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Ms. Kim Moore -Sykes <br />Assistant City Manager <br />Saint Anthony Village, MN <br />April 29, 2005 <br />Page 2 <br />Business Plan Development <br />Following the work session, we will recommend the next steps to examine wireless opportunities. <br />One possible step is development of a Wireless Business Plan. For reference, we have included <br />a "draft" business plan scope in Attachment A. In refining the business plan steps, we will <br />incorporate the information and connectivity strategy plans derived from the work session. <br />Virchow Krause Experience <br />Virchow Krause has a combination of market assessment experience and technological <br />expertise. The Virchow Krause team has served similar municipal utilities in various capacities <br />over the years; therefore, our firm has insights to offer Saint Anthony Village that other advisors <br />do not have. Our team are experts in voice, data, fiber optics, wireless, and technology <br />planning, offering a unique mix of technical, financial, and planning resources. We will work <br />carefully, but quickly, to get this job done to meet your schedule. We have also included some <br />examples of recent project and work session experiences as Attachment B to this letter. <br />In addition, we offer: <br />• Independence – As a member of the Securities Exchange Commission (SEC) Practice <br />Section of the American Institute of Certified Public Accountants, we have successfully <br />passed all peer reviews, where independent firms review our work and practices. This <br />can give you the highest level of confidence of Virchow Krause meeting the latest <br />industry professional standards. Our ongoing internal quality control program is a critical <br />component associated with our ability to continue to provide the highest quality services <br />to our clients. You can be confident that our methods and practices uphold the highest <br />ethical standards and ensure complete independence. <br />• Commitment and Company Strength – Virchow Krause maintains a solid reputation for <br />providing high quality, consulting services to the public sector. Our Public Sector <br />Consulting Group works with governments and utilities exclusively. Virchow Krause is <br />the 13th largest public accounting firm in the country with more than 1,000 employees in <br />14 offices. <br />• Technology Understanding – Our experience and background in utilities and networks <br />will ensure that Saint Anthony Village will be able to review wireless solutions that will <br />meet its objectives now and in the future. Our recommendations will be unbiased and <br />independent assessments of both technology and vendors. <br />• Solid Solutions Based on Solid Research — Our team members have rich experience <br />in many areas of converged services and especially in wireless and other connectivity <br />services. We are very comfortable with return on investment (ROI) analysis, Monte -Carlo <br />simulation, and market gap analysis. We are good listeners and we've learned that every <br />utility has unique needs. We know, from experience, that all recommendations start with <br />a solid needs analysis. We will learn what features are considered critical and what <br />features are currently unavailable and desired. Our goal is to ensure that Saint Anthony <br />Village's end -users (internal and external customers) needs are met and job productivity <br />is enhanced. <br />Additional information on Virchow Krause and other services is contained in Attachment C. <br />