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Confidential Resume <br /> Page 2 of 2 <br /> Ryan Sokolowski <br /> As the Contract Revenue Assistant for a pharmaceutical organization, Ryan had the following experiences: <br /> • Performed software support and training for MS Office,cc:Mail and Lotus Organizer for the <br /> Accounting,Contract Revenue and Finance departments <br /> • Served as consultant for future hardware/software needs of same departments <br /> • Performed system administration for Sun Systems financial application <br /> • Managed MS access databases for Contract.Revenue department <br /> • Selection by CFO to serve as Treasury Analyst for transitional period of two months <br /> As a Consultant as the same pharmaceutical organization,Ryan had the following responsibilities: <br /> • Performed Level I support on LAN/Systems Help Desk <br /> • Available as temporary staff person in technical, customer service,data entry and administrative <br /> capacities at various corporate locations <br /> As a Senior Supervisor for an insurance testing corporation,Ryan had the following experiences: <br /> • Supervised telephone registration staff of 10-15 <br /> • Completed all closing data transmissions with 65 testing facilities nationwide <br /> • Successfully problem-solved escalated candidate contacts <br /> • Served as Site.Support Specialist backup,effectively handling time-sensitive issues for 135 proctors <br /> and over 500 candidates daily <br /> • Selected by Director of Operations to serve as member of Employee Relations Board <br /> v <br />