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5/19/2023 <br />6 <br />Technological Advances <br />$77,000 <br />$163,000 <br />$77,000 <br />Transitioned from 90’s  <br />era stand alone license   <br />permitting software to  <br />Civics' new permitting  <br />software. <br />Advantages <br />•Online application  <br />process <br />•Submittal of plans  <br />online <br />•Accepting payments  <br />online <br />•Direct transfer of  <br />plans to Laserfiche  <br />house files   <br />Technological Advances <br />$163,000 <br />Improving Workflows  and Financial Reporting for   <br />NineNorth <br />Migrated software including payroll,  <br />accounting databases, and workflow  <br />management to cities existing workflow  <br />structures <br />City saves time completing day‐to‐ <br />day responsibilities <br />We  are continuing to set up additional  <br />workflows in 2023 to increase  <br />productivity and allow time to be spent  <br />on long term goals