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1. I Johnson r Controls i Operations and Maintenance Services Consistent with Johnson Controls' lifecycle approach to building improvements, we also encourage a strategic approach be used for operations and maintenance (O &M). Our strategic approach utilizes a combination of reactive, preventive and predictive service strategies. The specific approach utilized is dependent on the criticality of the piece of equipment or the space served. Overall, Johnson Controls' strategic O &M services ensure the lowest lifecycle costs yielding the City with the highest value for your maintenance dollar. When considering a proactive maintenance program, it is important to understand the financial advantages of your investment. • Preventive and predictive maintenance strategies are generally 30% more cost effective than reactive approaches. • An annual reinvestment program ensures that maximum life of the equipment will be realized from this investment. • Poorly maintained systems are also a leading cause of indoor air quality problems; some estimates attribute 90% of indoor air quality issues to poorly - maintained HVAC systems. Johnson Controls can supplement your maintenance staff by using our experience and expertise to provide the following annual services at each facility: Currently we have only included performance monitoring; however, we recommend having a follow -up meeting to decide which services St. Anthony would like us to provide. HVAC Performance Monitoring X Page 31 City of St. Anthony Village Performance Contract Analysis NOT TO BE REPRODUCED OR DISTRIBUTED WTHOUT JOHNSON CONTROLS' PERMISSION eD o G o 'y R_ ie y N _ SERVICES 0. .22 cc „ �• L m c r 00 HVAC Performance Monitoring X Page 31 City of St. Anthony Village Performance Contract Analysis NOT TO BE REPRODUCED OR DISTRIBUTED WTHOUT JOHNSON CONTROLS' PERMISSION