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<br /> <br />MEMORANDUM <br /> <br /> <br />To: Saint Anthony Village City Council <br />From: Nicole Miller, Assistant to the City Manager <br />Date: September 14, 2021 City Council Work Session <br />Request: Community Survey <br /> <br /> <br />BACKGROUND <br />During our annual goal setting in January 2021, the City Council and staff identified an objective of exploring <br />community surveys to help inform decisions. The use of community surveys will not replace current community <br />engagement efforts but add an additional tool for council and staff to use in the decision making process. Staff <br />has identified two community survey vendors that conduct benchmark surveys. <br />The Community survey has been added into the proposed budget for 2022. <br /> <br />COMMUNITY SURVEY <br />Staff sought proposals from research firms utilized by other cities in the area, and received proposals from <br />Morris Leatherman and POLCO. Both vendors offer: <br />• Statistically approved survey methodologies <br />• Comparison benchmarking to other communities <br />• St. Anthony trends over the years <br />• Results reporting <br /> <br />METHODOLOGIES <br />Morris Leatherman-conducts statistically sound survey method via phone survey. <br />POLCO (National Research Center)-conducts statistically sound survey method via direct mailings with <br />invitations to complete online survey. <br /> <br />STAFF RECOMMENDATIONS <br />While both vendors offer statistically sound community surveys at a frequency of our choosing, POLCO offers <br />additional functionality including: <br />• Real time results via an online dashboard with the ability to customize reports based on a variety of <br />factors; ex: demographics, area. <br />• Access to online database to conduct additional surveys throughout the year, both designed by POLCO <br />and the ability to create your own informal surveys; ex: name our snowplow, vote on water tower <br />design. <br /> <br />DISCUSSION ITEMS FOR COUNCIL FEEDBACK