, good, ONLY FAIR .............15% only fair, or poor? POOR ...................3% DON'T KNOW/REFUSED .... 13% IF A RESPONSE IS GIVEN, ASK: (N=347) 30. Why do you feel 'that way? UNSURE, 4%; WELL MAINTAINED, 201; NEED BETTER MAIN- TENANCE, 6%; MORE RECREATION PROGRAMS AND EVENTS, 81; GOOD LOCATIONS, 22%; NICE PLAYGROUND AREAS, 4%; GOOD PROGRAMS FOR ALL AGES, 10%; GOOD PROGRAMS FOR CHILD- REN, 8%; NEED MORE RECREATION FACILITIES, 3%; MORE PARKS AND NATURAL AREAS, 2%; NICE PARKS, 7%; GOOD COMMUNITY CENTER, 2%; SCATTERED, 4%. 31. Are there any changes or improvements, you would make to the Mounds View park and recreation system? (IF "YES," ASK:) What are they? UNSURE, 9%; NO, 631; MORE BALLFTELDS, 21; MORE PLAYGROUND EQUIPMENT, 31; MORE PARKS, 2%; MORE TRAILS, 21; NEED BETTER MAINTENANCE, 51; MORE PROGRAMS FOR CHILDREN, 5%; IMPROVE PICNIC AREAS AND RESTROOMS, 2%; SCATTERED, 71. 32. Of the following five options, which ONE is the MOST important aspect of the Mounds View park and recreation system to you? (ROTATE) A) Buildings, such as park shelters? B) Playgrounds? C) Trails? D) Recreation programs? W Athletic fields? CHOICE A ...............7-1 CHOICE B ..............21% CHOICE C ..............26% CHOICE D ..............16% CHOICE E ..............11% COMBINATION ............ 6% NONE ...................8% DON'T KNOW/REFUSED.....6% 33. Do you think Mounds View should KAINTAINING ........... 68% focus on maintaining existing park ADDING NEW ............ 171% and recreation facilities and ser- BOTH EQUALLY ........... 6% vices or adding new facilities and NEITHER..... . 3% programs to meet the city's DON'T KNOW/REPUSED.....7% changing population? 34- would you favor or oppose a smoke- STRONGLY FAVOR........ 36% free designation of the parks in FAVOR.... .. ..... 16% the City, of Mounds View? (WAIT FOR OPPOSE ..........19% RESPONSE) Do you feel strongly, STRONGLY OPPOSE ....... 21% that way? DON'T KNOWNEFUStD.....8t 0 04/07/2005 10:37 6129201069 DECISION RESOURCES PAGE 08 35. Have you or members of your household used the Mounds View Community Center? (IF "YES," ASK:) What type of activity did you use it for? NO, 50%; BANQUET AND MEETING, 121; SPORTS AND GYM SPACE, 8%; VOTING, 15%; FITNESS AREA, 31; EVENTS AND SHOWS, 3%; CHILDREN'S PROGRAMS AND CLASSES, 6%; SENIOR PROGRAMS, 2%; SCATTERED, 2%. Moving on...... 36. What is your principal source of information about Mounds View City Government and its activities? NONE, 5%; LOCAL NEWSPAPER, 34%; CITY NEWSLETTER, 25%; WORD OF MOUTH, 91; MAILINGS, 5%; WEBSITE, 2%; CABLE TELE- VISION, 13%; STAR TRIBUNE/PIONEER PRESS, 2%; SCATTERED, 4x. 37. How would you prefer, to receive information about Mounds View City Government and its activities? UNSURE, 3%; LOCAL NEWSPAPER, 301; CITY NEWSLETTER, 28%; WORD OF MOUTH, 4-1&; MAILINGS, 10%; WEBSITE, 2%; E-MAIL, 5%; CABLE TELEVISION, 131; STAR TRIBUNE/PIONEER PRESS, 21; SCATTERED, 3%. 38. Do you have access to the Internet HOME ONLY.— .........32.E at home? (WAIT FOR RESPONSE) Do WORK ONLY ..............4% you have access to the Internet at 80TH ..................34g work? NETTHER ........ 295% DON'T KNOW/REFUSED ..... 0% IF ''YES," ASK: (N=281) 39. Have you accessed the City's YES ...................35% web site? NO .................... 65% DON'T KNOW/REFUSED.....O% IF "YES," ASK: (N=99) 40. How would you rate the EXCELLENT ..............6% web site -- excellent, GOOD ..................63% good, only fair, or ONLY FAIR ........ .... 