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1 -7 City of St. Anthony Village • Information Technology Assessment March 25, 1998 Professional Services Summary LDSi's focus during the assessment will be to observe the way in which your city operates; learn the efficiencies and deficiencies of how technology is currently utilized by The City of St. Anthony Village employees; listen to and understand the ideas of the representative staff including Police, Fire, Public Works,. Financial, Administration, and City Council; and apply our findings to the technology available in the marketplace. At all times, the human factor will play a large role in evaluating options and making recommendations. The key to any successful information system implementation is upfront planning and discussion to best understand the workflow and objectives of the city. In doing so, it is relevant that a representative group of staff be actively involved in defining this process and in discussing operations that work effectively and those that cause bottlenecks or are time consuming. The end result of such planning and discussion will be recognition among all individuals involved of the specific areas requiring attention and the priorities of each. Once the key elements of your workflow are defined and there is a common understanding of employee needs, we begin to match this with the technology that will produce the results you have identified. The end result of the information technology assessment will be a detailed written plan with specific recommendations and estimated costs for the products and services that are required to accomplish • the stated goals. The order in which technology is implemented will be documented to ensure the proper infrastructure is in place for the evolution of your information system. With this plan, you will be able to begin the procurement process. • Page 1 e 2021 East Hennepin Avenue, LL30, Minneapolis, MN 55413 612.378.1108 FAX 612.378.2264 0 Equal Opportuurry Emplo-ver