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7/8/2021 <br />5 <br />PROGRESS <br />Accountable <br />& Transparent <br />PROGRESS <br />Public Works <br />Internship Program <br />Expand seasonal workers <br />job scope to offer an <br />internship experience <br />highlighting all aspects of <br />department’s activities <br />Liquor Department Customer <br />Service Training <br />Training for front-line liquor <br />operation staff from the University <br />of Minnesota Extension, specifically <br />focused on effectively serving <br />diverse customers <br />Administration & Finance <br />–Virtual City Hall <br />Further efforts to build a “virtual city <br />hall” so access to city business is <br />inclusive for all, regardless of work <br />schedules, languages spoken, etc. <br />Other Work Being Done <br />Communications Function <br />Work with the team building a city-wide communications plan to tell our story and <br />provide a foundation for community outreach and engagement efforts <br />37