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10 <br /> <br />IF "YES," ASK: (N=93) <br /> <br /> 79. How would you rate your con- EXCELLENT..............51% <br /> tact – excellent, good, only GOOD...................41% <br /> fair or poor? ONLY FAIR...............9% <br /> POOR....................0% <br /> DON’T KNOW/REFUSED......0% <br /> <br /> IF “ONLY FAIR” OR “POOR,” ASK: (N=8) <br /> <br /> 80. Why did you rate the contact as (only fair/poor)? <br /> <br />NO ACTION TAKEN, 25%; SLOW RESPONSE TIME, 25%; <br />RUDE, 25%; NOT CARING, 25%. <br /> <br />81. Have you or anyone in your house- YES....................10% <br /> hold had an emergency which re- NO.....................90% <br /> quired the Fridley Fire Department DON'T KNOW/REFUSED......0% <br /> to respond in the past year? <br /> <br />IF "YES," ASK: (N=39) <br /> <br /> 82. How would you rate the ser- EXCELLENT..............62% <br /> vice you received – excel- GOOD...................33% <br /> lent, good, only fair or ONLY FAIR...............5% <br /> poor? POOR....................0% <br /> DON’T KNOW/REFUSED......0% <br /> <br /> IF “ONLY FAIR” OR “POOR,” ASK: (N=2) <br /> <br /> 83. Why did you rate the service as (only fair/poor)? <br /> <br />SLOW RESPONSE TIME, 100%. <br /> <br />As I read the following descriptions about Fridley Public Safety, <br />including both Police and Fire, please tell me if it is very <br />accurate, somewhat accurate, not too accurate or not at all <br />accurate. (ROTATE AND READ LIST) <br /> <br /> VRA SMA NTA NAA DKR <br /> <br />84. Respectful to residents of <br /> all backgrounds? 63% 31% 1% 1% 5% <br />85. Fair to residents of all <br /> backgrounds? 58% 34% 1% 2% 6% <br />86. Trustworthy to residents of all <br /> backgrounds? 56% 32% 4% 1% 8%