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• 1 ment, which is very accessible. Staff got a positive rating of 2 71%, also the highest found in other suburban studies. 3 The City Hall staff was rated very favorably, the liquor store 4 was rated exceptionally high ratings , and all City employees 5 looked at in terms of their courtesy and performance were rated 6 enthusiastically. Conclusion: human side of City government in 7 St. Anthony is no problem at all and is probably one of its major 8 strengths. 9 7 . Economic development efforts. respondents generally agreed with 10 the direction the Council is taking, but there is a minority 11 opposition view that more emphasis should be placed on attracting 12 younger families to become residents. Shopping patterns split 13 the community with half shopping in St. Anthony and the other 14 half going elsewhere for most of the things they bought (most 15 mentioned Rosedale) . The reasons for going elsewhere were stores 16 and selections where half found the mall better. 17 8 . Recycling meets metropolitan norm. The 33% figure for residents who recycle might be inflated. Most residents favor an incentive 19 program (over 70% support) but certainly don' t like the idea of 20 having garbage collected, separated, and then having everyone 21 charged after the fact. The big problem is the "unalienable 22 right to chose your own hauler" which is supported in most W223 communities , where the same contradiction exists. A close look 4 at reaction to the water contamination issue indicates very 25 little behavioral change because almost 70% said they use 26 almost as much water now as they did prior to the crisis. Fifty- 27 six percent were satisfied with the proposed filtration system 28 but what appeared would be a calming effect would be to have 29 periodic testing because residents still harbor some suspicious 30 that the "untreated armory water might still be hanging around 31 out there. " 32 9 . No dominant source of information. Residents rely on the Bul- 33 letin. Thirty-eight percent readership is very low for a local 34 newspaper. Only 12% mentioned the City Newsletter, which is also 35 low compared to other suburban communities. 12% mentioned the 36 Star & Tribune. However, most of those surveyed considered the 37 newspaper coverage as "adequate" when that question was asked. 38 In fact, 81% were satisfied with the amount of information they 39 are getting, which seems to indicate that they' re picking up 40 enough pieces of information here and there, to satisfy them, 41 indicating they are very much in favor of the status quo with 42 substantial opposition to a new publication and very little 43 interest in cable television. The one problem area in communi- 44 cations is the reaction of the younger less informed and less 45 connected residents in the northern part of the City. Surveys 46 of these people indicated they did not =feel as, strongly ,connected 47 to the City or as knowledgeable about what was going on in the 048 City as other residents, making them less satisfied with their 17