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(over) <br />Collectors <br /> General agreement and appreciated the City’s priorities <br /> Willingness to be cooperative partners <br /> Concerns over the proprietary and confidential nature of market share <br />information <br /> Benefits were validated and others became apparent <br />Consumer Protection <br /> Organized Collection Statute - consumer driven <br /> Collective bargaining – critical mass <br /> Consistent delivery of service <br /> Ensure equitable and competitive pricing <br /> Accountability in a transparent manner <br /> Price absent of additional add on fees <br /> Fuel surcharge <br /> Environmental fees <br /> Administrative fees <br /> City will ensure all provisions of the agreement are enforced <br />WHAT WORKED <br /> Did our own market share analysis in advance <br /> 16 Priorities – Council buy-in <br /> Laid out entire process to Collector’s in the beginning including 60 days <br />and RFP <br /> Proposal submitted including prices at a publ ic meeting – posted on <br />City’s website <br /> Recognized Collector’s sensitivity to market share being a trade secret <br /> Discussed with Collector’s exclusivity of negotiations – “it goes both <br />ways” Transition to RFP <br /> Consumer Protection <br /> Discussed in City’s newsletter, Council meetings, website, Twitter, Night <br />to Unite, VillageFest, etc. <br /> Direct mailings including tri-fold & FAQ, post cards and utility bills <br /> Tied back to being a long standing goal (sustainability) <br />LESSONS LEARNED <br /> Unprepared for non-users – had no “opt-out” provision in contract <br />__________________________________________________ <br />For more information contact <br />Jerry Faust, Mayor at jerry.faust@ci.saint-anthony.mn.us <br />or <br />Mark Casey, City Manager at mark.casey@ci.saint-anthony.mn.us <br /> <br />Everything including staff memos & contract are available on our website at: <br />www.ci.saint-anthony.mn.us <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Hauler map before and after <br /> <br />16 priorities - long standing <br />City objectives – one priority <br />no more weight over another <br /> Allocate Adequate Staff Resources <br /> Assure All Residents Have Adequate <br />Trash and Recycling Services <br /> Enhance Coordination Among <br />Government Agencies <br /> Public Education and Awareness <br /> Improve Hauler Reporting Systems <br /> Improve Recycling, Composting <br />and Waste Reduction <br /> Improve Safety <br /> Improve Standardization of Service <br />Options <br /> Improve Value of Services <br /> Increase Use of Resource Recovery <br />Facilities <br /> Lessen Environmental Impacts <br /> Minimize Disruption to Residents <br /> Minimize Impacts on Licensed Solid <br />Waste Collectors <br /> Optimize Administrative Efficiency <br /> Promote Local Economic <br />Development <br /> Reduce Road Wear Impacts