23% poor? POOR ...................3`k DON'T KNOW/REFUSED.....5% We have discussed many issues facing the City of Mounds View and many of the services provided to residents, but there may also be issues that we have not touched on. Whether we discussed it or not.... 7 04/07/2005 10:37 6129201069 DECISION RESOURCES PAGE 09 41. What do you think is the MOST SERIOUS issue facing Mounds View today? UNSURE, 21%; NONE, 6%; HIGH TAXES, 15%; BUDGET CUTS, 3%; CRIME, 10%; NEED MORE BUSINESSES, 3%; RUNDOWN PROPERTIES, 5%; TOO MUCH GROWTH, 6%; TOO MUCH LOW INCOME HOUSING, 41; STREET MAINTENANCE, 4%; TRAFFIC CONGESTIONt 61; GOLF COURSE ISSUE, 3%; NOTHING TO DO, 2%; SCHOOL FUNDING, 4%; CITY GOVERNMENT DOESN'T LISTEN, 3%; SCATTERED, 51. The survey in which you are participating is a telephone survey of a random sample of 400 residents. Many, suburban communities conduct random telephone surveys in order to insure they hear from an unbiased and representative cross-section of residents. The cost is more expensive than other types of surveys, such as mail -outs or inserts in newspapers and city publications. This survey of 400 residents costs $10,200.00. 42. Given the trade-off between bias STRONGLY YES.......... 29% and cost, do you think the City of YES ...................34% Mounds View should conduct surveys NO.... .............. 14-06 of this type in the future? (WAIT STRONGLY NO ........... 151% FOR RESPONSE) Do you feel strongly DON'T KNOW/REFUSED ..... 7% that way? Now, I'd like to ask you some questions about yard waste.... 43. Do you or members of this house- YES ...................73° hold have responsibility for a NO. ........ ......... 27% yard? DON'T ZNOW/REFUStD.....O-% IF "YES," ASK: (N=291) When, if ever, do you use the yard waste site in Mounds View? Do you use the site in.... mm-�0000001 :1 44. The spring? 54% 45% 1-06 45. The Summer? 30% 69% 1% 46. The Fall? 60% 38% 11% If the yard waste site in Mounds View were closed, which of the following alternatives, if any, would you likely use? YES NO DKR 47- 1 would go to the Ramsey County sites in Arden Hills or Shoreview. 55% 38% 7% 48- 1 would start composting in, my back yard. 35% 59% 5% 49. 1 would pay my trash hauler to take it away. 35% 59% 6% EZ 04/07/2005 10:37 6129201069 DECISION RESOURCES PAGE 10 50. Should the yard waste site in BE CLOSED ..............21% Mounds View be closed, be BE MOVED... .......... 1% moved, or stay where it is? STAY WHERE IT IS ...... 73% DON'T KNOW/REFUSED.... 25% Now, just a few more questions for demographic purposes.... Could you please tell me how mazy, people in each of the following age groups live in, your household. 51. Persons 65 or over? 52. Adults under 65? 53. School -aged children? 54. Pre-schoolers? 55. Do you. own or rent your present residence? NONE ..................74% ONE ...................15% TWO OR MORE ........ —.11% NONE ..................18% ONE...................20% TWO ...................52% T14RP-E OR MORE ......... 11% NONE ..................71% ONE ...................14% TWO ................... 13% THREE OR MORE.......... 3% NONE..................88% ONE ...................10% TWO OR'MORE ............ 2% OWN ...................71% RENT ..................29% REFUSED ................0% 56. Which of the following best SINGLE '.FAMILY HOME .... 64% - describes your current residence? APARTMENT .............20t (READ LIST 1-5) TOWNHOUSE/CONDOMINIUM.10% MANUFACTURED HOME...— .7% SOMETHING ELSE......... 0% DON'T YNOW/REFUSED.....0% 57. Do you or any member of your YES ...................11% household currently operate a NO .................... 88% home-based business from your DON'T XNOW/REFUSED ..... 1% Mounds View residence? 58. Which of these categories contains 18-24 ..................3% your current age? 25-34 ................. 14% 35-4/1 .................22% 45-54 .................23% 55-64 .................17% 65 AND OVER ........... 21-% REFUSED ................1% 59. Gender MAL, -Z ..................48% FEMALE ................52% 0 04/07/2005 10:37 6129201069 DECISION RESOURCES PAGE 11 60. PRECINCT 10 Mm ................29% ..............20% ...............32% ...............20% 04/07/2005 10:37 6129201069 DECISION RESOURCES PAGE 01 Decision Resources, Ltd. F - A � � � �, To: V4 /r Company., �0,tl *I# " AAen Fax Number: Phone Number:'-) 62I-looc) 21t� Date: 0� 20L,- OS - From Subject and Comments,- jL7,0101 Pages., —(hicluding cover Page) Decision Resources, Ltd. 3128.t)eav Court Minneapolis, Mintlesoja 55416 Phone- (612) 9.20-0337 Fax: (612) 920-1069 W