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16 <br /> <br /> 135. On your last interaction, POLICE DEPARTMENT......26% <br /> which Department did you con- FIRE DEPARTMENT.........4% <br /> tact -- the Police Department,PUBLIC WORKS............2% <br /> Fire Department, Public Works,COMMUNITY DEVELOPMENT...6% <br /> Community Development, HRA, HRA.....................0% <br /> Park and Recreation, Building PARKS AND REC..........20% <br /> Inspections, Rental Inspec- BUILDING INSPECT........3% <br /> tions, Fridley Liquor, Engin- RENTAL INSPECTIONS......7% <br /> eering, Administration, the FRIDLEY LIQUOR..........4% <br /> Assessor's Office, the Fin- ENGINEERING.............0% <br /> ance Department, or the Gen- ADMINISTRATION..........2% <br /> eral Information Desk recep- ASSESSOR’S OFFICE.......2% <br /> tionist? FINANCE DEPARTMENT......0% <br /> GENERAL INFORMATION....24% <br /> DON’T KNOW/REFUSED......0% <br /> <br /> Thinking about your last interaction with the City, for each <br /> of the following characteristics, please rate the service as <br /> excellent, good, only fair, or poor.... <br /> <br /> EXC GOO FAI POO DKR <br /> <br />136. Knowledge of staff? 47% 39% 15% 0% 0% <br /> 137. Courtesy of staff? 56% 37% 7% 0% 0% <br /> 138. Responsiveness of staff? 52% 35% 11% 2% 0% <br /> 139. Follow-up by staff? 44% 33% 18% 5% 1% <br /> <br />140. How much do you feel you know A GREAT DEAL...........14% <br /> about the work of the Mayor and A FAIR AMOUNT..........42% <br /> City Council -- a great deal, a VERY LITTLE............34% <br /> fair amount, very little, or none NONE AT ALL............10% <br /> at all? DON'T KNOW/REFUSED......0% <br /> <br />141. From what you know, do you approve STRONGLY APPROVE.......21% <br /> or disapprove of the job the Mayor APPROVE................65% <br /> and City Council are doing? (WAIT DISAPPROVE..............4% <br /> FOR RESPONSE) And do you feel STRONGLY DISAPPROVE.....2% <br /> strongly that way? DON'T KNOW/REFUSED......8% <br /> <br />Moving on...... <br /> <br />142. How would you prefer to receive information about Fridley <br /> City Government and its activities? <br /> <br />NOTHING, 1%; CITY NEWSLETTER, 15%; CITY WEBSITE, 27%; <br />EMAIL, 11%; MAIL, 35%; SOCIAL MEDIA, 4%; WORD OF MOUTH, <br />2%; SCATTERED, 5%.