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� �n. thorry <br />illa eC_% <br />ROLES AND RESPONSIBILITIES ISSUES <br />FREERS <br />d ASSOCIATES INC <br />Issue <br />Recommendation <br />Resident issues <br />. Service request referred to staff with copy/notice to <br />City Manager. <br />• Public encouraged to call council member back if not <br />satisfied. <br />• If not resolved City Manager or council member may <br />request council discussion. <br />• Consider use of service cards. <br />Forecast issues <br />• Council/staff/commissions are each in unique position <br />to identify issues of potential concern to community. <br />Council <br />• Public perception of council key to identification of <br />leadership <br />community issues and concerns. <br />